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    Wicks Carpet Service

    5.0 (1 review)

    Services - Wicks Carpet Service

    Carpet cleaning

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    16 years ago

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    Oxi Fresh Carpet Cleaning

    Oxi Fresh Carpet Cleaning

    4.4
    (7 reviews)

    Being a contractor I know how important reviews are, so I make it a point to leave them. This is my…read moresecond negative review on a company. Normally if I'm unhappy with something I give the company a chance to correct it. Unfortunately since the owner refused to talk to me or call me back that cannot be done. When I scheduled an appointment I was given a quote that I as okay with. The technician showed up (refused to give name) with an attitude and started right in on upselling. Telling me that wasn't included etc. The only extra price I was given was for the closet I told him okay do it. Then he started going in on other things in an argumentative way. I told him if the price is going to be significantly higher than the quote we will go with someone else. The tech said he needed to make a phone call he comes back and says he is going to cancel. I asked why and he said something about the price. I asked what it would end up costing also stating that if he left I would leave a review. He about-faces and starts to walk off. I asked are you not going to do the job and he yells not if your going to leave a bad review. I then asked for his name, after asking if he is refusing to give me his name is states I'm the only Hispanic that works at the company. I then asked for his bosses name without answering he gets in the car and left. I called the only number I had which is an answering service in Colorado. The nice lady told me the owner will not be calling me. So now I'm trying to find another company All I wanted was the job to be done as they said. This has to be the worst ex I've ever had with a business. I do want to point out this review is about customer service/ experience not the quality of there work. I do hope they do better.

    They did an outstanding job, the carpets look like new. They showed up on time, got right to work…read moreand completed the job in an hour and a half. Price was very reasonable. I'd definitely use them again and highly recommend them to anyone needing their carpets cleaned. Thank you for a great job.

    Wicks Carpet Service - carpet_cleaning - Updated June 2026

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