I have to say Dr Jack Bertolino has given me so much information about the hormone replacement and…read moreafter getting it I have never felt better I was diagnosed with RA and I have to say my joints and inflammation has gone down after getting this hormone replacement I have never felt better !! I highly recommend it for any women that are going through the change

Before I review, I have to state that I am a neuroscientist with 4 years of surgical experience…read more(although not a clinician). Everything started fine at first, nobody else would remove a small cyst from my eyebrow except this clinician (Dr. Schultz). The consult lasted 1.5 minutes as he looked, said "Yep I can remove that" and set the surgical appointment. Seemed easy enough and he was nice enough too. During the next visit, he and his surgical tech were laughing and bickering about the Goo Goo Dolls, Alexa speakers, and gambling at the casino which seemed odd but fine at the time. That is until he cut NEXT to the (1cm wide) cyst and then couldn't find it on my eyebrow and began to complain about how busy his day was... I had to reassure him that it was there and after 20 minutes of mushing my face down, he cut another incision and found it (surprise). He sutured me up as quickly as he could and then rushed out of the room and on to the next patient, I suspect, without even offering a mirror. Immediately following the procedure, I realized how tight the sutures were and had to remove one to avoid a largely protruding scar. When I asked if there would be any follow up, they responded with "let it heal for 6 months to a year and then come back if you want scar reduction surgery". Within the next few weeks I still couldn't feel parts of my nose and upper forehead, and nearby touch results in sharp referred pain on my face. When I asked him about this, he became upset and showed me a cartoon diagram of facial nerves from Google to say it is impossible. This is where I explain that I understand the nervous system quite well and I don't appreciate my concerns being dismissed as a lie. This destroyed any trust I had left and so I did not follow up to have him attack my face again. Ultimately, I began getting some feeling back but (4 years later) the touch sensitivity has never gone away and I still have a V-shaped scar on my eyebrow. This could likely have been avoided if the clinician paid closer attention to his work and less on the cocktail dress his tech was wearing (it was cheetah print and he made several comments about it during the procedure). Yes, it is many years late to leave this review but this experience has never left me. I am reminded of it every single time I look in the mirror. If this review motivates someone to find a better option for even a simple minor procedure, then it is worth it to me.

Had appointment with PA (of course, can't just see DR) PA…read morecame in room, looked at issue for 20 sec and says let me catch Dr in hall Short time elapsed, loud conversation in hall, ???? Annoyed man comes in room with PA, looks at me 30 sec, neither spoke to me, both leave, PA returns, says Dr says surgery. Ask what that means, Reply "I Don't know" Takes me to do info for Unknown Surgery. Told me insurance co may call. Insurance company does call, says cosmetic, private pay. Call office, say put surgery on hold, till they could give me a cost est. No return calls regarding estimate, made a couple more calls over week or so for estimate, never even received a call back. Believe my calls were sent to Answering Service even during business hours So never received cost estimate on unknown surgery, gave up. Have since received treatment (private pay), from an absolutely terrific Dr with a really great staff

If you're looking for an experienced board certified surgeon that really knows his business, you…read morecan stop. You have found him. Dr Sam Shatkin Jr. His office runs like a well oiled ship. Everyone has their job and does it well. They will answer every question you can throw at them and have a very good explanation to go with it. I would not hesitate to recommend him. He is polite and sensitive to your needs and does not oversell. If I could give him a sixth star, I would.

This review compliments my Google maps review. This is just a reiteration of my belief and faith…read morein Dr. Shatkin and his expertise. I really don't think a patient will find any better dentistry. His staff is just as awesome. Great people seem to think alike. :)

Dr Corrine excellent I get Botox injections. She is fast effective highly recommend her. Staff is…read moreexcellent and friendly.

My overall experience at Bufalo Spine has been great. The customer service at the front desk is…read morefriendly and helpful. Olivia Michaels PA has guided me through the process of getting relief of severe back pain. Always prompt with each appointment and addresses any concerns that I have. The surgery that Dr. Michael Cicchetti did on my spine relieved the severe pain that I had. Thanks to him and the staff for the good results. Vergie O

I had a mammogram and bone density test done today. I highly recommend this facility. I was…read moretaken right away and everything was explained to me before the tests began. I received the results of the mammogram after a few minutes. The staff was so friendly and professional,

Phone scheduling is pretty much a nightmare, you wait at least 20/30 minutes!…read moreNot intelligent schedulers ! I missed half the testing my Dr Faxed to their newest satellite 1111 maplemere. It was urgent matter as well. While inside ( a nice lady who has been there the longest) was able to start working on the other things needed. Authorization. Unfortunately she Had to cancel my scheduled appointment because the auth dept never told my Dr they needed to get Auth!! So of course I waited another week because of lack of competence. Lots of Training is needed there!!

They were wonderful explained everything and extremely quick. They must have the newer mri because…read moreit wasn't loud like the other ones I have had I actually fell asleep

The front counter staff was extremely rude while speaking to me, especially the office manager. She…read moreneeds some training on how to deal with people. The only thing that made up for this place was the technicians. They were pleasant and professional.

This is a place that could do so much better. I don't understand it, they used to do better. But…read moreas usual a blaring tv in the waiting room, which is ridiculous and not any sort of value add to the very full waiting room. The waits are long without any sort of comms along the way. It's become a factory. But the parking is easy and plentiful so I upped them from 2 stars to 3.

The door staff, the woman who checked me in and the young lady who did my PET scan were top notch!…read moreI would like to thank them all! Great experience!