Wonderful vets! I was very worried about my beloved Westie and also in an emotional state due to…read moresome bad news I had just received by phone in the car park. Mrs Wharmby was lovely, she was very calming to both my dog and myself and as an owner who loves her pet like a child was extremely professional in explaining everything she was doing and why (my last vet was very stern which is why I left) and also allaying my fears after I had googled my dogs symptoms stupidly before going! My dog was treated and given medication and food to take home and within 4 days all symptoms had gone, much to my relief. A very busy vets but I was given an appointment on the same day and was seen within 5 mins of my appointment. Staff were polite and cost was reasonable. Large car park, which is needed as people were also driving in with horse boxes x 10/10

Such a superb vets. I have a number of pets but the most recent visit I had to make there was for…read moremy dog. He had to have surgery and stay in for a few days and well, he didn't want to come home! They are well cared for and loved by all the staff there. They use their name to make them feel at home. I was given an initial quote which seems very reasonable although after the surgery they said they had complications which then increased my bill which is understandable. It is quite a busy little pratice but they do make room for you if you call for an appointment. There are emergency consultations too. A great vets and the only one I ever go to now.

Looking at the reviews this vets seem to have improved considerably…read more I used them around 10 years ago. The turning point for me was when I rang in as an anxious pet owner asking about treatment for my dog, the receptionist thought she put me on hold. She then proceeded to use every F word possible and scream that she couldn't F'ing cope with me. Her supervisor came on the phone and I advised her that I had heard everything and she could only apologize. I immediately changed vets and informed them that I could not leave any animal of mine in their care if that is how they spoke about their clients! I also took a Terrapin in for treatment which I had found, the vet looked and hinted they were not funded for wildlife but said the Terrapin looked alright. I then rang the RSPCA who took the poor creature to a sanctuary, it died en route. Coincidentally they then took it to Peak Vets who diagnosed extreme muscle waste. So not alright then? Still they didn't have to treat it as it was dead. The Partner Steve rang me to ask me to clear my bill, no apology! He has since retired. So it was 10 years ago, still a lot of the staff I spoke to are still there. Sorry but had I not heard how that receptionist/vet nurse and her disgusting and disturbing outburst then I would have been none the wiser. Lets hope they have changed!

The staff here are absolutely wonderful with all kinds of animals and we've taken all sorts down…read morethere; cats, dogs and even degus! Both vets obviously love animals and they are wonderfully reassuring to us worried owners too. The reception staff are also extremely friendly and are on-hand to answer enquiries by email as well if you haven't got an urgent problem. I would definitely recommend these to anyone in the area.

Can't recommend these vets enough. We contacted them when our rescues litter of pups weren't doing…read morewell. And other vets wouldn't see them. They provided round the clock care for the remaining 3 pups who are now doing very well. Provided timely updates on the pups who were in critical condition when they went into their inpatient care. Thank you to the vets at Bolton.

From the owner: Emergency Service Operates 24/7…read more Routine Consultations: Monday - Friday: 08:30 to 18:30 Saturday and Sunday: 09:00 to 13:00 Cashless business, credit or debit card accepted to pay for any treatment/medication required.

I can't say enough good things about the vet who operates this business: Geoffrey Smith, MRCVS -but…read morelet me try! His business is small and run out of a house (that I assume is also his home). He is the only vet there and so you get his full and personal attention (he did take a brief vacation last year when he had a young lady take his place - and she was wonderful too!). Indeed you could imagine a British TV show about this man and his business. Oh wait a minute - that was done already back in the day (1978-1990): "All Creatures Great and Small" The surgery itself comprises a waiting area and his office/surgery. We LOVE the personal service that he gives, so does our beloved little guy "Ricky Martin" our 6 year old Jack Russell/Chihuahua mix born (and dumped roadside) in Houston, TX - thank goodness we found each other!! The occurrence that comes to mind is about 6 months ago when little Ricky (on an extended leash while walking with me) was attacked with no warning by a ferocious German Shepherd (Alsatian) which the owner was allowing to run free (forbidden in the UK) - yes I later found the address of the thoughtless owner, reported him to the police and now he has to keep the dangerous dog on a leash with a muzzle or he will go to prison. However, Ricky was bleeding and we got him immediately to the Doc who calmed him, shaved the area of the bite, studied and informed us that had the bite been 1/4 inch deeper or 1/4 inch to the left the carotid artery would have been severed and he would have bled out on the spot. He explained everything to us, advised why he was NOT going to use stitches, gave us painkillers for the little guy and antibiotics. Follow up a week later and all has been well since he pretty much fully recovered a month or so later. Poor little Ricky will not walk with me through those areas where he was attacked - his memory remains, as does ours of this wonderful, caring vet Two big thumbs up and one little paw up! Review # 109 2019

Been going here for a year and never had any problems. Can always get an appointment and…read moreprofessionalism is great. Our last vets didn't really communicate with us when we wanted answers, we had two very sick dogs, but at Forest Vets we can actually get a conversation out of our vet, and help, with real genuine concern, for any problems we have.

Very clean and professional, open at weekends and appointments at short notice. Took our cat there…read moreat the weekend and was impressed with the punctuality of the appointment and the care taken. An added bonus was the large private car park at the rear of the practice.

After issues over treatment of three different dogs over 3 years we have finally left this…read morepractice. The first problem concerned a bad mis-diagnosis in 2017 of my elderly mother's dog on which she doted. Arundells' vet insisted that her problems were related to a build-up of fatty tissue and NOT cancer, as we had suspected. After a subsequent and very expensive MRI scanning procedure at another vet, our fears were shown to be accurate and the dog was finally put to sleep. Our own precious retriever/spaniel cross became ill one night and we had to take him into Bennetthorpe in the early hours of the morning to see what was to be done. I am sure that nothing could have been done to save him, he was 13yrs old, but we felt that over £600 in less than 6 hours was a fairly hefty fee to pick up a dead body. This week our latest and final problem has occurred with our Labrador puppy who has been registered here since June 2019 when we got him at 10 weeks old. It may have been difficult to spot a hip issue at his early health-check and attendance for immunization, but we had an increasing concern that all was not well. He was subsequently castrated (far too young as we are now told, but we were not advised of this by Arundells at the time or we would certainly have re-thought the action). Recently, the arrogance and unhelpful behavior of Arundells' staff was highlighted when we attempted to have them sign off on our Labrador puppy's planned visit to a physiotherapist - what ensued was a veritable circus of poor communication and organization. Ahead of the physio visit, we asked for a consent note from the vet who had seen him last. This was agreed to, but the consent order was wrongly sent for him to be operated on and not for physio. We asked for the proper form to be sent, having booked him in for an appointment that evening. At 5.20pm we received a call from Claire, who warrants a special mention as the self-important 'head receptionist' who apart from being rude and unhelpful refused to send the correct consent order until we had paid for him to be seen again by a vet there. It seems we could have him operated upon, but he wasn't to be permitted a consultation for physiotherapy! Given the time of the return call (5 hours after we had first made the request) there was in any event nobody available at Arundells to see him in time, anyway. Now dealing with the fallout of this encounter, further exploration has shown up a previously undiagnosed issue which we are trying to address - at another vet. All of this is a great shame as we have the utmost respect for the senior vet in this practice, but we would certainly not go back there.

I love Arundel vets, they've looked after all 3 of our dogs. The staff are great and extremely…read morefriendly, appointments always available and go out if their way to help. Would highly recommend to any pet owner.