Agyness is a phenomenal stylist. Great communication throughout the process. The end result is…read moreperfect. Couldn't be happier!!!

I never leave Twin Image disappointed. Terry is the best. I've been going here for a few years now…read morefor balayage. I always get compliments on my hair and always highly recommend them. They are located in the beaches and have two locations. I go to the beaches location. Booking is super easy with their online booking system. They have many protocols in place for covid. They check your temperature, ask you to sanitize your hands when you enter, only allow people with appointments inside, have barriers between stations, wear masks, etc. Terry does an amazing job with hair colour. He blends the colours so nicely and gets the colour I show him. He also makes sure to do it so it's low maintenance and grows out nicely. I personally only go once or twice a year for colour and it holds up very well. I love that they keep notes on your file of what they did to get that colour, so they can refer to it when you come back. The salon is kept very clean and all the other staff are friendly as well. Their prices are also very fair for Toronto. Do yourself a favour and let Terry bless your hair!!

Faiza listens to what hair style you want and explains that it will be a few months of hair growth…read morebefore style is accomplished. She is very personable and would definitely recommend her as I am always pleased with the cut.

Horrible service and very rude receptionist. I called to schedule an hair cut and highlights…read moreappointment and the receptionist didn't take my appointment because she said I don't sound so sure and their time will be wasted. She spoke in a very disrespected and dismissive way.

I go to the lady Vanessa who works there. She always makes me feel like a brand new woman after my…read morehairs. Great conversation and always friendly.

As a spur of the moment decision I decided to get my hair cut. My hair hasn't been cut by a…read moreprofessional in so long. I was very hesitant at first, I walk in and the place is well kept, clean not a speck of dust. I was greeted first by the hairdresser that had a client. Then the other one that was behind the desk. The one behind the desk was my stylist. She was great. I wish I remembered her name. I went with a straight cut, with bangs. Layers gave me too many problems. And bangs well looking at my forehead or so long every time it was up, which was all the time. Made me want bangs. Glad I did it. The stylist was awesome. Very calming. I believe I had eight inches taken off. In other words I love my hair cut!

Great Salon. Terry is the best. She is an expert in cut, color, styling, and her salon is modern…read moreand always clean. Her staff is friendly and courteous. Terry is the ultimate professional. If you are looking for a hair stylist who takes pride in her work and cares about her customers, then highly recommend Terry-Alex Salon.

This was the WORST hair salon ever!! I would highly not recommend anyone going here. The staff are…read morefake, and I overheard them gossiping and laughing at many of their customers when the customers walked away.  They poked fun of the customer's weight, their appearance, their race, and other things, thinking that the customers couldn't hear them. The worst part was that the customers they made fun of are their most loyal ones, aka the ones who help Terry-Alix pay the salon's bills.  Terry-Alix is a horrible hair stylist who actually has a reputation of 'stealing' hairdressers away from other hardworking salon owners. I'd heard about her before but thought I'd give this place a shot because it looked nice. Well, that's the only thing nice about it.  The hairdressers may seem nice to your face, but the entire establishment talks trash about everyone who walks through the door and are incredibly offensive. They will try to milk every dime out of you when they can. I cannot believe this place is still open.  Their haircuts are not mediocre for what you're paying, and Terry herself is rude and unaccommodating.  She doesn't seem to treat her staff girls very well, either.  The morale of this place is just bad.  Don't be fooled by the smiles of this salon, because you can bet they'll say things about you the moment you walk out the door. Skip this salon and go for other salons in the area which are better priced, humble, and will appreciate your service and give your hair the treatment it deserves. Sorry, Terry, but no thanks. I am disgusted you treat your customers and staff that way and will never be back.

I had COVID hair and needed a professional to do it right and get me ready for the business world…read moreand university. All the staff were personable and enthusiastic and Anthony did an amazing job with my hair. This is definitely my go-to spot from now on, I don't trust any other place.

Agnes was amazing this is a beautiful salon and busy. She listened to everything I wanted and I…read moreleft a lot up to her. She did a fabulous job I will definitely be back!!!

Laurel and Caroline are a great team, very friendly and chatty. They know the right questions to…read moreask for the look you want! They transformed my basic brown hair into a dynamic grown-up do. The salon itself is nice on the inside with some cute decor and seating. They have a client base and are generally only take referrals as far as I understand. Make an appointment well in advance if you want to get in! Thanks for all your help!

Unfortunately I am extremely disappointed in my hair cut. I had a senior stylist and she hardly…read moretook any time to get to know my routine or anything about my hair. I showed her multiple photographs from different angles and said I wanted it to be grazing my shoulders and longer in the front. I got the complete opposite. Not only is it shorter in the front face pieces it's also an inch shorter overall than what I wanted. One side has way more layers than the other because she decided to make up the most crooked part when she was cutting and now it's completely uneven all over. The only reason I am giving more than one star is because the salon itself was nice and it was a pleasant atmosphere. However, the mirrors were angled towards the ceiling and I couldn't even see myself in it so I was getting my hair cut without being able to even see what she was doing. I went home from my hair cut and cried for an hour while trying to style it to my liking with no avail. I can't even look at myself in the mirror because I hate my hair so much.

I had an amazing experience at her new location. I was impressed with how I was greeted at the…read moredoor to a professional haircut by Juliana. She is sincere and cared for all my needs. I would definitely recommend it to anyone who deserves to be treated with something special!

I had a blonde balayage (level 8) that I they recommended I get toned for a refresh. But instead,…read moreit was darkened to a brassy, irreversible medium brown. The result is so overly warm, it looks dark orange. I was told it would just be a toner and would wash out, but that hasn't happened. Instead of a refreshed balayage, my hair now looks completely different--darker, dull, and way overly brassy. This is not what I asked for, and it has ruined the dimensional color I had. I look sickly with this orange hair and the only option I have is either to bleach my hair again and damage it or darken it to a dark brown with no dimension. Either way I'll be waiting months to a year to start over and get the look I've been working towards. With this, they are not apologetic and don't take accountability. Don't go here!!

Have been a couple of times now. The first time my hair was cut by Kyle. Great haircut but he…read morewasn't available the next time I needed a cut. Was going away and needed a cut before leaving. Shiva was available so was able to get my hair cut by her. Great cut. Loved it. Super easy to maintain.