Very friendly and professional. I will definitely return to get my taxes done here. Strongly…read morerecommend.

First year trying a new tax preparer and I'm so happy I took a chance. They helped me clear up a 5…read moreyear nightmare I had been going through with the IRS. To add, I received my refund in less than 10 days and it was more money than I received in previous years. Thank you Tamecia and your staff for all your help!

Mixed Reviews. I am self-employed and have complicated taxes, so I am always concerned that my…read moreaccountant is experienced and able to catch the smallest things that help me save money, especially since the amount I pay them is not cheap! I specifically met with Lorraine both years and specifically told her I had been turned over to someone in the past who messed up my taxes and I was picking someone "who" I had confidence in. Sure enough, the second year, I was turned over to the intern. Did he do a good job - I don't know! How do I know what he might have missed, but the point is I hired "her" and had specifically expressed my wishes from the very start. Then, I also had a lot of questions. So, apparently, she found me too complicated and told me after the second year, she could not do our taxes. As far as the first year's work, it was more complicated than the second and I think she (I think "she did that one) did a good job. For me, respect and communication are very important. I want who I hire to be transparent and up front with me plus respect my requests. When I did comment regarding finding out what happened, her reaction was kind of "tough, and that she would be "reviewing what he had done". A lot of times, when someone reviews work, they only review the work and don't go back to original documents and see if that is the same way they would have done it, so would they really pick up on missed discounts, information included? To me, the other way around makes more sense - but I guess my case was just not that important to her. So, evaluate your needs and see if this matters to you.

Very thorough with their procedures. I didn't feel like a number and they worked closely with me…read moreto achieve a desired outcome.

I've done my own taxes for years, but last year I filed with Express Refunds and I was able to get…read moreso much more back than I expected!! definitely excited to see my returns this year after I file with these guys.

Hands down the best company to get your taxes done! They're accurate, efficient & prompt! Been…read moregoing here for 3 years and I recommend them to any and everybody!

The services I received were done in a professional and friendly manner. I am very comfortable with…read morethe level of attention I received.

I am very pleased with Crossings accounting and tax services service. They offer the traveling…read moreoption to come to you. My preparer was/is very efficient and knowledgeable and I felt very comfortable in the choices that were made for my situation. My tax refund came in the time frame discussed. Ask for Kenneth and tell him Toi sent ya

Mastermind has been a Godsend for me and my family! They spent time walking us through the return…read morewhat we would receive and how long it would take to see our return. And I must admit that this business got me a better refund than I had expected, and heck who doesn't like that? I believe I got a good value based on the costs and energy from my tax professional! I plan to tell a friend or ten so they can experience the same quality of service and do a happy dance when they receive a better refund than most!!

There's a great team working here to provide you with the best accounting and tax advice. I trust…read morethem completely.

I needed to file an Ga. State tax amendment. I looked on Yelp and found a few. Towards the end, it…read moreset me up with a request for anybody to contact me with an estimate cost and if they could do it. I hesitated in filing out the information but did anyway. I was contacted by Griffin Tax Express almost immediately. It didn't sound legit but I asked a bunch of questions. Who they were? Office in Griffin? License? Etc.. They provided all the info I requested. Something that caused me to hesitate also was the fact that they said, we could do everything over the phone. I did not have top go to an office, see a person, just send pictures. WHAT? Too easy. I decided to take a chance. I was in constant communications with Tim Lee. He handled everything for me. Very professional and knowledgable. We had everything done in just a few hours. He did his research and found an error on my tax forms from Turbo Tax. We could not explain what or how that happens. He fixed it and got us a nice refund. I can definitely recommend this service and will end up using them from now on. Thanks Tim. It was a pleasure.

They do not return your messages and unable to reach them by phone. Overcharged me and will not…read morecontact me to resolve problem! 2021