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    Windermere Real Estate

    3.7 (3 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Windermere Real Estate

    Buyer's agent

    Listing agent

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    John L Scott Real Estate Office

    John L Scott Real Estate Office

    (3 reviews)

    Theresa is a wonderful person and realtor! She's very knowledgeable in this field and I always got…read morea quick response from her. She went above and beyond any realtor I've known! She was a huge help in advising me what all I had to do to get my house on the market and at the same time showing me different properties! I've been recommending her to friends and family ever since!

    BE CAREFUL BEFORE SIGNING! NOT A GOOD BRANCH. The owner…read more(Thorn) of John L Scott Ocean Shore's reply to our review and his accusations against us (his previous client) is offensive, made up and in his words "thoroughly nutty". Bottom line is that we asked to be let out of the contract two days after signing due to the unprofessional conduct of his agents. We attempted to resolve numerous times with Thorn but he would only let us out on the condition his agents (the ones we are trying to run away from) get paid if we sell our home. He continuously threatens my wife and I with his legal team and threatened posting outrageous stories about us (which he followed through with) to have us remove this negative review. We have no other motives and would not post a negative review if he resolved our issue like he insists he did. The truth: Thorn "unconditionally" let us out of the contract on the CONDITION his agents get paid for their disservice when we sell our house. We have no reason to leave a negative review otherwise. Thorn continuously threatens my wife and I with a lawsuit to have us remove our review using his John L. Scott attorneys stressing it will be very costly for us to defend. We are sharing our review and hope the Ocean Shores community sees how John L. Scott treated us as unsatisfied customers. If you ever have a problem with one of the John L. Scott agents, you will have to deal with the owner, Thorn Ward since he is the bottom line. Our Original Review: I wish we never found John L Scott in Ocean Shores to list our home. Be careful before signing! We've sold and bought many houses with different agencies but John L Scott is protective of their agents (regardless of unprofessional conduct) and can care less about the client. We signed the listing on Friday, found out their agents were not upfront during the signing / unprofessional throughout and requested to be released from the contract the following Monday (2 days after signing, not even on market, no MLS number). Thorn Ward is the John L Scott branch owner and would not unconditionally release us from the contract two days after signing. After the terrible experience, we tried to go back to an agent we trust but John L. Scott Ocean Shores refused to sign our cancellation paperwork until our new agent (who we have done business with several times in the past) agrees to pay a large referral fee to the John L. Scott agents who did us a disservice. DETAILS: Penny Pinching Services / Unethical Behavior 1.) told us minimum length of contract 6 months, asked to sign for minimum/less time but said not available 2.) No digital e-sign as requested/ all hand paperwork/ no choice 3.) agent takes unprofessional listing pictures herself for our 850k house, also drone operator complained agent trying to lowball his costs 4.) unprofessional throughout falsely saying they helped us prepare things for listing the house so they should get full commission when we tried to get out due to the poor service (all they did was briefly come over to take pics using what appeared in her hand as a cell phone, and only had the listing for two days when we tried to get out) We now have a choice of not selling our house until the contract expires in 6 months or our trusted new agent to pay John L. Scott Ocean Shores (and terrible agents) a LARGE referral fee for the two days their agents wasted with us, basically like holding us and our agent hostage in order to release us from the contract to sell our home.

    Donna Jones - John L Scott Real Estate

    Donna Jones - John L Scott Real Estate

    (4 reviews)

    Donna was great to work with. We started communicating with her long distance to help us find an…read moreRV lot. My hubby drove out to tour some lots we had selected and Donna was there ready and willing to give him the tour. Donna is funny, easy to work with and has a great personality. She helped us through to closing. We just received the keys to the lot. We can't wait to start our summer camping in our own spot this summer. Thank you, Donna

    We recently purchased a house in Ocean Shores and had an excellent experience working with Donna…read moreJones as our realtor. Even though we had a lot of questions, Donna was easy to contact, always responded promptly, and provided us with a wealth of information about the local real estate market and community. She listened to us carefully and clearly understood our interests and values. When Donna took us on viewings of the properties that most interested us, she was able to assist us in evaluating how well or poorly each might meet our needs. She was honest and candid regarding the features and liabilities of the properties we were considering. When we were ready to put in an offer, Donna was very efficient with the paperwork and dealing with the sellers and their agent. Then, as the process moved toward closing, she worked in coordination with our lender, the title company, and others to bring the details to a successful conclusion. Donna Jones is an excellent real estate agent, combining professionalism with a personable and cheerful approach. We recommend her highly! --Mike and Fran McNett

    Windermere Real Estate - realestatesvcs - Updated June 2026

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