This is an incredible product and company! We recently had 8…read moretriple-pane windows installed. Darwin did a fantastic job on the installation and made sure everything was working properly. Nathan, the owner also followed up with us. These people are so honest and trustworthy and offer a great product at a reasonable cost. I highly recommend them!

My Journey with McCloud Windows has been amazing, way above my expectations. It started in March…read morewith a phone conversation with Joe. I had sent an online message through their website outlining what I was looking for. I had been through several visits from other companies. I had gotten a whole lot of gimmicks, smoke and mirror special offers, and high pressure 'sign today' sales. I was over it. I asked McCloud if they could give me an honest quote on just the four windows that needed replaced the most. Joe responded and asked a few questions. I sent him pictures and dimensions of what I needed. There were no issues providing a quote and committing to only four windows, when everyone else had 6-7 window minimum. In addition to the minimums, the prices were more with less windows at the other places (discounts for doing all 17). McCloud had the same price for me, no matter how many I ordered. There were also no confusing buy 2 get 2 hard to understand offers. Just upfront competitive pricing. Joe was fantastic on the phone and provided great information and was able to help answer questions based on his past experience. I agreed to have Joe come out and take a look at the windows. We talked through all our options, discussed various ways we could order/replace (Four windows, just the front windows, just the second floor, etc.). All my questions and scenarios were talked through, with zero pressure. He was there discussing and putting up with my questions so long his wife called to check on him! After talking with Joe, researching the company, and understanding the quality and price, we actually decided to move forward with replacing almost all of our windows. The only one we did not replace was a half round. I decided to pass on this one for now because Joe took the time to explain to me that because of its shape it is a bit more expensive. Based on the price, and other factors, I was able to put that one off and will have McCloud replace that in a few years. This was possible because they are willing to do just one window. No one else that I had in for an estimate would have done that. This week our windows were installed. We had the best installation crew in Brad and Brad. My wife said, of all of the contractors/workers that have been in our house, none have been as respectful and courteous as these two. They were professional from the beginning. They explained everything and took great pride in what they were doing. The install looks fantastic. The caulking is nearly immaculate. There was no mess to clean, the drywall needed to be trimmed and there is not a spec of dust to be found. The guys were super efficient and we could not have asked for a better experience. Today Joe came by and completed a final walkthrough to make sure everything went as expected. In addition to making sure we were satisfied, he walked through the lifetime warranty and all other post install details. We could not be more pleased with this process from start to finish! I would recommend McCloud to anyone looking for quality windows at a great price. We did have one issue, the bathroom window was supposed to be opaque, but showed up clear. Things happen. We discussed it with Joe on our walkthrough today and I am sure we will see the correct window soon.

It's great place to have any outside work you need done very knowledgeable! ILL GIVE to em when…read moreit's time for work to be done.I'll be calling them back!!They knew what they were talking about!

THEY WILL SELL YOUR INFORMATION!! Solicited at our door despite our signs. Agreed to let them come…read morefor a free estimate and took our info/booked a date. They said they'd call a day before to confirm. No call. Never showed up for the appointment. They most definitely SOLD OUR INFORMATION. We have received endless calls, texts and emails from all kinds of home repair spam ever since. DO NOT FALL FOR IT.

I hired Apco for deck and patio. It took them over a year to complete the project and even at the…read morecompletion of the project and my vocalization of my unhappiness with the patio, they were willing to reimburse me $300. Despite the patio not being treated before winter, then when they did come out it was a terrible finish and another company corrected. The patio is not level in a couple areas and the custom stamp and cuts they made in the patio were not lifted up causing a bubble like look. Also, while completing the project, I called in numerous times to complain, I would have people come out at the end, but after several services calls and nothing accomplished, I finally stopped fighting and said I would leave a review. So there's my reviewMy patio was never finished properly and it makes me very sad as I spent $53,000 so be very careful when hiring the correct pick for your outdoor patio.

Buyer beware. If I could give zero stars that would be more appropriate. They are a horrible,…read moreterrible company filled with people who don't know what they are doing and don't seem to care. They have been given there trys to do a gutter system correctly on my home and I finally turned to another company to get it done properly even though the repair was still under warranty. That's how much I do not trust them. Then they showed up at my neighbor's today and without permission used my driveway as a dumping ground for debris. They took the debris away but left a dirty filthy mess and lots of rusty nails for me to contend with. The guy I tried to talk to on the job site was belligerent and would not stop using my property when asked to do so. I probably had every right to call authorities. I will report them to the appropriate consumer watch dog agency. DO NOT USE THIS COMPANY.

Do your research and read the "warranty". I've had to have multiple windows repaired and my newest…read moreone has caused water damage on my ceiling. I have one that won't stay open and I've already had service done on a few for gaps. I will now be paying $150 for someone to fix a window that wasn't installed correctly to begin with and a window I can't open.

Called an ad I saw in tv. Operator talked me into an immediate next day meeting with someone for a…read morefree dinner gift card... I agreed. Next day after three hours sales presentation at our house, advertising by two get two free. The price per window was over $6,000 dollars and I need eight windows done. That seems out ridiculous.. even at only paying for 4 that's like Damm..... Do not call them.... Is a complete scam...

I found Columbus Windows and Siding after researching companies that could provide roofing and…read moresiding assessments for a leak issue I had in January. I would only accept highly rated companies with good reviews and an A+ BBB rating which came down to ~4 companies. I had planned on getting a few estimates and going from there. I honestly don't know why I chose to call CWS first, but I did, my call was taken by a wonderful lady whose name I cannot recall but she scheduled me immediately with Jeff. Well, I'll tell you, Jeff was excellent, he gave me honest assessments and helped me figure out what I needed, not what he could sell me. I had several requirements which he listed to and gave me honest, educated advice for all of them. Several weeks later my materials had been delivered, and we set up the date. The crew arrived on time and went straight to work after a brief conversation; I believe the crew chief was Daniel. The crew did an excellent job and listened to all my concerns, I had zero issues with them, they were great and did excellent work. In closing I will say, for the siding work I had done, and I've had siding done twice before, these guys were the best by a mile. All I can say in closing is, make sure you keep these people around, they make your business look really good.

I love Columbus Siding and Windows, I had work done and the process & people were great. They took…read morecare of everything, including walking the dog!!! I highly recommend Doug and his crew.

The Window Man of Ohio did a wonderful job installing the windows and have a really great product…read more I missed one window on the original install and now need to have it replaced. I have left voice mail messages and email message to no avail. No return call to see if he might schedule replacing the one window. I am not sure where the CA address came from. I live in Groveport, Ohio.

Great company to work with, really a great experience from start to finish. Troy installed top…read morequality windows and undercut the competition by half. No BS with this company.

So, two years ago, we had our windows replaced, on the second floor. A year after, only in the…read morewinter, water was seeping underneath the windows, all six. The tech came out and said it was humidity. So this winter, I got a dehumidifier and a hydrometer, and our humidity is consistently at 40 to 45%. For the second floor, that isn't bad. We not only have water seeping through, but the real cold days have ice forming. I believe this is a result of air leaking through. The caulk is already cracking. Not a happy customer at all. Zen hasn't contacted me back yet either. I don't even know if they are still in business which is worrisome. I don't recommend them. If you do go with them, and you are in ohio, good luck. Updated with a youtube video: https://youtu.be/TeX9oNy5BjQ

Zen windows is a great company to work with. Very efficient work and reasonable price for even just…read moreone single window. If I would ever replace any of my windows again, I would definitely come back to them.

We had a very disappointing experience with this company, specifically with the window and door…read moreinstallation. Nearly half of the windows installed are unsatisfactory -- several won't open, some have poor seals, and multiple screens arrived ripped or damaged. The door installation was also done incorrectly. The door does not lock properly, and the doorknob was installed noticeably crooked, which is both frustrating and concerning from a workmanship standpoint. Communication throughout this process has been poor. Despite raising these issues, it has now been over a month and the problems with the windows still have not been properly resolved. We also used this company for siding, and that portion of the project went much better, which makes this experience even more frustrating due to the inconsistency in quality. Unfortunately, based on our experience with the windows and door, we would not choose this company again and wish we had gone with a different provider.

My new house needed some cedar siding boards replaced due to wood bees. I have mixed feelings about…read morethis review. I got their advice on painting vs stain then found the prior owner's paperwork. I told them I wanted to stain the boards. They delivered some boards that were pre-painted and had to replace those so I could stain them. The installers were nice and came on time. However, they didn't have a paint brush to do the touch up work. When I got home, I found they hadn't replaced both sides of the dormer. Once I talked Warren, he found that it had been missed on the work order so they had to bring another board that I had to stain and schedule the 2nd. trip. I kind of had to keep emailing to keep the project moving forward, although I realize it is summer and I was a very small job. I will try them again next spring to have a siding checkup and hope it is easier. All nice people and reasonably priced.