I have been waiting 2 months for my new frames to replace my broken one. They said it would take 2…read moreto 3 weeks to get them in it's been Almost 2 months and thats just for the frames don't need lenses, they can be changed over to the new frames.

I moved here from Indiana and before moving here I had seen an eye specialist .I was still having…read moreextreme eye pain an honestly thought I was losing my eyesight in my right eye . Desperate because I had lazy eye as a child and my left eye is really bad so I called Table Rock Vision and they got me in right away. Dr Turner checked my eye and found I had multiple scratches on my eye .Within a day after her giving me correct meds I was starting to see again, I cannot begin to tell you the relief that I had. I honestly could not believe how good she was, not only with the correct diagnosis but she was so compassionate . She is an amazing Doctor and I am so grateful for her I will never go see any other doctor. Plus she had her staff call me the next day to make sure the medicine was working before she left for the weekend. Her staff was so kind, note I was a crying mess.

The Dr gave very poor diagnosis. She did not di a good job of diagnosis ing an communicating the…read moreissue. AN missed a major diagnosis. ​

I recently had a terrible experience at a vision center. Although Dr. Debra Williams was a great…read moredoctor, the clinic's practices were unethical and should be illegal. My family of three needed eye exams, so I called to set up an appointment and provided my insurance information to ensure they accepted it. The receptionist assured me they did and asked me to complete some paperwork, which I did and dropped off a week before the appointment. However, during the exams, we were informed that they do not accept vision insurance and instead bill everything as medical in their office. As a result, we were forced to pay full price for all three exams and a pair of glasses that my son needed because he had to wear them during the dilation process. We paid around $300 on the exam day and later received a bill for an additional $391. Feeling cheated, I called the clinic to voice my concerns. The receptionist apologized and mentioned that they usually inform patients that they do not accept vision insurance when they make an appointment. Imagine that , a Vision clinic that does not take vision insurance. The Vision Clinic told us that they rarely see people our age (40) and mainly deal with older adults. If they did this to us, I worried about what they might be doing to them. If we had known that our insurance was not accepted we would have drove five minutes down the road to the other vision place in town, that does accept vision insurance.

I am a veteran, I get my glasses through the VA. They would not replace my nose pads. I called…read moreOzark family vision and I popped in there. Cathy was extremely friendly and efficient. She replaced my nose pads on two pairs of glasses in a blink of an eye. She was super friendly and helpful. I really wish that I could be a full-time patient for my eyeglass needs with them.

was here on vacation and forgot my contacts. Office helped me right away. great serviceread more

Absolutely professional and the very best in the business. I've lived all over the country and had…read moremany eye doctors for near-sightedness but Dr. Edwards and co are elite. They got me seeing good and lookin' good and that's half the battle won already, brother, yeah.

I was traveling from out of town, but forgot by contact lens at home. I can't see without them. The…read moreVision Clinic generously and graciously was able to let me drop by last minute and pickup sample lens to buy me through my trip. Without that I would not have been able to have much of a fun trip or be able to do many activities. Super awesome folks and great character. Thank you! -Aaron T

Sarah with the pink glasses has to be the worst customer service rep I have had recently. We of…read morecourse spent over $480.00 on some glasses and wanted the lighter lenses and paid for them. We got the glasses and they were heavier than expected. I stated we were not looking for a refund but not going to settle on glasses that hurt my wife nose. I asked where the lighter frames were and she pointed into the direction where all the glasses were. I asked if it would be too much for her to show us the frames she hesitantly did. She is not a friendly person and I will not be dealing with her in the future the doctors have always seemed nice. Stay Away from Sarah just rude. We did get her prescription and will be going somewhere else to get her some more glasses.

Very professional, courteous and competent staff, and the doctor was great! BUT...I had a ginormous…read morescratch on one eyeglass lens, and ordered a replacement. They told me 7-10 days. It has been over a month and the lab says my lens should be here on Monday. I am NOT a satisfied customer. But, at least it was ordered under warranty. If I had paid for the new lens I would demand a refund.

Everyone is very friendly and knowledgeable. The process from testing to selecting glasses was…read moresmooth and easy. I would recommend this office to anyone needing an eye exam.

Staff were very good to work with. I was able to complete most of my forms online. The office is…read moretechnology friendly as opposed to some practices I've tried in the past. Front office and ancillary staff are very friendly and helpful. Willing to explain insurance coverage, options and ordering contact/ glasses. The OD's are patient, explain what they are doing and how they interpret the results. Professional and friendly.

From the second I walked in KVC I just felt like I was in the Chick-fil-a of eye clinics. Polite,…read morefast, friendly, and downright delightful. Dr. Kilgore is not only insanely knowledgeable (hello, eye genius!), but somehow made getting my eyes dilated a light hearted and fun experience . The staff was so sweet and at one point we all got the giggles and I realized I was actually having a great time! Like... how is that even possible?? Then I picked out THE cutest pair of glasses (def giving Audrey Hepburn) and was in and out before I knew it. Looking for an eye doctor you don't dread going to? Kilgore is 10 outta 10, no notes! ‍

Hello everyone! I live in Harrison AR. I have my own experience with Kilgore vision center. I got…read moremy glasses and am very satisfied. Everyone were always very nice and caring. Even though I had to go back a couple of times to make some adjustments, they were always friendly and tried their best to make me happy. That's just my story, but I want to share about my mom's experience as well. I invited her from Armenia to see how our doctors can help her. She had severe complications after cataract surgery and couldn't see hardly anything with one of her eyes. She went to multiple doctors back home, but they couldn't help her. Our great doctor Alex Kilgore surgically recovered her vision on both eyes. Another great doctor Steven Rae prescribed her glasses for double vision which was the culmination of the story! My mom couldn't believe her own eyes! It is wonderful! Thank you, Kilgore Vision Center! Absolutely recommend it to everyone.

Always a pleasure Very thorough and easy to talk to…read moreEverything is explained in simple terms by Dr. Hill and his staff. I highly recommend Dr.Hill

Just had a yag procedure by Dr. Hill. What a great place! Super clean, friendly staff,…read moreknowledgeable and professional.

The vision center helped us in a jam and no charge!!Thank you so much! And the front desk staff was…read morekind and courteous.

The Branson area is extremely fortunate to have Ozarks Family Vision Centre. As a healthcare…read moreprovider, I evaluated a patient requiring emergency eye care. The vision clinic was at the end of the day but chose to stay open to treat my patient immediately. The patient called me after his visit thanking me for sending him to the Ozarks Family Vision Centre. I am moving my personal eye care to this local clinic, excited to meet and thank these clinicians for providing wonderful patient care.