Helen is very professional and cares about the welfare of her clients. She helped me to reduce my…read moremonthly payment and she make herself available to address my concerns. Call her if you ever have any questions or concern; she will be more than happy to assist. Her number is saved in my phone if I need to reach her.

Helen, characterized her for being a very patient person with all the willingness to always help…read moreand look for solutions, she is a very reliable person and I definitely recommend her

Not Happy! I was trying to get an…read more Exemption or endorsement added to my contractors liability policy to get a permit to do work in the city did you work in the main highways and the sidewalks which you need to be a NYCDOT approved, vendor and insurance THE OWNER OF THE COMPANY TOLD ME IT CAN'T BE DONE HE TRIED. HE KNOWS THE RULES AND IT'S NOT HAPPENING HIS EXACT WORDS. IF YOU DON'T LIKE IT YOU CAN TAKE YOUR ELSEWHERE . THIS WAS IN JULY. Well, guess what, the new year when my liability policy was up I tried to at that point switch brokers. I didn't know you needed to do this three months earlier so he actually renewed my policy didn't review pricing or if I needed additional insurance I was over insured and he took it upon himself just to renew the policy Without asking me a question but I also had a excess liability umbrella. He didn't do anything with dad and that canceled never had an owner treat me like this and the kicker is when I went to move my insurance elsewhere. He said well you go try and do that cause I have a good relationship with the company and it ain't happening. it's excuse me Well it hasn't happened yet. I wonder why but really maybe I do know why so he told me what do you mean I really she was a customer yeah and keep the premium for the broker.!!!!!! I will say most of the employees with friendly and easy to work with stay away from the owner at all cost Peter B .

Alex helped me find savings in my current homeowners and car policy that my old agency wasn't able…read moreto do. Colstan made my insurance process easy and fast, and Alex was amazing and knowledgeable. I felt like they really looked out for my needs and didn't try to sell me on anything I didn't want or need which I liked. I will definitely be using them again in the future for any insurance needs.

I've been with Steve for over two decades and he's always been there for me when I've needed him…read more When I call the office, I get someone polite and knowledgeable on the phone quickly. When I've had accidents, or, most lately, when a tree branch fell on my vehicle, State Farm has treated me well. I know insurance companies get a bad rap. That's not the case here. Steve is an excellent insurance agent and clearly cares about his customers.

Exceptional service from start to finish! I needed some quotes on my Tesla Model 3 that I just…read morepurchased and they offered the cheapest quote and the quickest response time to any of my questions.

John at The Town Agency, Liz and the entire staff are the best insurance professionals I have ever…read moreworked with. From the moment I first called for a quote, they made me feel welcomed, taken care of and answered all of my questions. You can tell how passionate they are to help you find the best policy at the most reasonable price---they truly care about you, which is incredibly rare. I had been in a difficult situation with finding affordable flood insurance; John spent a tremendous amount of time hunting down the right carrier to find me what was truly an unbelievable deal. I am forever grateful and look forward to doing business with The Town Agency for many years to come. I can't recommend them enough...

Tom is the best. Years of his help in getting the best buck…read morefor our dollars An insurer who personally cares for his clients.

Four years ago, I went to Lease a car buy and was strongly recommended to leave Geico and go with…read morethis broker at Allstate. Well Allstate is ridiculous! Their app doesn't work. They charge you on your automatic payments with double payments without a reason why. Two months ago they raised us $75 and then this month it was raised an additional $45. I know for a fact that it goes to the Broker! They don't return calls they don't answer back. They're not good on their word. 3 years ago a car hit me. It cost me $7000 in repairs. It was NOT my fault and It was proven. yet Allstate still has it written down on my license that it's my fault. she hit me. I got some runaround that oh we know it's not your fault. It'll change on your record. Well, it never did and Allstate never even tried to. I feel completely and utterly taken advantage of by this office and this company. Their auto pay doesn't even work. It never work the entire time I was with them. Like who runs a company a major company like that where they can't even get their auto pay fixed? Please do not get a broker and do not go with Allstate unless of course you're just looking to burn money and be taken advantage of!

Moved my home, auto and umbrella coverage over to State Farm with Tyshawn Good's help. Painless…read moreprocess. Tyshawn is a true professional. Highly recommend him for all your insurance needs.

DO NOT USE THIS AGENT MARISA SCHAEFER. I believe she and her employees are inept. Marisa does not…read morereturn calls, lies about being in the office and becomes unhinged and hysterical when trying to work through issues herself and her employees caused! Her employees I believe are not trained and turnover is high! Go elsewhere. I sense a substance abuse problem but am unsure. Dealing with her is frightening. I filed complaints with Dept of Banking and Insurance and the Dept of Financial Services asking for an investigation into her business practices. Buyer Beware!

It is a delight to deal with Marisa and her team. She is enthusiastic and very knowledgeable about…read moreher insurance products. I am so glad I chose her for my insurance needs. I hope you choose her also, you won't be disappointed!!! Thank you Marisa.

Always amazing and attentive service from Greg and everyone that works there. I have been a…read morecustomer, both business and personal, for over a decade and i have nothing but good things to say about them!

I've had my insurance with Greg for so many years now and I will always keep them as my insurance…read moreagency. The people who work in the office are always so helpful and knowledgeable and they keep me updated on everything. I started out with personal car insurance and then went to commercial insurance since I am a driving instructor. State Farm had the best rates around for commercial car insurance and Brittany was able to help me pick out a policy that works for me. I have referred many of my friends here as well, not just because they have great rates, but also because of the fabulous customer service. Would highly recommend!!