I have been taking my kids to White Oak for over a decade. Now that they are teenagers, I was informed that my 15 year old knew better than me about his mental health. I was told that my request for meds for OCD and anxiety were denied because he did not think he needed it. This was Dr. Anderson who said this. I asked for a second opinion and Dr. Daumen, who we have seen for a decade agreed that my 15 year new best. He has been suicidal in the past and if he harms himself I will hold them responsible. I have since moved to another practice. read more

We been visiting White Oak for over 13 years now, Dr.Schmitt was phenomenal. After she moved to another practice we chose Dr. Joyner and she is just as phenomenal!! Very thorough patient centric!! read more

The physicians at this practice seem to think THEY have the final say with a child's medical plan, not their parents. I have been taking my daughter to DR MUNT her entire life (9mo). I expressed at her 6mo appointment that I was not interested in the flu vaccine for her. She rarely leaves home, does not attend daycare and is breastfed. At her 9mo exam DR. MUNT belittled and attacked the character of my husband and I for our decision. He asked for a reason and I stated "personal preference." He shared "that's not good enough." He then asked if we had the Covid vaccine. I responded yes. He responded "well that's good at least." I don't appreciate the attitude and the lack of respect. DR MUNT needs to retire if he thinks this is the way to treat a patient. I am looking forward to switching providers. read more

Stay clear of this office. I took my son there for a couple of years and had some issues with one of their pediatricians response to my son having seizures after two separate visits, the second one required him to be admitted to Rex. I switched offices and they claimed he was never a patient there and destroyed all of his records including his vaccine records. They lied repeatedly to our new physician stating we did not get any at that office and were never a patient. After two years of battling to no avail, I finally found all of his records I had kept along with all of the receipts from their office. They still claim we were never a patient there, but I have Rebecca Daumans signature on receipts, two years worth of documents along with his vaccine card. It's illegal to destroy a patients medical records. After contacting other patients via negative reviews, I found they the same experience regarding records. If you care about your child's health and future, find another care provider office. Thankfully our new physician has been excellent and trusted that we were honest about having the vaccines and prior health issues until I was able to sort through paperwork to find everything we needed and my son was and is able to get the care he needs. It's a shame the state doesn't actually enforce the laws that are in place for medical practitioner standards. read more

We absolutely love White Oak Peds. I was a patient when I was a child, and they were our first choice for our son. Dr Joyner has been with us since his birth and takes care of him like he is her own child. read more

We love White Oak Pediatrics. We have seen Dr. Schmitt since my son was born in 2011. We lived in Raleigh when he was born but moved shortly therafter. We tried a pediatrician closer to where we moved but ended up going back to White Oak because there was just no comparison and it is still worth the 40 minute drive for us to see Dr. Schmitt. She is kind and never makes us feel rushed or like she is not listening to our concerns. When my son was younger, he hated going to the doctor and was never cooperative but she was always patient when examining him. I can't say enough about how much we love her. We have never had a problem getting seen for sick visits and even on Saturdays when needed. We have seen other providers on Saturdays and have never been dissatisfied with the care that we received from any of them. We are typically seen promptly and never left waiting long after our appointment time. Another reviewer mentioned being upset that there is no separate waiting room for kids under 1 year old but that is not true. They have a separate waiting area for the little ones away from sick visitors. read more

I wish I could give a lower star count. Today I went in to discuss with my Pediatrician, my sons experience last year and the all day masking. She very quickly went into telling me how they make their staff take the vaccine and that when the time comes they will be pushing the C vax. She did not ask my child any questions at all. When I asked for her to provide me with data she said something about a study the New York Times did. Not a Medical study, not by medical people, just a left wing media source. We basically went to a doctors office to listen to a doctor get on her soap box about children and how if my son got sick it was worth it for the "greater good". I demanded my copay back and did get it. I also requested a statement of that days charges and was denied by the big scary man. I advised him he should not bill insurance when they did not provide any medical service. He asked that I leave. Ok fine. Then closed the door, locked it, and yelled "Moron" loud enough for me and my 8 year old son to hear it in the hallway. For me, this is the last visit. What pediatrician decides to stop listening to the children and their parents ???? What world is this ?? Very sad. read more

My new insurance wasn't going to be taken by my current pediatrician. So I was fishing aunt for a new doctor as I am due with my second son December 29. After driving 40 minutes... the front desk woman was absolutely RUDE. She was mocking me with the other ghetto front desk woman and laughing at my questions. Couldn't provide me with a vaccination schedule...and they don't have a sick and well area for kids under 1 year??? They are all in ONE tiny waiting room?? The walk from the parking garage to the office would have been impossible two days after giving birth. I walked out with tears in my eyes. Thank god I got the email today that my current pediatrician will accept my new healthcare for 2017. read more

White Oak Pediatrics is the best I've found for my family. Not only do they accept Tricare (it really bugs me when CHILDREN'S doctors won't accept military insurance!) but the entire staff, from front desk to nurses to doctors, are friendly, kind, and knowledgeable. I have never found them to run very late on appointment times (another pet peeve of physicians offices); they fit in "sick" same-day (read: no appointment) visits in a timely manner; I have never had a billing issue; the staff is more than willing to take the time to answer any and all questions I have, no matter how silly they may seem. My boys (like all kids) hate shots but love the fact that they get superhero-themed band-aids, pencils, and stickers after a visit to White Oak. Also any time I need a physical form or vax record filled out for school-related purposes they always have it ready the next day; quite often it is ready well beyond the time I am quoted, so the front desk stafff is really above-par as far as pediatricians' offices are concerned. Long story short: Five stars, and I will be happy to continue bringing my boys to White Oak Pediatrics until they are embarassed to stil be seeing a "Pediatrician". read more

We have been going to White Oak for the past 2 years with both of our children - and we have had great experiences with this practice. Our primary is Dr. Joyner, who is awesome - and she has such a great way with the little ones. I am really glad we were able to find this practice - simply the best. read more

Want to be treated like a patient? Want to get your records after you have moved? Good luck! I have been going to white oak since I was a little child with my parents and all I can remember is them draining more and more of my parents and my funds. From not preforming procedures right or refusing to prescribe me medicine for the conditions they themselves have diagnosed me with. If you respect yourself. Stay away from white oak, there are plenty better places in Raleigh and the staff is *mostly* full of incompetent paper pushers. read more

I can echo other parents' sentiments that the doctors at White Oak Pediatrics do not respect input from parents about their child's medical plan. We have an auto-immune condition in our family and it was recommended by the CDC (and multiple research studies) that we delay one specific vaccine that is known to interact problematically with this condition. We still fully intended to give our daughter this vaccine eventually and communicated this both verbally and in writing to the practice and the doctor. They dismissed our concerns and told us it was "probably fine, " and that we needed to schedule it on our way out of the office, despite the discomfort we communicated. Then they sent us a letter threatening to kick us out of the practice. I called the office several times, left messages, sent emails, and cited CDC recommendations and research about the vaccine interacting with this immune condition --- they ignored them all and ultimately, kicked us out of the practice. This indicates to me that they are not actually interested in the well-being of my child, but more concerned about what vaccines they can bill insurance for. Their interest in power over patient care should be considered before leaving the health of your children in their hands. read more

I cannot say enough great things about White Oak peds! We have been receiving care from them since we adopted our oldest child almost 16 years ago. All the staff has been amazing with all 3 of our children who were adopted at birth which can make caring for them more challenging due to lack of biological family health history. Also my husband is profoundly hard-of-hearing but they have always gone out of their way to make sure he understands everything and he is included in any medical decisions. When one of our children had some unique needs come up, his primary physician, Dr. Schmitt, cared enough to say that as much as she loved seeing our son, her colleague, Dr. Joyner, may have a better understanding of our son's needs and therefore be able to provide him with the best care. I love the diversity of the staff and even noticed a nurse recently with a disability and think it is so valuable for patients and families to see that with the right accommodations, people can become successful in whatever field they desire. read more

I have been bringing my son here for 10 years. Great doctors, great staff, easy parking and the ability to call the nurse in the middle of the night is fantastic. I wish they saw adults! Weekend hours a huge plus, because ear infections have to happen late friday every time. read more

We love white oak and highly recommend dr Joyner and dr Anderson (and likely the others, but we don't know them because it is so easy to consistently see the same pediatrician each time so they really know your child!). read more

This office is AMAZING! We were previously living closer to the office, and even once we moved further away, we continued to use White Oak Peds--it's that good! Our ped is Dr. Schmitt and she is absolutely incredible. She is very calm and doesn't go to extreme measures with meds, etc. She seems up-to-date on current practice standards. I have nothing but excellent things to say about her. The office as a whole is wonderful, too. Very easy to get in touch with, and whenever I leave a message on the nurse line, I get a call back VERY quickly from the nurse, who is so calming that it makes my worry lessen immediately if I call about my son being sick. Great practice, highly highly recommended. read more

White Oak Pediatrics is a great place! My son has been going there since birth and we really love the doctors there and the staff. Appointments are always quickly and timely and I've never had any billing issues. Staff are always friendly and helpful. Our main doctor is always warm and reassuring and we love that its open on the weekends and Holidays if anything were to happen. I highly recommend! read more

White Oak Pediatrics has friendly staff and physicians but I wanted to make people aware of a record-keeping issue. I contacted this office to obtain a copy of my immunization records for school. They said my records had been "transferred" to another doctor's office but they have no record of what doctor's office they were sent to. I have not seen any other physicians since going to their office and have not had my records sent anywhere. They said an alternative was to pay $40 and have my records taken out of storage, which would likely take "a while." read more

this is one of the most frustrating experience .we were with this practice for fiew years the the service started to get unpleasent with them so my wife decided to switch to an other practice .Because they did not the fact we are not their customer any more they just sent a bill to collection , e bill that we did not even know it existed , when i saw the collection on my report i called them and paid it.45 days later the collection is still showing in my report ,so i called again ,spoke to the same person Kia .she looked up the record then she said you need to call the collectio agency your self to take it off collection , I asked her if she thinks it is fair that i have to do that my self she said yes .... any way just be carefull with tese people they are very vendective read more

This clinic is really great in all aspects: super organized, friendly care, and quick! The waiting room is beautifully painted and inviting and the nurses are all extremely friendly as well. They make going to the doctor's not a drag for you and your kids :) read more