Great staff here, we got our awesome fire table here and we love it. We can't wait to come back for…read moremore stuff. I think it was Miranda who helped us out and she was great!

good range and nice store lots of family stock in there . Prices a bit high and some stuff you can…read moreget elsewhere a bit cheaper too.

We chose Jordan because of past great experiences . Our last…read moreexperience was much different. Difficulty with the contract- they wanted credit checkes even though we paying CASH. Seriously just road blocks. The job was delayed and interfered with our travel plans. They finally came and the chief installer said he had a physio appointment and couldn't do the job. Due to an injury. Shouldn't Jordan send a replacement? We are all sleeping on couches now as we have completely uprooted our home for this. We demand someone come to do the work and they send a single old guy . He laughs when he sees the scope of work and says he can't do it. Finally after threats of litigation the send a crew who bang it all down in a day. HOWEVER...every stair has a gauge in the paint. 2 gauges where the drywall need to be repaired. Multiple other scratches- and one cracked wooden blind. In the contract it says on fine print that Jordan not responsible for any damages. I will never use this company again. I will not recommend this company to anyone. I will tell everyone possible about this TERRIBLE experience. Maria

Complaint Detail / Problem Complaint Type: Repair Issues…read moreProblem: On Jan 19, 2019 this year, we purchased a displayed dining table set (a table with 4 chairs) from Jordans interiors ltd. (store #717) located at #117 1788 Baron Road, Kelowna, BC. At the store where the dining set was displayed, had a runner across the table and a vase with flowers in the center. The delivery was made on Jan 25th between 12-3pm. When it arrived my husband noticed there were marks/scratches on the table top and the delivery man also marked it on the receipt confirmed that scratches/marks as the product arrived and not caused by the buyers. We notified the store, there staff Jeanette acknowledged the problem and agreed to send their repair man (named George) over to fix it for us at the cost of Jordan. George came about a month after the purchase due the both ours and his schedules. He looked at the marks/scratches and said he will return with tools to repair. We waited patiently but each time we follow up, it seems he can never schedule us in. We later on found out his wife was sick so we can appreciate his situation. However, we are well into May and 4 months had past. We received a call last Friday May 10, from Jordan's representative Jeanette, informing us that there company WILL NOT HONOR THERE PROMISED in covering the repair costs. This instruction is given by the Director. Our issues are: 1. if we knew about the scratch before the purchase then we may choose other alternative furniture in our selective list. 2. Jordan acknowledged the defect and agree to look after the repair costs 3. Four months after the purchased, the director reject the repair costs which was promised so long ago. (if it was against there company policy why not state it at the beginning of the purchase? All we wish is to have the table repaired as soon as possible as promised by Jordan's interior. Now, we are stuck with over $3300+ of the damaged goods which Jordan managed to disguise the flaws and sold it to us. Hope no other consumers in the future will have to go through the same experience like us. Buyers Beware and CHECK ALL YOUR GOODS well and thorough from Jordan.

I had Excellent service from Olivia, she was so helpful. I found a beautiful jacket with her…read morehelpful advice. Great selection. Easy to find location.

This is a wonderful company with great customer service! I ordered a ladies' leather wallet and…read morelove it. A small part of the stitching needed attention just shortly after purchase. I contacted them and they were right on it to get it returned so they could repair it. In record time, my wallet was returned to me, good as new! I'm very impressed and thank you again for an amazing experience.

These guys are the BEST!!! Very accommodating and honest. Robin, Amrita and Santiago are as…read moreprofessional and hard working as anyone I've dealt with.

Terrible communication. On request multiple times I was told they would be there on the move date…read morebut no actual email of confirmation. I was initially hiring this company to load our moving truck. However I also asked for a quote to do the actual move to another province. Multiple calls and texts I was told the quote was sent via email and not to worry they would be there on the move date. James told me sorry he hadn't sent it yet on multiple occasions because he had been busy with family in town, not in the office, etc. I continued to give him the benefit of the doubt. I finally gave up asking for the moving quote after three weeks of back and forth with James. I rented a U-haul and had there Pack Rat movers load the truck. I was referred to this company by my neighbour. In hindsight looking back she was doing a relative easy move consisting of boxes. Our move however included antique furniture, Pottery Barn furniture, Large glass mirror, and other delicate items. I had blankets ready and multiple times mentioned they could help themselves. As the move took place my dad and I continued to work in the house getting things ready and organized. The movers were respectful and polite. There were no issues there. Fast forward to unloading the truck. I also hired professional movers to unload the truck. As time went on and we discovered how things were packed on the truck it was with great disbelief. No blankets were used on anything. The movers were shocked to see how things were placed and packed together and the discovery of damage ensued. I have since reached out to James the very next day after we used Pack Rats services and sent pictures. He requested more pictures and said he would speak with his boss and get back to me on July 5th. I followed up and again explained how disappointed I was with no communication or compensation. There has been no return call or text on behalf of the company. Upon further investigation I found another customer who had a similar experience on the better business bureau. I really didn't want to have to write this review but after the lack of unprofessionalism by this company I felt it was right. Very disappointed.

I have worked in two different businesses that have provided products to this company. I am…read moreimpressed as to how diligent they are to meet a client's expectations. They are also wonderful to work with. I would absolutely recommend them to anyone wanting to design a quality space.

All great things to say about Competition Glass Kelowna. From the professionalism,…read morecommunication, and competitive pricing, all excellent. We have counted on and trusted this company on many projects (residential and commercial), and we won't use anyone else. A big shout out to Mike and Matt. And also Paul, for excellent service and follow-up! Laura

Recently had my car windshield replaced. They booked me in for the next day, provided a loaner car…read moreand facilitated all paperwork to my insurance companies. Dave did a great job on the replacement and finished within the time he committed to. Thanks!

I bought a Haven mattress directly from Haven in Kelowna. It has been a nice change from my old…read moremattress. I have been sleeping comfortably on it for more than a year now. I thought I would write a review because its a great Canadian company and I think what they are doing with regard to charities is commendable. Its a good company in both respects. Considering how much you are going to use it, you might as well get a good one, so I suggest going with Haven. I am glad I got mine.

Company refused to take back mattresses ordered within proper time frame. Told they would only take…read moreback 1 even though I was advised by the company to order 2 for a king bed. Horrible customer service. Mattresses uncomfortable. Stay away!

Super chill vibes here -- no pressure at all. After checking out like six+ other furniture stores…read morethis month, this one actually stood out. The staff were totally upfront about every part of the order process. Love that their stuff's Canadian-made and you can customize the size, material, and layout to fit your space. Honestly, if you're after quality and variety without breaking the bank, this place is a solid pick. Bonus points for keeping it Canadian.

Thanks guys for fantastic service and products. My bed is the best thing ever. My mattress even…read morebetter! I got it the same day I ordered it. The delivery guys were awesome. My wife and I will be back!