Windsor Homes unethically stole $49,000 from me with their predatory sales contract! Their sales people are manipulative, high pressure, and unethical. They are no different from unethical used car salesmen, except the penalty you pay is much higher! As soon as I started negotiating with them, they claimed they had another customer interested which scared my wife and pressured us into signing the sales contract, and the very next day I told them I had made a mistake in signing the contract. They did not care and they told me that I will lose my $49,000! This is a warning to anyone thinking about buying a home from Windsor Homes: their sales contract is extremely predatory and solely one sided. You have NO rights, after you sign their contract, and the sales team does NOT care about you at all! Their contract has NO option period (there is no way to backout of the contract, the second you sign it) and absolutely no way to back out of the contract (if you have trouble with financing or anything goes wrong) without losing all of your earnest money. I spoke with sales agents, the directors of sales, and a VP of the company, and none of them cared that they were going to take my money, just because I had signed the contract. No work was done by them, other than producing the contract and signing it. They claimed that I caused them to miss out on selling the property to another seller, because I signed their contract. This is baloney, because I notified them 24 hours after signing that I wanted to back out. If they actually had a customer, the second customer would easily have been able to purchase the home. But, obviously they were lying! There was no other customer! I had to hire an attorney to look over the contract, which he said did not conform to the standard Texas real estate commission (TREC) contract, in that they do not allow for an option period (i.e. they do not give you a few days to change your mind, like the standard TREC contract does). He said they created a very unfair contract with zero protections for the buyer. Also, they required 5% earnest money, which is EXTREMELY HIGH. Most sellers require a 1-2% earnest money payment. This money is at serious risk, if anything goes wrong with your sale! They also forced us to have the deal close in 30 days (big mistake). 30 days sounds like a lot of time, but if anything goes wrong with the deal or you have any issues with financing, you will either lose your earnest money, or they demand $500 per day compensation from you! NO JOKE! 30 days is not much time, if you have ANY issues with financing. They know this and require a 30 day close, so that they can steal more money from you, if you have issues! Beware of the following unscrupulous sales people: Kim Dignam, Sales Agent D'Anne Lancaster, VP of Sales and Marketing Brian Kopp, Division President These people are shrewd, lying, uncaring, and vicious con artists! I highly recommend not doing business with Windsor Homes in Texas. If you do have to do business with them, do not put down more than 1-2% earnest money, be very skeptical of their high pressure sales tactics, and get a lawyer to read and modify your sales contract to give you some protections. A home is the most expensive purchase you make. It is foolish to sign a purchase contract for one, without getting legal assistance in reading and understanding the contract. You MUST demand a contract that gives you, the buyer, adequate protection in case things go wrong. Otherwise, Windsor Homes will absolutely keep every cent of your earnest money! The DO NOT CARE about you! read more

This company was the developer for our neighborhood, The homes they built had foundation cracks, but luckily I did not build with them. As the developer they actually created our only common area, that we have to pay to maintain and would provide us access to the City paths, in a location that does not have safe access. In attempting to contact them about this, they refused to communicate other than using the interim HOA management company they hired for the community (Neighborhood Management) to let us know they have no intention of creating a common sense pathway. So, they had both a pathetic design and they hid behind another company when it came time to have fair and reasonable communications. It's sad that they can't do a decent design, but it's pathetic that they won't even communicate with those who have to live in their design. I'll let the local news stations know about it because this is certainly a public interest story. read more

Windsor Homes and their builder promise to get the problem resolve and take care of the damages until they found out the cost to correct the problem so now they have ignored the issue and not take responsibility. Base on BBB this is how they run their business. Ashamed to see builder who claimed they provide quality service would do such a thing. read more

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My wife and I have been extremely pleased with Windsor Homes. We bought our first home in 2016 in Stone Creek in Rockwall. We just contracted our second home in Ridgecrest in Rockwall. These people know what they are doing! The sales staff is very accommodating and professional. The construction guys are great to work with and the quality of the home is excellent. Even though we had a couple of warranty issues, they were always polite and prompt and knocked out any concerns we had. The even took care of some things that weren't even covered under warranty!! We have truly enjoyed everything about our first home and can't wait to move into our second. We would definitely recommend this builder. They will take your dreams and make them a reality. read more