we h e used this Launderette for over a year now, and it was rocky at first until I started complaining, bearing in mind I did my own hotel laundry for 8 months with no problems in getting stains out in the first wash. But we was getting loads of laundry back still dirty or with new stains on, after I complained that this wasn't good enough, the owner Marek did a free service load, this came back immaculate which shows if they take care it can be done, over time I was getting the odd item with notes saying several attempts to get a stain out had been made, only for me to put it in my washing machine and the stain came out, I had another moan, and as we were mid season I had no choice but to carry on, then through this year things have gotten much worse, as anything that's heavily stained I keep and wash myself, everything else goes out and every time the washing comes back there are dirty marks on several items as if they have been dragged across a dirty floor, several times I've had to deliver my own laundry as they can not give me a time that they would stick to, I run my hotel in my own most of the time and I don't have staff who can wait in. And we have another which my husband runs, and we are having the same problems there.
in their shop you can see laundry bags everywhere piled high, so there is no space for them to keep stuff clean, it's horrendous! So they have obviously taken more work on than they can cope with. Not only that everything now comes back with a dull tinge to it, and most items very creased. But when I wash these myself they are white again. Sadly at this time of the year, it's hard to find another reliable launderette, so I wash and press half the bedding myself through the week days if it's quiet. Taking up my free time. read more