I liked this dentist office at first. However, 4 months ago…read moreI broke a molar and they attempted to fix it. It was very rushed and a gap was left in between my teeth. I've been in constant pain since then. I called back a week or so after the repair and the receptionist gave me such a hard time about it that I haven't been back. I am going to find another dentist to thoroughly repair the tooth.

Shortly after I moved here from out of state, I had a dental emergency. I took out the phone book…read moreand called all over, trying to get in. Bailey Cove was so compassionate and told me to come right in, working me into their busy schedule. I was so impressed with all the staff that I quickly became a regular patient. In the year that I've been here, I continue to be a huge fan. The husband and wife dental team are patient, knowledgeable, and compassionate. The hygienists are fantastic, going above and beyond. I told Karen my son needed medication and I was having trouble getting a doctor to see him for a refill, and she got out the phone book and started called pediatricians for me. WOW! I'll never forget that! I'm so impressed with the entire staff and highly recommend... and I'm hard to please and hold professionals to a high level of expectation. They have a firm 5 stars from me... and I'd give them more if that were an option. I just signed the rest of my family up as patients there as well. They are FANTASTIC.

This dental clinic is very patient-centered. At my first…read moreappointment, I was given a long list of future treatments, some of which had high price tags, but as time has gone on, I have realized that they were being transparent as to what they could offer me in the worst case if I were to go all out. Also on my first appointment, they encouraged me to buy ioRinse mouthwash, which I did, and in the three weeks between the diagnosis and my first cleaning, things got so much better that the bill was reduced by a factor of 4. It helped so much that the dentist, who said she knew it to be helpful, told me she was befuddled.

Pampered and painless dental care. My husband and I have been patients at this office for 24 years…read more We have experienced multiple dental issues due to our respective genetic lotteries; cavities, old fillings failures, abcesses, even nerve absorption have required root canals, crowns and a bridge, as well as long discussions about the value of dental implants. Of course DPoW is not the cheapest place to get your teeth cleaned. If cost is your only issue, I'm sure you can find cheaper. I don't think you can find better value. Working within your insurance benefits to get the best value and long term results is addressed from the start. Over the years, one dentist retired, some office personnel have been added, and the technology has been upgraded as it became available. The only thing that hasn't changed is the beauty and comfort of the waiting room and restroom. Think Downton Abbey sumptuous with scrupulous hygiene. The building is set back from the street on a narrow lot so it doesn't appear as large as it is. The exterior is modern and well maintained, and the parking lot is more than adequate (and happily devoid of the sink-like potholes that plague Huntsville). It's easy to miss the single driveway, just north of the Steak Out. Tastefully restrained signs and building exterior are obscured or overwhelmed by the Steak Out, whose building has minimal set back and garish signage. There are steps up to the covered entrance, and a long uncovered ramp for wheelchair access. This ramp is accessed from the handicap parking just to the left immediately as you enter the driveway. This might be a problem for caregivers of those in wheelchairs. Pushing a chair while holding an umbrella is difficult. The heavy downpours we often get in Huntsville make covered pull-thru drop off entrances a blessing for wheelchair access, and DPoW doesn't have one. This is not to say the elderly shouldn't become patients. In all other ways, I couldn't think of a more appropriate office. BTW, this is an all-female business, if that's of any import (my husband's preference, not just mine). Both dentists work hard to keep their education current and their technology the newest, but they do refer root canals out to an Endodontist. The office staff is experienced and competent. The hygienists are all that and more. They work really hard to ensure absolutely no patient discomfort. Patients get warmed neck pillows and comfy blankets. The chairs and equipment are new and each room equipped with a video screen to explain findings. But the most salient feature is this: they absolutely and sincerely care about their patients. There's just no way we could have been fooled over two decades. I can tell when people like being at work. I'm a skeptic. Businesses always pay lip service to the need to project a caring attitude, but they can't ensure it if the people employed don't have it already in their nature, from the receptionists and clerks on up to both dentists. I suspect it's a corporate culture thing and they've let go employees who weren't like them... caring from the get go. There's a private consultation room to discuss whatever, so just ask to use it and be honest about what you can and can't afford. You don't have to discuss how you're going to pay for services in front of other patients. Also, discuss how you want to be reminded to confirm appointments. They use live calls as well as texting and e-mail. You choose any or all.

I went there as a new patient for a teeth cleaning and exam. I was assured over the phone that they…read moretake my insurance. When I got there I was quickly taken back and had my cleaning done. The hygienist was very sweet and kind. When she was done we waited a bit for the dentist. He confused me with another patient and spent a total of maybe 5-10 minutes with me. I told him about a clear concern I had involving a painful tooth. He brushed me off and told me to come back if it still hurts.... I also received a bill in the mail for the cleaning because apparently my insurance was not enough. An expensive lesson learned. I cannot speak for the quality work the Dentist actually does, but I'm not interested in finding out. I will not be back. Pros: staff was very kind. My cleaning went well. The office was very clean, from what I could tell. The scheduling was very open.

Great dentist + great staff+ great facility= great experience! I've been a patient for over 8 years…read moreand I really feel like they care about me and go out of their way to do everything they can to keep me smiling.

I have finally found my dentist after a 7-year search!! Matt Limbaugh is fantastic! I had both a…read morecleaning appt. and a dental implant which went quickly and smoothly. The implant was a perfect fit and I experienced zero issues. Dr. Limbaugh and his assistants actually listen and take the time to talk to me even though they are so busy. During the implant procedure if I experienced any pain they would address it immediately. They cared about my experience and comfort level. They did everything they could to make sure I felt as comfortable as I could be given the situation, lol! A doctor and his medical staff actually listening to a patient... a reasonable expectation to me, but this is not what I have experienced in the past with other dentists which were highly recommend it to me but we're absolutely horrible... so much so that now I immediately experience severe anxiety when visiting a dentist. Dr. Limbaugh understood and did all he could to make this experience a great one. I have finally found a dentist I can trust and feel comfortable with in fact I'm transferring my son's dental care from pediatric dentistry to Dr. Limbaugh. I would recommend 100% without any hesitation!

Dr. Stephenson and the dental hygienists are good, but the front office staff were ugly to me and…read moreunhelpful. I walked into the office for an appointment within their given timeline for when I could arrive, after I had taken off from work to be there, and they refused to see me. No amount of pleading or explanation would change their minds. Horrible customer service.

This is the most enjoyable experience I have ever had at a dentist. Dr. Lee is so gentle and…read morethorough and the staff is equally as sweet and professional. I would recommend them to anyone and everyone!

From the owner: We care for you like family.read more

Started going here a year ago after moving to the area and I am more than happy with this dentist…read moreoffice. They have been great about regular cleanings and checkups, without trying to sell me any extra stuff like most of my previous dentists. The ladies doing the cleanings have been kind and thorough but never rough (and I have sensitive gums). The dentists are always good listeners and not trying to get you off the chair fast or trying to sell you stuff, plus they've given me great guidance to improve my daily routine. Recently I needed an emergency checkup and they were able to see me the same day and give me the best guidance to get better. So far every visit has been a good experience, which is hard to say when it comes to dentists in the US.

I've read a lot of positive reviews about Dr Rob who I imagine owns the place. It's a shame I never…read moregot to meet him because his office staff was so rude. If I was running a practice I would want someone to tell me so that I could find kinder, more positive attitude staff that didn't make the patient feel like a burden. I get that maybe the older women have been there a while but please retire if you're gonna treat patients so rude instead of dragging down this practice

Been going here for a couple of years since I moved back to the area from being stationed in…read moreNorfolk, VA. I went in for my 6 month checkup, and I asked if I owed anything and the receptionist stated I owed $130+ dollars. I explained my insurance covered all my cleanings and the receptionist stated they no longer take my insurance. I asked why they no take my BCBS and she stated she didn't know and I needed to pay for my cleaning. I asked why they didn't call me and let me know prior that they were out of network. She stated it is not required or policy to call patients and let them know in advance they are no longer in network and will have to pay out of pocket. If I wanted my teeth cleaned today, I needed to pay. I then ask if they were going to tell me prior to my cleaning that they no longer take my insurance. She said all bills are paid after service. If I was to not have asked, she would have not told me and I would be out of pocket for anything they would have done that day. I explained that I would not get my cleaning done there From this point forward and they should have called me as a courtesy and told me that my insurance was no longer taken by them. I would recommend going somewhere else for my dental care. If you are like me and my family that are on a fixed income, then you need a dental office that is reliable and professional. There are too many good and better dental offices around the area to go to a place where they don't put their clients first.

10 out of 10 would recommend…read more So, to start off, I need to say that I have a weird fear of people (anyone) close to my face. My dental hygienist and I have an understand that no eye contact shall be made during my appointments. I get "Mr. Nose"... If you know, you know... And I just breathe deep and look to the left. I wear glasses with a big prescription so I can't see during this whole experience at the dentist. Today's visit was a cleaning and impressions for a night guard. Totally appreciate the fact that the impression goop was strawberry flavored. "How does that factor in when you don't eat it?", you might ask. Well, at just the time you feel like your gag reflex is going to kick in, the scent of strawberry flew into Mr. Nose and it was amazing and familiar from the old days of the pediatric dental office I went to. There was a moment where the dental hygienist and I made contact during the impressions and both immediately looked away in fear of explosion. Took some deep breaths from Mr. Nose and I was able to stable myself from my odd fear. Other random discussions occurred about tongue placement which was humorous for sure. I'm looking forward to future days of flavored toothpaste, maybe some flavored Mr. Nose, and chaps stick (some of my suggestions/requests). Plus side for the kids, there is a toy chest and they do carry some flavored tooth paste. Ended up at check out to discuss some Star Wars and I got to say, today was a good day.

Dr. Patrick is a solid dentist! I used her for years and recommended her to several of my family…read moremembers, many of whom likely still use Dr. Patrick. She has an excellent bedside manner, is knowledgeable, and has state-of-the-art equipment. She is very compassionate and makes herself available outside office hours as needed in the event you have a painful emergency and need her help. Her staff are kind and efficient and handle the insurance aspect very well.

From the owner: Excellence in Cosmetic and Restorative Dental Care…read more Dr. Patrick and staff are dedicated to providing you with a pleasant visit and results that you're proud to show off. Our administrative staff is ready to help you with questions about scheduling, financial policy and insurance, to make that part of the process as simple as possible.

This was my daughter's first trip to the dentist (she is 3) and they were very good to her. We had…read morea lovely hygienist who did her cleaning and checked for cavities. We also saw the dentist who checked out her teeth and gave me useful advice and information about my daughters teeth which are larger and closer together then most toddlers. It was a positive experience for her and she is excited to return for her next cleaning! Also, they have a membership program in case you don't have insurance which gives you all the basics at an affordable cost including discounts on other dental work. Will return!

Great dentist, great team, no pain, and wowed by the quickness…read more Had a cavity removed today. First cavity in 30 yrs. I was welcomed by an extremely nice staff upon entry. I went in early because I had to get to a work meeting despite the later agreed to time. They took me 15 minutes early despite being busy. They had me out of there in just over 30 minutes. I never felt any pain or discomfort. Extremely professional prep and execution of the fix. The work looks unnoticeable. Recommend highly this practice and appreciate all that they did for me. This group changed my feeling of dentistry and I made it to my meeting with 3 minutes to spare. Woohoo!