Moved into our new Whitworth forever home 2/6/26. To date, we've had at least 9+ warranty items addressed and thankfully corrected. However, after an independent inspection by a certified installer for our HVAC system we discovered significant errors in the installation by Whitworth's contracted installer (Big John's), at this time (5/12/26) they're standing by Big John's refusal to correct these issues. We're hoping this will soon change and corrective action follows. If so, I'll be happy to add a star or two. read more

I have to say that our experience with Whitworth Builders has been great. Teresa and Dane were the two professionals we worked with throughout the build. They kept us up-to-date on all the issues as the build progressed. And, even after the sale was final, they were both there to help out when the could. However, I am writing this review to talk about the warranty department at Whitworth. We have had no issues with getting warranty work completed. The only real issue we had was due to the installation of solar panels on our roof. About a month ago, we developed a serious leak. It appeared to be coming from the vent for the dryer. Withworth came out and checked. They then had their roofing partner come out and fix it. It appeared as though this leak came as an error on the part of my solar company. Withworth fixed the roof and the ceiling in my master closet even though it was most likely not their error. When fixing the vent, they found a lag bolt that was not sealed or repaired. It was where the leak was coming from. However, they did not document the find with video or picture evidence. So, Whitworth took care of us. They made sure our home was water tight and secured. Just like all the warranty issues we have had, they have made good on them. This is how they have been with us from the start. I would definitely recommend Whithworth to anyone. read more

Whitworth Builders Realty - Fort Walton Beach, Florida

Today we got a follow up call from Whitworths broker Tina Peake with their sales agent Mark Frate on the line as well. They told us we could have our money back. All of it. We said "NO" we wanted the house completed. We asked for dates as to when we expect the house to close and were told that they could not promise anything, and that they could not be "micro-managed". We wanted an estimate of when the house would be done. She went back to the micro-managing comment! We were at the house this morning and ironically the "supervisor" for those builds pulled up. He told us, as the drywall was being delivered that the roof shingles were supposed to be delivered by Monday. The house time frame if everything goes well should be about 35 days. Tina Peake told us not to talk to their supervisor again, and to redirect all of our questions threw their sales agent. That they did not know when the house will be finished. This is not right. Shameful. Visit the BBB and see their reviews. Yes 2 now. read more

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Moved across the country to buy a home from whitworth builders. My wife had her heart set on having a pearl isle iii. We visited the area in September of 2019. We requested a call back and information via email. We never received either from the brook estates location. Throughout the rest of 2019 we called, left messages, sent emails and never got a response back. We move to the area June of 2020, finally got setup with an appointment at nature lake. We where notified 5 minutes before the start of our appointment that a scheduling error was made and we would have to come back 30 minutes later. no big deal, we drove around the neighborhood. We arrived at the corrected time and my wife and kids waited in the car for over 45 minutes. When I finally was able to sit down and talk with the associate she was extremely over worked and had to answer multiple phone calls during our meeting. I had lots I wanted to have my house built on, but the associate told me I would have to settle for an undesirable lot. My wife and I took turns watching the kids and provided all the details we wanted about having our home built. The associate would not schedule a specific time for us to pick out flooring and finishes we where told to just come back on her days on. Three days later we never heard from the associate who was supposed to give us build quotes with various flooring. We moved across the country in hopes to buy one of these homes. The associate didn't take us seriously. The associate had no idea that we moved across the country for a whitworth builders home or how much money we had to pay for one in almost all cash, because she just treated us like some chumps off the street and didn't bother to ask. We where planning on buying the largest, most expensive home that they even offer with numerous upgrades. We where passed over like we didn't matter so we are taking our money elsewhere. You can probably receive better customer service being an inmate in your local county jail. read more

Substandard builders indeed. Don't recommend!! We bought what was a nice house when it was 5 yrs old. Here 17 yrs later we put in wood floor to find out the installer had to level it for 3 DAYS!! The electrical outlet box, no rhyme-or-reason, switches don't match locations - it's all over the place. Roofing: the box on chimney is not a properly affixed to house attachment, after all this time nuisance water leakage. We had the fireplace redone - the sides not even, creating a challenge for alignment. Who are these non- professionals certified to build houses people pay for? Inspectors need to do their jobs!! read more

We have been fighting with Whitworth for 10 months to get PRE-closing walk through issues taken care of!! (Meadows) 1) The biggest issue is the unprofessional paint and trim finish! We have excess "knockdown" (texture) on wall ceiling transitions throughout the house. Wall paint color is on ceiling throughout the house. Trim miter cuts do not line up and look unprofessional. 2) Main bathroom tub/shower insert was not installed correctly and was "patched" with excess spackle. 4) All window sills were over painted, and deep brush strokes left behind. 3) Carpet/Tile transitions are causing carpet to tear. VERY cheap padding used under carpet which accelerates wear. 4) All exterior access doors do not seal and daylight can be seen. 5). Refrigerator door was dented during installation and has yet to be fixed. New Issue: Master bath shower wall is bowing, causing the 18 x 18 tiles to start moving. Corner grout is falling out daily. ALL of these issues were pointed out during our pre-closing walk-throughs (week of Feb 28 2014). We have made multiple requests, filed their paperwork, called the main office, talked to Construction Superintendent (said "it's not my problem now, you closed") and Warranty worker. We have only had 4 issues (not listed here) fixed. (a few trim pieces, shower temp reversed, outside trim falling off, missing grout under oven). This is very poor quality building, and it is not limited to our house. There are major issues with neighboring houses too. They make the houses fancy on the outside, but the quality of materials, workmanship, and customer service is beyond poor. (Cheapest windows, no insulation on interior walls, cheap carpet padding, etc.) The biggest problem is Whitworth's LACK of customer service after the closing, they just don't care, and have an excuse for every request. If you think I'm just ranting and complaining, PM me and I will arrange a tour of our house so you can see for yourself. If you are thinking of one of these houses,, talk to owners first. read more