Synopsis: Fair, honest, trustworthy, and highly-skilled…read more Dets.: This was my second visit to Bowie Auto Clinic, and they didn't disappoint. After hitting an errant piece of metal on the freeway, my car started making the most hideous, concerning noise, so onto Bowie Auto Clinic I went. Sean/Shawn and crew worked diligently to identify the source of the noise, keeping me abreast of their progress over the two days they worked on it. I'm overjoyed to report that they discovered the source and resolved the issue without breaking the bank. If you're looking for a mechanic you can trust--even as a woman--Bowie Auto Clinic is your shop. Thank you, Sean/Shawn and Bowie Auto Clinic!

They were professional, efficient, and responsive. I was able to make a next-day appointment, and…read morethey saw my vehicle right at the scheduled time. Hassle-free, not trying to sell me on services I didn't request. Excellent price

After many bad experiences with mechanics I was expecting the worse but just hoping i wasn't…read moregetting jipped. .. They exceeded my expectations. The administrative agent (Jennifer I believe), she was very kind, professional, & thorough! The communication was good and service was quick. Although I don't know much about cars, I do feel like the price are fair and I definitely feel like I got my moneys worth, along with feeling good in my car again! 10/10

Last year I took my son's car there. The guy told me it would be ready in a couple days which…read moreturned into over a week. He told me a quick date just so he could get the car in and get paid. He has no right to hold on to my vehicle. He doesn't care what kind of inconvenience he imposes on his customers. Fast forward to today, my son takes his truck in to get the AC checked. They say he has to get it replaced. BUT, they can't give an estimate because the guy who does the estimates isn't in until Monday. Then he has the nerve to say if we take the vehicle home he has to charge a diagnostic fee, all of a sudden thats policy, because we might take it somewhere else to get it fixed. Like it was our fault his guy isn't there. His mom asked to text the receptionist who knows us and he says he doesn't have her number/jcan't text her. She gets the keys to leave and suddenly he's texted the receptionist and he's trying to work something out. Mind you we have been using this shop for over 20 years! That has never been "policy". And what right does he have to hold our vehicle over the weekend. Notice the theme. All this guy wants is money. He'll say anything to get you to leave the vehicle to make a buck. The previous owner was thoughtful, helpful, thorough and timely. This guy is the total opposite and has zero appreciation for long time customers. The mechanics and receptionists are top notch, the owner not so much. Beware of getting anytime other than an oil change.

I always appreciate the wonderful service that I receive from the staff and owner of Bowie Shell…read more The staff's loyalty & longevity is a reflection of superb ownership. We all appreciate you Ron! I recommend them for any of your vehicle needs & well stocked convenient store. Thank you for always being there for me!!

This review has more to do with the area than the gas station. I feel safe getting gas at night at…read morethis gas station. There are not many gas stations in Prince George's County that I would feel safe patronizing at night. This gas station is clean, and well lit. The prices are in keeping with the area.

Good customer service, reasonable prices, car maintenance subscriptions…read more I was recommended by my cousin who is a mechanic and I trusted his judgement. My service was a diagnostic on my vehicle. It's in a pretty busy location but overall it was a great experience

Mr Johnson seems to care greatly about customer satisfaction. I feel my Subaru is safely in…read moreprofessional hands. The staff I encountered were very polite. They are very accommodating. In the past, I have found it very difficult to find a service center that is trustworthy. I advise anyone who is looking for expertise, reliability, trustworthiness and courtesy to visit this establishment. You will not be disappointed. Thank you Mr. Johnson you and your staff are a treasure.

Ive been coming to Eddie for years. He always diagnosis my car correct THE FIRST TIME, the prices…read moreare the best around, and he always gets my vehicles finished within a timely manner. couldn't recommend Eddie enough!

Eddie is a highly responsive mechanic who operates with integrity. I took my car to him because I…read moresuspected it had suspension issues (the wheel would shake at high speeds, etc). The day I brought my car to him, it was raining so he suggested we not try top speeds in the rain and asked if I could leave the car with him. The next day he text me immediately to update me on the condition of the car and what needed to be done. One issue was the front tires needed replacing (they don't do tires) so he gave me recommendations on where to get cost effective replacements and advised me on other possible replacements. When I inquired around what could wait vs. immediate needs he was transparent and told me what was a now fix even if it didn't put money in his pocket (like the tires). I'd definitely trust him with any future work. He seems to care more about your safety than just making a buck. Never tried to upsell me on anything and explained each step. Transparent. Ethical. Fair pricing.

This is the best company we have ever dealt with! (In any business!) the team here is super…read moreresponsive, supportive, and proactively communicated with us every step of the way. Transparency is amazing and appreciated as I'm not familiar with automobile repairs. Several quick fixes often were done at super low cost. Often told us the cheaper option was the best and the prices were always surprisingly low. This is the gold standard for every car repair shop from now on. Definitely pick this place! It's the model of a 'customer-first' business!

A breath of fresh air…read more I called in last minute for an inspection. The service members were respectful, professional, and great. They squeezed me in for an appointment and did an extremely thorough job. The amount of knowledge in that shop is astounding. They didn't attempt to upsell but just gave me the facts. Prices are good too! I highly highly recommend to anybody in the area. Also, they appear to team up with enterprise for discounts on cars. All in all, great place.

Excellent experience with Bell's Brakes. Very friendly initial phone conversation followed up by…read morea brake service at my home. Work completed quickly and efficiently and even wiped down my dashboard and swept my mats. Pricing was very fair. Will certainly use again and recommend to others

Bell's Brakes provided outstanding mobile service and made the entire experience easy and…read morestress-free. They were extremely accommodating and arrived on time to service my car right where I was. What really stood out was how kind and courteous they were, especially taking the time to teach my son helpful tips and tricks while working on the car. That level of care and professionalism is rare these days. The pricing was very reasonable, and the service exceeded expectations. I highly recommend Bell's Brakes to anyone looking for reliable and honest auto repair!

My check engine light was on and auto tech did a diagnostic test and fixed what was wrong. I was…read morealso kept informed. I was very pleased with a job well done

I requested a full check out on a 1972 vehicle. The shop charged $160 for this service. I towed the…read morevehicle and there was where it sat for a MONTH with nothing but excuses. Finally they provide a check out sheet and I had the veh towed home to do what I wanted then returning to him or someone else for the remainder. I attempted to remove the wheels to have the tires replaced and discovered they had hammered the lug nuts so tight there was no way to remove them without equipment.. this was soooo unnecessary other than maliciousness! Of course they deny ever removing the wheels.........how do you do a full $160 inspection without even taking off the wheels

Ron is honest ,his work is solid, and his prices are fair...As far as I am concerned, his is the…read moreonly place I take my vehicles

A friend of mine recommended this shop to me after I was looking at some expensive repairs from my…read morelocal shop. She has been coming here for years. I reached out and spoke with the owner who was nice enough to take the time and give me a quote to do the repairs here instead. His prices seem fair and I appreciate knowing that I have another shop I can go to when needed. Thank you, Ron!

My 2011 Tundra 5.7L iForce was making a loud whirring sound (Anthony at Goss Garage said it was…read moresounding like a jet engine...yeah, it was). I had visions of transmission replacement and my savings being depleted. So I dropped my green monster off on this past Tuesday, and they gave me a nice Honda Accord loaner. They called me yesterday evening to tell me it was merely the fan clutch. Said the part was on order. It must have come in express, because they called around noon today to say it was ready. That fan clutch must have been dragging, because now the truck is way quieter, adn is back to being the beast I love to drive every where. Goss Garage II. Keeping Pat Goss's legacy of fair pricing and honest work, and my vehicles, alive.

My wife and I have taken both of our cars to Goss in Crofton for years. Thousands spent. Always…read moretrusted them. But after our last experience, we'll never be back. Goss quoted me $993 to replace what they claimed was a bad headlight assembly. They listed the part alone at $619. Before approving anything, I asked two very standard, very basic questions: 1. "What is the part number for this $619 headlight assembly?" Melissa told me, "Unfortunately we don't get that until the part arrives." This makes no sense. A shop cannot order a part without knowing the part number first. Big red flag. 2. "How much is the markup on that part?" Melissa said, "Unfortunately I don't have access to that information." Again -- impossible. Every shop sees cost vs retail in their system. It's how parts are priced. Another big red flag. Both responses were evasive and dishonest, and no reputable shop would answer those two questions that way. I took the car to another mechanic (Ron at the Mobil station on 301) for a second opinion. He found the REAL issue was simply a melted connector--extremely common with older cars. He replaced the connector and bulb for $113 and everything works fine now. I saw the owner of Goss respond to another negative review by comparing Goss to a steakhouse and talking about their "warranty." Warranties and steaks have nothing to do with overpricing and refusing to disclose basic information like part numbers and markup -- information every legitimate auto shop can provide instantly. I'm fine with paying steakhouse prices if that's what I ordered, but not if the restaurant can't even tell me what cut of meat they're serving! Bottom line: --Goss tried to sell me a $993 repair that wasn't necessary --Goss refused to disclose part number or markup when directly asked --Another shop fixed the real issue for $113 The upselling is off-putting, but the lack of transparency around parts is inexcusable. We will not be returning, and I'd strongly recommend getting a second opinion before approving any work here.