we purchased furniture from their outlet store. couch and loveseat. They were unable to get it in…read morethe room we desired. we were told by the delivery people that is employed by millers of Claflin. that if we get a set where the backs of the furniture come off, it would fit in the room. so we brought a loveseat and a couch where the backs were removable, the loveseat they were able to get In but the couch would not fit. so we purchased another loveseat. The cost difference between the couch and loveseat. Was $100. talk to the manager of the Ashley store in Salina, Kansas his first name was Bryce not going to mention last name I was told it was my fault because I didn't do my due diligence, I then explain to him that we were told by there delivery people that is an employed by them there would be no problem. I was told that the hundred dollars is going for the extra delivery even though that I paid for the delivery than was told that they didn't want to do the paperwork to get my money back to me. That's a bunch of crap. We have done business w Ashley's furniture store before had and had no problem. They'll never get my business again. If anybody gets anything from them, be careful. They will take your money, but won't give any back. If I were you, I would you I would never do business with them.

Great customer service and product warranty . Our mattress was sagging after two years. We called…read moreand talked to the mattress manager and he looked up our purchase which had a 10 year warranty on it. He said come in and pick out a new matress and we will replace it. We did and we love it! He was great (wish I remembered his name)! Highly recommend Ashley Furniture! Thanks so much!

Very unprofessional. Don't return calls…read more I don't know why they don't honor the warranty they sell.

Purchasing furniture has never been so fun as it has been with Jamie. She knows her stuff and is…read morevery helpful. Their delivery team is friendly and professional.

Very broad selection of quality antiques and vintage items. Nice clean and well-organized dealer…read morespaces.

extremely rude followed me around like I was going to steal or break something. took my stimulus…read moremoney and was told that only took cash and she said "what kind of person goes shopping with out cash?" sorry I don't feel comfortable with large amounts of cash .