DISAPPOINTED!!! And so the lady apparently said the 1st appointment that was set was a misunderstanding because she doesn't work on the weekends due to no Nanny. After she text agreed that it wasn't a problem. I understand and have a soft spot for woman and their kids especially with no childcare available. I am a mother of 3. BUT when you reschedule for another day and we're ready to get the move in house cleaned. Mind you She got paid in advanced almost a month before we moved in the house. So the 2nd appointment got Canceled for personal reasons. She had about a month to figure out childcare. Obviously it was bs. Very unprofessional. Didn't expect this at all. And NO REFUNDS FOLKS SO BECAREFUL WITH THIS COMPANY. DON'T USE THEIR SERVICES! They don't even deserve 1 star. Had to give a star in order to inform the public that their agreement isn't solid. read more

Just do not hire! Paid up front for move out deep cleaning! Learned my lesson there! I didn't get a deep clean....or a real clean. The advertised list for cleaning was not followed. When I inspected after the job....there were so many excuses. I wanted them to come back and go over the areas that were not cleaned. It seemed that they could not find a time. A lot of the "cleaning" was only "dusting". Ex. Ceiling fans ...Only dusted blades, but not the globe or fixture. All needed real cleaning . Window glass was only cleaned in a few rooms. No attention to detail, such as area around sink drain plugs and behind faucets. Top of stove hood and backsplash were not cleaned. Etc!!! Just feel scammed! read more

Do your homework/research before hiring this cleaning company. We paid for a "deep cleaning" and barely received a lick and a promise. I was in a spot and needed to have it done asap because some very special company was coming. We removed 90% of everything that sat on top or next to furniture so there was no reason to not do what was promised. I specifically requested that MY Amish Milk be use on all of our wood furniture. She agreed and said that she did just that. I only hired her because of medical issues that keep me from stretching or bending down to the floor. The time was changed several times by the owner. You have to agree or lose your money. Totally non refundable. $350 for a deep cleaning. They won't do both sides of the doors due to privacy issues. Really? We were here and I asked and was still told no. By the time they finished, the young girl was out the door with their cleaning stuff and I was asked if I was okay with the job. I first noticed that the top of the mirrors in my bathroom were not done. If you deep cleaned or even just dusted, how could you miss two big mirrors on the wall? Also, the towel ring between the mirrors has so much dust, you can write your name in it. In the middle of you trying to look at things, you are being told that you can now get bi-weekly cleaning for $70. Great distraction. . On the quick look, you don't see many things. The tv stands were only dusted in the front. I could tell that none of the wood furniture had been cleaned with the Amish Milk. The dining room chairs still had cat hair on them, the decorative crevices still had dust in them as do all the wood pieces. The side of the stove still has slops on it from previous cooking, the laundry room was included (I asked before hand). All I could see was slops where the garbage can was and where they had used the garbage bag I had left out for them, as requested in the contract. In looking closer later on, none of the things on the walls had been cleaned or dusted. I SPECIFICALLY ASKED THAT THE BASEBOARDS BE CLEANED. Not wiped, but cleaned. That is where the DEEP CLEANING price comes in. Apparently they don't clean baseboards in a spring cleaning. I've got news for you. They only swipe them even when you are charged for deep cleaning. The lights over my kitchen sink have cobwebs in them. They only wipe the outside. Not the inside. The linoleum on the bathroom, kitchen and laundry room floors still have dirty grease marks from not being really cleaned by the baseboards. In taking time to really look, none of the pictures, or mirrors on the wall have been dusted. One mirror did have swipe streaks so something was done there. What the heck did we pay $350 for? A half assed dusting and vacuuming? I'll admit, the vacuuming was not bad. The rest is a rip off. I won't even let them back in my apartment for another half assed recleaning. DO YOUR RESEARCH to all websites for reviews. read more

I hired them to do a move-out cleaning for me and let me tell you it looks better than when I moved in! They were so efficient. They have very reasonable prices and can give you a quote for what you need. They respond back fast. I definitely will be using them again for my seasonal cleanings. They can make your place sparkle. read more

BEWARE - Wish it would allow you to put negative stars. Do not hire this company for cleaning service. Buyers please get the word out to all you know to NEVER NEVER use White Glove Cleaning service. This company is not affiliated with any corporate level office as ads lead you to believe and runs a little less than ethical business to say the least. They require folks to pay in advance of service and do not provide refunds. They will continue to have scheduling issues once you pay and if they ever do show up they will provide below par cleaning. I know of two people this occurred to and have read countless stories from others. She tried to do it to me too and will act like the victim as most scam artist do. read more

Payment is required in advance to secure date. I know several people that after paying got the run around about scheduling - and ultimately never got any service at all. Beware!!! read more

Be very careful using this cleaning company. We paid for a "deep cleaning" and barely received a light dusting. So many things Not touched or moved around as they advertise. Horrible experience. Do not pay them until job is complete as advertised or you will never see them again. They raised there agreed upon price after arriving, gave a sob story why they needed cash only and upfront. After they said they were done my wife went through a walk through and pointed out many things not touched and was given an excuse about not having step stool and forgetting their long duster which showed how unprepared they were. I got home and house basically looked the same as when I left that morning. I immediately requested a full refund which was told they don't offer but would come back and correct. Never happened!!!Every time it was scheduled they would text and cancel and need to reschedule. Never a convenient time. I say again nothing was moved or dusted under. Only barely dusted around items. They basically stole $250 and never thought twice about it. Buyer be very aware. read more