Rick Williams has been doing our taxes for several years. He is intelligent, a talented…read moreaccountant, and gives great customer service. He always sits down with us personally and goes through everything with us and explains all possible deductions. We are high earners, so he's helped us reduce our tax burden many times. Our taxes are complicated (multiple income, personal business, etc), and his fee is reasonable, especially for how much he does for us!

First year we had our taxes done there we owed the IRS. I learned from a previous CPA if over a…read morecertain amount you have to pay estimated taxes. No payment coupons were given and when asked if we needed to pay estimated she said "probably" and then gave us the payment coupons. 2nd year-she said we were getting a refund. When I questioned how that was possible since our income didn't change, she said she would check again and then informed us we "owed because she "forgot" to add my Social Security income. Also, we missed our 1st estimated tax payment and she said it wouldn't be a problem. Didn't mention we would pay a penalty. This year, the 3rd and last time we dropped off our taxes mid March. Did not hear anything from them and had a week till April 15th. When I called about the status she casually said we have to file an extension because they won't be done. Didn't say we would have to pay our estimated taxes with the extension. Never received a courtesy call stating they were back logged And wouldn't have known if I didn't call. And the firm has a receptionist! Thankfully I found a firm that could complete our taxes before the 15th so I picked them up and will never go back to the Thurman group n/k/a DoerenMayhew

This is a great home-town bank. They are very friendly and do a lot for the community. We need more…read morebanks that really understand their customers needs!

Bought a repossessed truck from them and they shared my personal information and purchase price…read morewith the person the truck was repossessed from. I called the person that shared my private info, he said I wasn't a customer and did not have any rights to privacy, even though I have a customer receipt with a account number. Now I'm out $1,178. Oh and I have a recording of him saying he meet with and talk about the repossessed truck with the former owned that defaulted on the lien.