Meeting with the President doesn't even get you effective change here. You do NOT want your loved…read moreone living here. We are currently looking at other places. They have not processed paperwork for three months so my mother only has 200 dollars to her name. Their incompetence is exhausting and inexcusable. We should not have to go over the same paperwork with you every month. It's simple paperwork the former owning company never had issues processing? So I'm not sure why they can't hire better, more educated employees. Three months. That's over 15,000 out of my mom's account and do they care? Not one bit. Frontier is a SHAM and this place continues to go downhill. They are not properly staffed because they cannot retain employees. That should tell you all you need to know. DO NOT PLACE ANYONE AT THIS FACILITY. It's truly horrible.

I've lived here 14 months, during my stay the facility changed hands. It is now owned by Cascadia…read moreSenior Living. Lots of positive change was promised, as of yet we haven't seen an abundance of positive change. I've seen a few promises that have not been brought to fruition. The laundry facilities on our floor have been inoperable for nearly a month and a half. The floor above me is about the same. I understand everyone is flocking to use the few machines on the first floor. With my wheel chair, that's not possible. Laundry staff are absolutely overloaded. Care givers are willing to help, but due to lack of available machines, it has been a horrible situation. Management have been telling residents commercial machines have been ordered. It will be wonderful when they arrive and are installed. At the moment, we are stuck. I purchased more towels and clothing. Also had to buy larger laundry hampers to hold all the soiled clothing until I can wash it all. I had a Very bad experience with vaccinations. Their greeting on the answering machine states they are doing their part in helping to make sure we have access to vaccinations. They WILL NOT provide Covid vaccinations. Actually, after my doctor prescribed a few vaccinations, they made it very clear the nursing staff is not allowed to administer them. Very little contact exists between nursing staff and residents. And now they just informed they will be charging a fee to pay our rent. $50 a month if we do not give them access to our accounts. I have seen errors on my statements in which my account would be horribly withdrawn had they taken what the statement reflected. I am on social security and can't afford $50 a month. So I am forced to give them access to my account. Be wary if looking for a home here.

Senior LinkAge was there "When I needed immediate placement for my mom and I had no idea what to…read moredo next. I was not only given several excellent options, but I was also given the information I needed to make a wise decision for my mom. They found my mom a place within 48 hrs I am thankful that you let us make the choice but I'm equally grateful that you were there to listen to us and guide us through the entire process" wes.

From the owner: We are a locally owned Oregon company offering personalized, evaluations to determine the best…read morecommunity at the right price and location. We help you find a place to call home. Our network includes assited living facilities, memory cares, adult family homes and independent living.We are with you every step of the way to find the best living arrangement for yourself or your family member. Our services are always free!

This place is a scam, and they actually helped me place my husband in an unsafe environment. The…read morerepresentative who "helped" me was out-of-state. She never even met or saw my husband. I was concerned that my husband needed an ICF (intermediate care facility). She assured me that he did not and she pushed me into placing him into a memory care center. Getting him into the facility and getting his room set up cost nearly ten thousand dollars. Within three days, the people at the memory care facility told me that my husband needed a higher level of care and that I needed to move him into an ICF. This was all so hard on him (as he has both MS and dementia). But they could not meet his medical needs. I called A Place for Mom again to ask for help in the next search . . . and my rep told me they couldn't help me search for an ICF because they wouldn't make any money. To get paid, they receive the resident's first month's worth of payment directly from the facility. They can only receive money from Assisted Living, Memory Care, or an Adult Family Home. So, she initially steered me away from his necessary level of care . . . for money. This service is predatory.

Very aggressive sales. High pressure. Terrible organization…read more In my first experience, I visited their location in Eugene, OR. I told them that I was researching a solution for my father and that I needed to meet with my sister before a decision would be made. The salesman told me that if I signed that day, we would qualify for a discount. I told him I could not commit to a decision on that day, but he kept repeating the offer. You must sign up today to get this discount. I finally left after hearing the spiel repeated several more times. Then the telephone calls started. I talked to several people at APFM, and I told them to put me on the don't call list. Then the emails began. I've told them multiple times now to stop calling and emailing me, and to put me on the Do Not Call List, yet they continue. I "HATE A PLACE FOR MOM". These people are creeps, and they don't take no for an answer. It's been over a year, and I'm still getting emails from them. I don't trust them, and I want nothing to do with "A Place for Mom" spoke with several people at APFM and asked them to add me to the do-not-call. Avoid "A Place for Mom"

I am so happy that I was referred to Integrity Senior Living Advisors when I needed to find an…read moreadult care home for my Dad. Theresa and the team provided excellent support and guidance to find a great home match. This was a situation where I found out Thursday that I needed to find another living arrangement by Wednesday. I was able to view multiple homes to find the right fit. Dad is getting the care he needs thanks to Theresa.

Theresa, Natalie, and Josh were miracle workers for our family. My father was in the hospital and…read morehad some complex needs that were impacting placement options. Theresa and her team were compassionate, knowledgeable, action oriented, and strong advocates for my family. Over the course of a week we toured multiple places, exchanged dozens of messages, and found a place for my father to discharge to that was well suited for his needs. Mornings, evenings, weekends- they were available to us. This has been one of the most stressful and overwhelming experiences to navigate as a family, and Integrity Senior Living Advisors guided us with genuine kindness and top notch expertise each step of the way. My family will forever be grateful to them. If you need help navigating placement needs, stop everything and call them.

Updated review: It took a while, 4 months, but we finally got paid in full for our work…read more Thanks to Tina at cedar village!

From the owner: Cedar Village Assisted Living & Memory Care is a senior living community located in Salem, Oregon,…read moreand offers assisted living services and memory care for residents diagnosed with Alzheimer's and other forms of dementia. A member of the Frontier Senior Living network of retirement communities, which consists of more than 100 properties across nearly 20 states, the facility provides residents with a variety of attractive amenities and administers memory care through Frontier's renowned Spark™ Lifestyle Program, a Montessori-inspired approach that seeks to enrich the lives of residents.

I cannot recommend Happy Helpers In Home Care highly enough. They provided 24/7 care for my wife…read moreduring her final five months, and they were truly a God-send. The owner and her team brought a 'can-do' attitude and a sense of joy into our home every day. They managed a complex medical and dietary regime with total professionalism while maintaining my wife's dignity and comfort until the very end. If you need trustworthy, compassionate, and highly skilled care, this is the team to call.

Christine was quick to learn the needs of my parents and thoughtfully did extra things without…read moreasking. For example when they were sick picked up a few items at the store for them. She cared for them like they were family. She was consistently available which was nice, not switching out and sending different caretakers.