Overall satisfied with Windsor Troy Law, LLP and their services. Their team was very helpful and when I had questions they would attend to my needs. My case manager Pam guided me throughout the way, the intake specialist Esteban was there when I needed clarity and the lien negotiator Pedro worked his magic to get me the money I deserved. Thank you and look forward to my second case and will expect great results. read more

Horrible experience. Very unprofessional. I would not recommend this law firm. My case took a full two years to finally reach the end. Throughout the entire process, I was never given a case number, and I constantly had to go through different people because there wasn't one specific person assigned to my case. Communication was disorganized, and I often felt like no one knew what was going on with my case. To make matters worse, at the end of the lawsuit, they tried to charge me a higher percentage than what we had originally agreed to from the beginning. I felt misled and unsupported throughout the entire process. I expected transparency, professionalism, and clear communication, but unfortunately, I received none of those things. read more

TERRIBLE LAW FIRM. They literally F me over. They took my case in 2024, they sent me to get some bs medical treatment, saw doctors, took MRIs, made me a bill of more than 15k and now they dropped my case because it's not profitable enough, not just that, they did this ONE MONTH BEFORE the statute of limitations expire which means that in one month from now I won't be able to sue the insurance ever again and recover any money and my car even though I have been paying full coverage for years. They didn't even have the touch to call me and explain to me why, they just sent me a text like they were a fuck boy. What am I supposed to do now with the medical bill that they made me acquire?!?!?!? I have been absolutely BETRAYED. Be careful that this doesn't happen to you. Don't sign their contract. read more

Windsor Troy Law LLP - Personal Injury Law Near Me - Los Angeles, California

I am extremely disappointed with my experience at Windsor Troy Law LLP. My son suffered a concussion with a brain bleed and continues to struggle with post concussion syndrome to this day. I trusted this firm to handle our case with the care and diligence it deserved, but instead, I was met with unprofessionalism, poor communication, and, ultimately, abandonment at a critical stage in the legal process. Despite having a conference scheduled for March 27th and working with them since November 2023, I was only informed about my case being reassigned to a new attorney two weeks ago. My previous attorneys left the firm in early January 2025, yet I was not informed of this change until just two weeks ago. When I finally spoke with the new reassigned attorney Mr. Alberto Daniel Ramos for the first time just a few days ago, he was dismissive and provided no real guidance. He told me to either reach out to my prior attorney, who had moved to another law firm in California, or consider representing myself, even offering to assist with paperwork. He claimed this would give me more control over the case but this information was entirely false since I legally cannot represent my son without an attorney. This was beyond frustrating, especially given how long they had been handling my case and my conference being less than two weeks away. To make matters worse, they failed to properly serve defendants on time, and after mishandling this crucial step, they dropped my case less than two weeks before an important conference. After working with them for a year in a half to build this case, their last minute withdrawal left me scrambling to find new legal representation forcing me to juggle the overwhelming task of searching for a new attorney while still caring for my son's recovery. On top of the stress of this case, I've had to continue taking him to countless therapy sessions, medical appointments, and evaluations for his head injury, all while trying to ensure he gets the justice he deserves. No parent should ever be put in this position, especially in a case as serious as this. For a firm that claims to fight for their clients, their lack of commitment and accountability was shocking. Legal representation is an investment, and clients deserve to receive real value, timely communication, competent legal work, and above all, dedication to their case. Instead, I was left feeling abandoned and undervalued at a time when my son's well being should have been the priority. Their actions have been nothing short of unprofessional and negligent. When a child's health and future are at stake, you expect your attorneys to fight for justice, not to abandon you at the last moment. If you are looking for a law firm that will truly advocate for you and your loved ones, I strongly urge you to look elsewhere. Coming from a parent who has been through so much over the past two years, this is beyond upsetting. read more

****DO NOT SIGN UP YOUR CASE WITH THIS FIRM***** Let me begin by saying that I work in the personal injury industry and I have never had a firm be this uncommunicative and uncooperative. I have been talked to as if I don't know what is happening and the condescending attitude is just the beginning. Above all else, my biggest frustration comes from their lack of communication. I have gone months without a response to me reaching out. I do not know the status of my case. I firmly believe they are in no way entitled to the attorneys fees the will end up taking. To this day, I do not have a direct line of communication to my case manager and I have to jump through multiple hoops at a time just to get a basic response that barely answers my actual questions. I swear that if I did not already know the timeline for how a case like mi e words, that I would be beyond lost and overwhelmed. DO NOT LET THEM TAKE YOUR MONEY, GO SOMEWHERE ELSE. IF YOU GET BOBBI LEYVA AS YOUR CASE MANAGER. Ask that she be changed! read more

I had an individual back on to my vehicle hitting me several times while I was waiting at an intersection on a red light. Luckily I got the other party's license plate and was able to make a police report. I called Windsor Troy law firm after I heard about them on the radio and explained to them what had happened and they decided to take my case and represent me. I had an adjuster come to my home and asses the damage on my vehicle. The estimate was around $500 or to take it to a repair shop approved by them which was all I ever wanted. Since the incident, It's been over a year now and I just received a letter from Windsor Troy law firm stating they would no longer represent me in this matter after over a year of stringing me along with so much nonsense every time I would call them to inquire about my case. All I wanted was my car to be repaired and they couldn't even get that for me. If I would have known this was going to happen then I would have just made a deal with the insurance company without having to get legal representation and wasting so much time. I absolutely do not recommend this law firm. I feel deceived. read more

Windsor Troy Law LLP - Letter stating I no longer have representation from Windsor Troy Law firm. - Personal Injury Law Near Me - Los Angeles, California

Dishonest on the phone. Told me I could have a free consultation with an attorney about my traffic violation. When I called in the next day for my consultation they said I couldn't ask questions unless I retained them for $1000. Would not recommend this law firm based on the way they treat clients and the unprofessional attitude of the legal team over the phone! read more

This firm is the absolute best! They have extremely knowledgable attorneys that are looking out for the best interest of their clients. Before officially hiring them they even offered free legal advice and explained my options from the beginning. They were straight forward and honest about everything and I feel so confident putting my case in their capable hands. If you want a law firm that you can count on, Windsor Troy is the firm for you! Give them a call, you won't be sorry you did! Oh and the particular attorney handling my case is Daniel Sharpe, he is extremely smart and detailed!! He provides you with every detail and outcome you may experience or want to know. He is very thorough and I feel very safe knowing that my case is in his hands. UPDATE: We won our case without ever going to trial. The firm was so knowledgeable and persistent that they were able to get this issue resolved in only a couple weeks. We were nervous the case would circle back and end up going to litigation but it did not have to proceed further. The lawyer did however prepare us for anything and told us exactly what to do if it did proceed further. Very grateful for this firm! They are the best lawyers I've ever worked with. read more

Phenomenal experience! Getting into an accident and dealing with the insurance companies is no easy task. Alon and his team helped me with my personal injury/auto accident claim. They provided me with detailed updates every step of the way and made sure my medical treatment was covered. Will definitely be recommending to everyone I know. read more

This place is actually super amazing they had a change a couple months back they added new management and honestly I feel the difference I get great customer service, I feel like they actually value me. They have a pre-litigation supervisor named, Antonio, he's really super helpful that man must never sleep every time I've called he takes a call that's some thing that makes me feel like I'm a priority in my case matters. This law firm Has earn my trust and my business I will make sure that I always send any referrals have any family members or friends directly to Antonio. I'm filled with gratitude for all of his help. read more

I highly recommend their services! Their team is very knowledgeable & trustworthy I'm very glad I got referred to them! Hector helped me with all of my questions with employment law. He provided excellent service & insight. read more

If there's any place I would highly recommend Windsor Troy is THE place. All in all I am very grateful for the hard work my attorneys put in. My case was a bit of a lengthy one which required a handful of patience, attentiveness and consistent work. Alon in particular was phenomenal in the sense of professionalism. He is someone who takes on a case and does everything in his power to make sure it is handled properly, which by all means he is the reason for this review. I personally believe he and his entire firm deserve all the many more substantial reviews that are yet to come. If for any second you are contemplating on contacting Windsor Troy for help, my recommendation is to not think for too long because there is no better place with the same high quality of professionals. Thank you once again to all those who contributed to my case! read more

Shelsye Valencia and Alon Aliav, Esq. assited our family after we had been rear ended by a semi truck. They obtained a huge settlement for our case. We are very grateful to have had Windsor Troy as our legal representatives! Again thank you! read more

I can personally speak and recommend this law firm. I spoke to several places and they did not explained and the rights I had, but here with Windsor Troy they are very promising and I had to drive almost 1 hour to get there, but it was worth it. Hector is an excellent person if I have any questions I call him and if he is indisposed in minutes my call comes back. I recommend Windsor Troy read more

First time needing a possible lawyer for work related issues and they did go ahead and answer my questions over the phone and basically broke everything down for me. If you have any questions regarding work layoffs or termination make sure you contact them! Awesome job. read more

Wow. These guys reply super fast! I called for a free consultation today and they were able to answer most of my questions. It looks like I'll be suing my employer for wrongful termination and these guys seem to know what they are doing. read more