I have waited about a week before writing this so I had time to cool down sort of speak and allow…read moremy better judgement to write this review. The first time I was there with my Dog everything was fine, the facility was clean, people were nice and informed me well and the price was as they had said. The second time I was there and dropped my dog off for teeth cleaning, I had already gotten a price and was told what they would do etc. So when I went back to pick my dog up it was chaos in there, dog doo doo on the floor along with blood on the floor etc. I went to pay and all of a sudden it was 50.00 more than quoted to me. They brought my dog to the inside door and she could not walk. I ask what was going on and I could hear young kids in the back laughing and doing what kids do. She was wet and could not walk and I began to get really upset, so I am 70yrs old and my dog is a big as I am and I picked her up and carried her to the truck. Got her home and called another Vet. they told me she should not be this way and I should call them and ask how much drugs she was given and for how long. I did so and they could not answer me and came up with a BS story. Based on what she did tell me my dog had been under all day and only was taken off drugs when I got there. That is not what I was told when the vet called me to tell me everything went well. Then to only see and find out that only the outside of her teeth were cleaned. The inside had not even touched. The bottom line is, this place can be Doctor Jekyll and Mr. Hyde. I personally will not take my dog there again or return for any reason! Note: I grew up on a farm so I know a few things and of course have seen a lot of animals being treated for different things. You can trust me when I say, its a damn good thing that I got there when I did and she finally did came around. I took her there about 7:30am and my guess is she was put under right away, then they got busy with something else and just left her. Thank you, MT

PLEASE READ BEFORE CONSIDERING TAKING YOUR DOG TO THIS CLINIC; I recently took my dog into this…read moreplace being advised that it would only cost $37.50 for my dog to be seen however once I was in the vets office my dog needed to have blood work done, without hesitation I said yes. Once my dogs labwork was finished the vet came back in advising me that she could not find the reason for his sickness. She then proceeded to tell me that if I see any other issues within the next few days to come back in as she was going to give him some Medicine. Everything up to this point had been fine. Once I went to pay for this trip; thinking it would only be the $37.50 I had been told, the receptionist then proceeds to tell me my bill was going to be $257, at which I protested. In past experience this was my favorite vet to take my dog too because their pricing was always great, but after today I will never be returning here with my pets. This vet will not inform you; their customers, the prices of things before doing them. The receptionist even told me that I should of asked an estimate while I was speaking to the vet.... you'd think vets would have the best interest for their customers and pets yet here I am not knowing what is even wrong with my dog, and having a $257 bill to show for it!

My 5 month old Beagle, Cooper, had Parvo and Pet Urgent Care of Montgomery worked with me to get…read morehim well on a Sunday morning. I'm retired and on a fixed income and everyone from the lady at the front desk to the doctor were so kind to me and Cooper. They treated him in the office and sent us home with several different medications that worked like a charm. He's back to running around and getting into everything. They are open on Saturday and Sunday and the office visit fee wasn't higher because we were there on a Sunday.

Drs Kim and Graydon have cared for our Abyssinian cats for several years. They are skilled,…read moreknowledgeable, kind and concerned practitioners. They explain their findings and treatment plans thoroughly and follow up as needed. The support staff members are courteous, thorough, and ready to help. It is reassuring to have our beloved pets in the care of those in this practice.

I'm making this post on the behalf of my sister. If your pets has Taylor Crossing as their…read moreestablished vet, I would reconsider. I have had 2 incidents with them and they're not good ones. Back in July, 2 of my dogs were boarded for about 6 days. When I picked them up, I had noticed there was blood on the floor in the lobby, but didn't think anything of it. We went back home and when I was unloading the dogs in the car, I saw that there was blood all over one of the floor mats. After further inspection, it was one of my dogs. They had clipped the quick and was bleeding while still in the facility. He had a rash that was really bad, had hives, lost the hair behind his ears, and had a double ear infection. I was not told any of this when I picked him up, but you can physically see it. He's never been back. On Monday, my sisters cat was showing some pretty disturbing signs. She wasn't eating, drinking, using the bathroom, balance issues, or had any energy. She was just stiff. She was set to have an appt with them on Friday, just to get shots but I called to see if they could see her then. We went there and they checked out her out. They said it was an upper respiratory infection. They gave her some injections, did some bloodwork, and gave her some medicine. Throughout yesterday, she wasn't getting better, but she wasn't declining. Around 10pm last night, she took a turn for the worst and was rushed to VCA's ER. We then found out that it wasn't an upper respiratory infection, it was something neurological and her eyes were twitching. They kept her overnight to see if they could turn it around. 5 AM this morning, we got a call that she did not make it due to organ failure. The bloodwork showed that. Her liver and kidneys shut down. It was probably something she ingested, but it is unknown on what. I gave them a pass for my boy and took him to somewhere else, but I wasn't expecting them to drop the ball on something like this. My sister's cat was failed terribly. They told us over the phone that they ASSUMED it was an upper respiratory infection because she had one in the past while she was at the humane shelter before she was adopted by my sister. So basically, forget trying to find other causes and just give her all these treatments that cost almost $400 that did nothing. We brought her to the VCA ER and it took them no time to figure out what was going on. It was never an upper respiratory infection. Do better.

Took my schnauzer in today to be spayed. Best vet facility I have ever been to in Montgomery. The…read moreemployees were all very kind and all interactive with my dog. The front desk area was organized and they were ready for patients the moment they unlocked the doors. They brought me back into an exam room and the vet tech who came to speak with me was so kind and professional. Communication was great. The facility is beautiful and the layout / color scheme is very welcoming which is a wonderful and thoughtful touch... didn't feel like a white washed hospital. Blown away by the amazing service received here today.

They probably saved my dogs life. We came in last week after she ate a ton of people food including…read morea few things toxic to dogs. They took good care of us and it didn't cost an arm and leg. I'm grateful they are kind, professional, and 24 hour!

Horrible place!!! Took kittens for suspected poisoning due…read moreto exposure to dried sweetgrass. They forced me to call poison control upon arrival,which cost me $90, they did nothing with the kittens past taking vitals and weight and trying to talk me into 2000 in tests after the poison control rep told me she didn't think they were in any real danger. I declined and took kittens home but this vet charged me 380 for walking in the door. Would recommend you look somewhere else before going to this place.

My 5-year old cat Murray became very ill and Dr Graydon referred me to Carriage Hills where, after…read moremonths of testing and evaluation (including, at my request, a totally worthless appointment at Auburn), the fantastic Dr Van Hooser was able to diagnose and determine successful treatment. Dr Graydon spent hours on the phone with me and with Dr Van Hooser, following everything about Murray's treatment. She cared about him and took the time to comfort me and be by my side through all those terrible months. She has cared for my two cats since they were 10-days old. They are my world and I am so grateful to have her.

I have had the most incredible experience with veterinary care here at VCA Eastmont. I have two…read morecats that are very difficult at the vet, but this team cared for them better than any vet team has before and EXCEEDED expectations. Their attention to detail, compassion, and professionalism is unmatched in the river region. Thank you Dr. Graydon and team!

They are very kind, funny very helpful they know what they are doing and they can fix your animal…read morethe right way

If you have farm animals, this vet may be ok for you. If your pets are part of your family, find…read moresomewhere else. When we started with this vet, we had 3 of the sweetest most loving dogs God ever put on earth. One passed from cancer 12/30/2020. We had her cremated and got a beautiful bag with her ashes, a paw print and lock of hair. She went in the urn with our previous 2 babies. Our sweet Duchess passed with cancer on 6/5/2021 and again we had her cremated and got a beautiful bag with her ashes, a paw print and lock of hair. I took Duchess' ashes and set her in the closet to wait for her brother so they could be put in the urn with the other babies together (they had never been apart since birth). That same month, Duchess' brother, Duke, was diagnosed with kidney failure and we were told he would not make it very long, however there is no way to predict a time frame. I took great care of Duke. I made sure he only ate the proper foods, had plenty of water using syringes up to 10 or 12 times a day to keep his kidneys flushed. We had to take him to the vet several time and each time it was over $350. Duke started to succumb to the kidney disease and on 1/13/2023 we made the decision to peacefully end his life. The doctor administers the drug and within seconds, he sweet little heart stopped, and he was at peace. My heart was shattered into infinite pieces, and we were left alone to say our goodbyes. Shortly after everyone left the room, Duke's right leg went straight up in the air and then slowly came back down to gently rest on top of his other leg. Several of the assistants and Duke's groomer came to see if we were alright and asked if we were going to get another dog. We told them that at our age we had decided not to get another as saying goodbye we just too traumatic and emotionally draining. We asked, and paid, for Duke to be cremated in the same fashion as his sister. After nearly a month of continued calling and checking, we were told they had not had Duke cremated, but rather "Disposed" of his body. When I learned of this news, I collapsed to the floor in agony. It has now been 2 months and I am still unable to process what "disposed" of the body even means; I only picture him being discarded in a dumpster like ordinary trash. I was grieving his death; however, I will never have closure to the wonderful 15+ years my sweet baby gave me. I will never be able to process what they did to him. I am unable to be around dogs now. I won't go visit my friends who have dogs as it is too painful. I don't know if that will ever change, I don't know if I will ever heal or if I will ever be the same. I am unable to take Duchess and put her in her final resting place because she should have her brother with her. Once these people found out we were not going to get another dog, and that we would not be spending any more money with them, they simply discarded us as human beings with feelings and then simply "disposed" of my sweet precious Duke as though he was a piece of trash. If your pet is a loved family member, find a better place for their care.

I visited Goodwin Pet Resort at Pike Road for the first time on Tuesday May 28th, my dog Max had…read moredeveloped a cough and I called to see if I could get an appointment, the receptionist was very warm and friendly and schedule an appointment that day. Because they weren't sure if my dog had something contagious they examined Max at my car, which I thought was awesome. Dr. Kallam and her assistant (I'm sorry I didn't get her name) were so very kind, caring, and thorough. They were very gentle and sweet with my fur baby and that meant a lot to me. Thank you to the staff and Dr. Kallam for scheduling the appointment so quickly and for being so kind and caring.

We have boarded our dog here several times. At first it seemed all went well. Something has…read morechanged. When we picked up our dog, her bed had been urinated on. This had not happened before. We talked with the kennel manager because we were concerned she was not being taken out in a timely manner. Awhile later, this same situation occurred again. We were told they were treating her properly and this could happen. We had to unexpectedly board her 2 days this week and when we picked her up this morning, her bed was given to us wrapped in trash bags and we were told we needed to wash it that she had urinated on it. When we got home and unwrapped the bed, not only was it wreaking of urine, there was poop all over it and it was way past needing a wash. It appeared our dog had laid in this. Also, we took her food and there was food remaining in her bag so we're not sure if she was being fed properly. We got a new bed and will not be going back. We feel that our dog was neglected at this facility.