My wife's Tahoe was dirty. Really dirty. Like West Texas mud roads dirty. That's exactly where she…read morehad been. She went to the nail spa to get a pedicure and I told her I would take care of getting her car washed. I was looking for a place that had self service and automatic because I wanted to get the biggest globs of muck off with the foaming brush and high-pressure spray. Porter Car Wash was perfect for both. The self-service bay worked perfectly. They even took my credit card instead of making me rummage around for quarters. I got the worst of the mud off and made the car looking decent with one swipe of my credit card. Step 2 was to go to the automatic wash and have it get the rest of the residue off and run it through the dryer. I opted for the $10 wash. The owner was hanging out and watched my car go through the cycle. When I was finished he said the wax did not properly dispense on that side and invited me to go to the other bay and he would run me through again on his dime where the wax would work. I really appreciated his wanting my car to be right. I don't know what it is with somebody who gave them a really bad rating but I found the place to be clean, everything in working order and well serviced by staff. In fact the owner was the one who helped me. I will happily return. Her truck looks great!

This place needs to be able to give a ZERO rating to! Their…read morewater is awful, I've never been to a car wash that left so much residue on my vehicle. I used the soap rinse, the foam brush (dismal amount comes out, waste of time there too), and their "spot free rinse" The soap was already leaving streak marks the high pressure rinse couldn't remove. The streak free shine left me wiping my car down for fifteen minutes afterwards to try to remove the spotting and still couldn't do. When I talked to the woman who ran the business she proceeded to argue with me about the results and did NOTHING to compensate the $8 I wasted on their sub-par equipment. I DO NOT recommend this place to anyone!!

The business itself is always clean and neat in and around the main building. The workers are…read moreextremely nice and respectful. I love dealing with Chris and Andrew, they always meet you with a smile on their face and good vibes. Chris is extremely personable and I feel that he genuinely cares about each person he meets that comes through the car wash.

Thanks to Chris who helped me out. Managed to get me to join as a member! Love the car wash by the…read moreway. You guys always have fresh towels to dry the car after so thank y'all for that

I've taken my truck to Luis at Hand Power Car Wash in Porter several times. The quality of…read moreinterior detailing and hand waxing has always been consistent and outstanding! It's a little hard to find, being tucked away behind a food truck. But it is next door to O'Reilly Auto on FM 1314

These guys are great! The price is incredibly reasonable and they are fast and detail oriented.read more

The wash itself is really good and does a great job removing dirt and grime. However, the brushes…read moreare extremely rough. I've noticed scratches on my truck after going through the wash, which is disappointing. I like the quality of the wash, but the brush issue makes me hesitant to keep coming back. Hopefully this is something they can improve.

Terrible experience!…read more I filed a damage claim after something pierced a component located directly behind my grille. The damage was inspected and confirmed to be impact-related, with the repair estimate coming to approximately $2,800. It appears that something was kicked up, traveled through the small opening in my grille, and caused the damage--without any damage to the bumper itself or the under carriage. Manic debris perhaps... it happed immediately after the wash. I explained the situation to the manager, but she seemed completely unfamiliar with how this type of damage could occur. She denied my claim without providing any meaningful explanation or demonstrating that she had any actual knowledge of the circumstances surrounding the damage. What made the situation even worse was the complete lack of communication. The store does not answer the phone, does not respond to emails, and I was never even provided a claim number. Corporate customer service was no better. At this point, I am asking my insurance company to do after them. I expect the company to take responsibility for properly investigating the claim and addressing the damage that occurred. The entire experience has been frustrating, unprofessional, and extremely disappointing. $2,800 is a significant amount of money, and customers deserve better communication, accountability, and customer service.

This is such a reliable location. Or is always neat and the cleaning areas are kept up well.read more

It was a car wash place that couldn't even wash my back window right. Plus the girl taking my order…read morekept pushing an unlimited car wash and I had to say no multiple times. Then she got an attitude with me and said my card didn't work. I had to tell her to just use the tap feature (it was like she couldn't even think to do that).

I saw 1 employee, the air smells like pond water. Vacuumes don't work. This place could have five…read morestars if it just had two is working, handing out towels and helping out customers but instead it's got people looking for towels and the cart is located all the way at the end and you wouldn't even know that there were towels on there unless you searched for it. Maybe you're just too cheap on what you're offering to pay down by where I live in montgomery they pay 13.50 an hour

Terrible place brushes nearly work left my car dirty and left soap tho is the second and last time…read more they need to close down

I went for an oil change and the mechanic did not top off my fuildS! I was going on a road trip and…read morehe put me in an unsafe situation. I noticed this because my wiper fluid was empty. When I called to speak to them about it the "mechanic" raised his voice and told me his "pump" was broken so he couldn't do it. And someone was supposed to have told me that. They didn't! Then he said "he was doing me a favor by topping off my fluids" EXCUSE ME? All oil changes come with topping off fluids. This man made no attempt to remedy this situation, raised his voice and told me are you really complaining about this,and HUNG UP ON ME. i called back and got a very rude front desk woman who was sitting beside the "mechanic" he took the phone screaming at me and hung up again. Now I know why this place never has any business. Do not trust this place with your vehicle. I would give this a zero rating if it was an opinion. Also the entire staff was standing around talking about other employees in a very negative manor in front of customers. Which was very uncomfortable. I will NEVER go back.

THEY GAVE MY KEYS AWAY!!!! $170 no refund for all of this…read more they detailed my truck and got done I got back the outside was a mess. bugs still on the front , rubber on the side from my tires I could rub off with my finger , rag marks all over the windshield , no car freshener . and that was with just the detail part. my truck is a push to start and I went to start it cause I couldn't physically see my keys and no keys were detected. thankfully I have a AirTag on my keys and they showed up in Conroe 13 miles away no where nearby. they offered to go get them but after the horrible detail and already loosing them I took matters into my own hands. the guy who they gave them into had the same company car as my truck. they didn't ask if they were his I'm assuming because apparently they had lost his too. his were luckily stuck in his dash thanks to this place. now all the manager had to offer was a free hand wash when I came back twice in a row. I want money back and to never come back lmao. there sorry excuses were 1 the employee was hot ( they offer their employees no shade, no cold water , no fans , no way to cool off apperantly.) and the other was they were struggling. man to man if your struggling that is all of the more reason to doa better job. never coming back again this place is scarier than the haunted house across the street.

I was in the area and needed to wash my car; I seen this place and decided to pull in…read more After the machine washed my car, I decided I should probably vacuum it while I was there. I got out of my car & close the door. As I turned back around I happened to see a scratch on my car door. I then inspected the entire exterior of my NEW car. It was scratched up in numerous places. I was/am very upset by this. There are no phone numbers listed anywhere on the property. I was able to use Google to find the owner but I'm pretty sure I'm bring ignored. This is a warning to everyone... DO NOT USE THIS CAR WASH.