I purchased a newly built home approximately 2 miles outside of Park Rapids last month. The first…read morething I did was submit a change of address with the USPS. We were told there was an issue with the post office not recognizing our address because it is a new build. They had me contact the post master general and submit our address to be recognized saying it should take up to 10 days for that request to be processed. We than purchased a mailbox kit from L & M Fleet Supply that came with all of the necessary pieces to Install our mailbox. We follows the USPS guidelines and put our mailbox up on country road 1 next to all of the other ones for our street. We received mail for 2-3 days and than received a note in our mailbox that it wasn't up to code and needed to be moved closer to the road. We followed all guidelines. We took photos of our mail box vs everyone else's and were told by Jeremy that our mailbox was actually within guidelines and the others were not and they would be flagged to comply. End of story right? NOPE! Now we are not receiving any mail at all and receiving notifications that our mail and packages are to be picked up at the post office as requested by customer. No I did not request to pick my mail up at the post office, not ever. So the mail handler made the decision to not deliver our mail. We have stopped in and tried to file a complaint with Scott. He said he would drive by our mail box and see what the issue may be and get back to us. Never heard anything so called again this morning and Scott Informed is that he did drive by but doesn't have any information for us because Jeremy is out of town. Here we are almost a full month in our new home and still not receiving critical mail! And definitely not receiving any support from the USPS. If anyone has any advice or ideas, we would be extremely grateful to hear them.

This place is very overpriced. They charge double what the other local sanitation companies charge…read more They don't give discounts for every-other-week pick-up either. They say they do, but when I changed to EOW pick-up my bill remained the same. They're also continuously raising their rates, and not only once a year.

From the owner: We Are Steve's Sanitation Yes, garbage is gross, and it's…read morenot the most pleasant topic. But we are trash experts with the experience to back it up. You could even say we have trash in our blood. At Steve's Sanitation, we know how to schedule your trash pickups without missing a beat--we've been doing it for over 30 years in Perham, Detroit Lakes, and the surrounding areas. We were voted the best garbage service in the Lakes Area in 2019-2025 thanks to our wonderful customers! We were also voted best in business by the Perham Chamber of Commerce for 2021.