This was my first time trying Wingstop, which I ordered for our department Super Bowl lunch. I ordered via the website, for pickup today. The 40 piece wings set comes with fries, veggie sticks and dips. I tried an assortment of original (bright orange and medium spicy), plain and bbq. I think I could have ordered one more flavor but I ordered boneless (because it was for the office) but if this were for my own consumption I would have ordered with bones. The fries smelled amazing in my car (and my car still smells) and they tasted great too -- still crisp, skin on, garlicky flavor. No one touched the veggie sticks -- they didn't look appealing. This wasn't a bad option for a crowd. I thought it was priced reasonably, good value, most of the wings were eaten. My order was ready to go when I arrived. read more

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I grew up eating Buffalo Joe's in Evanston but became a fan of this chain when they started popping up, due to the greater options (several flavors to choose from, carrots and celery, bleu cheese or ranch dressing) plus their fries are great. Great and seasoned well. Everything is a la carte but you get what you want that way. We always order from this location because my husband swears the food is better than the Evanston location. We like spicy and love the Mango habanero and Cajun wings. read more

Wingstop - Excellent Seasoned Fries - Chicken Wings Near Me - Niles, Illinois

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The food absolutely good you can choose different flavors sauce on your wings great service i recommend anyone to try it its worth to try it

We came here for some wings. My wife ordered the Korean bbq, my son ordered mango habenero, and I ordered the original hot. These orders included drinks and fries, and we ordered 2 x carrots and celery. They got really busy, so we found a table in the back of the restaurant. They were very limited with the types of drinks that were in the fountain drink dispenser, so we didn't have much of a choice. 15 mins later, we were called to the front to get our food. The wings were all very dry. Almost all the sauce was sitting under the wings. The fries were very greasy and not edible. We only received one order of carrots and celery, but when we told the last at the front, she told me she combined both ordered into the same container. The original wings were not the best, and we couldn't even finish them. Overall, this is probably a location I will stay away from in the future. read more

Wingstop - Chicken Wings Near Me - Niles, Illinois

The wings are always coated well and very hot and fresh when delivered. The service is fast always on time. Never ate there always clean inside. read more

Never had wingstop before. This location was friendly. Had mild hot garlic parm and lemon pepper. Giving it 3 stars for 50 percent of what we ate being good and great service. Cons- the chicken seemed over cooked, not much flavor in the mild, zero salt in the garlic parm and didn't taste much garlic. Pros- the hot had great flavor while being hot, the lemon pepper chicken was bursting with flavor, fries were fresh and skin on. They give a lot of fries w the combo. They tasted slightly sweet - as in sugar on them. Both ranch and blue cheese were really great and they give you a large enough container. I think I would go back but try the boneless with different sauces. read more

Wingstop - Mild. Hot. Lemon pepper. Garlic Parm. Lemon Pepper was our favorite. Hot second. - Chicken Wings Near Me - Niles, Illinois

Food was nice and crispy the way I ordered and the fried seasoned the way I requested . Nothing more I can ask for other than the delivery guy to stop going in circles , but that's not in there control. Overall good food. read more

Excellent service at this establishment. Me and my friend had come in to eat our wing combo and had a weird interaction with such boys and a staff member saved us. Without their dedication to their job and kindness, only god knows what could've happened. The environment is safe with the help of their generous staff. read more

Wingstop - 6 piece Small 6 pc Wing Combo - Chicken Wings Near Me - Niles, Illinois

Very bad customer service, this guy was giving attitude. Was just too bad Worst location read more

My family and I love Wingstop with a fierce kind of loyalty. It's hard to figure out something to agree on when we order takeout/delivery, but Wingstop is always a go-to. We only order the classic wings with louisiana rub. I'll get the mild wings once in a while, but I find their buffalo sauce kind of oily and underwhelming. When the wings are good...they're REAL good. In the past, there were a few instances where they cooked them well-done to the point of crispiness where it hurt to eat, but otherwise...no issues. Their fries are some of my favorites when cooked well and seasoned properly. I typically order delivery only now and somehow...when I get them...they're hotter and fresher than when I go to pick them up in person...how?! read more

they always mess up my order 2x. drove 20min to get my order again with the news that I had to eat cold food because they wouldn't give me my food back!!!! tried to be polite and asked the "manager" for a solution he was rude saying that they were busing and couldn't do anything to help! Matt is the name of the brilliant face of the disaster! avoid this place And wings stop just lost a regular family of costumers!!!! read more

I give it a five star because there wings are so good they can do better on there frys I would recommend going there it's also Goode because you can choose the flavor of your wings there is meal that comes with a drink frys and wings that's Goode for one person but you do wait a while for it I Or it's that I'm impatient read more

This was my first time at this wing stop location. I ordered my food at 10:25p and recieved it at 11:23. My The guy at the register saw me sitting for an hour waiting. He said nothing. After I reminded him about my order, that he somehow wrapped in a door dash delivery bag, he got an attitude and asked "do you want a free drink?". I would've much preferred a refund. As I am sure I speak for the gentleman who waited an hour for his meal along side me. I love writing reviews...but would much rather they be good. My return to this location is up the air... read more

Worst customer service ever ! Ordered plain wings because there is no option for sauce on the side. They refused to give me a sauce for the wings without paying extra. They come with sauce.Don't waste your time with this place read more

First time at wing stop. Super easy to order online and it was ready when I got there. The wings were amazing and the ranch was some of the best I have ever had. My only complaint is the place seemed very dirty. read more

When your name is Wingstop, you got one job: Good Wings. Sincerely: WTF? Someone count the street pigeons. Wings so small, got me thinking. read more

Wingstop - Small pigeon-sized drums. - Chicken Wings Near Me - Niles, Illinois

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A tasty and hot meal in 14 minutes! Yes, I'm a fan. Something about getting my food quick and delicious really makes me happy. If I'm hungry and have to wait forever for my food, it makes me cranky. I really enjoyed this location. It's your typical fair. Staff is friendly. They even humored me when I was questioning the sweet tasting fries and admitted that they do add sugar. I never knew! That's the one thing I'll pass on the next time we swing by. I like salt, not sugar on my fries. Yuck! I had the lemon pepper and original hot wings. Just perfect! Lots of seating with plenty of sunlight to keep us from withering. The only thing is that people drive like maniacs in the parking lot, you have to sort of drive around to get to the appropriate drive way to get to the closest parking lot to Wingstop otherwise, just park across the way at Brick House and walk over. It's not far. Then again, the alcohol may distract you from the wings. read more

It's wingstop. Pleasant staff on this weekday evening.

I only tried their wings once. They weren't bad. I prefer a honey bbq but they only have plain bbq. I would maybe try again but get a different sauce. I used to love BWW but they've gotten too over priced and quality declined. I was hoping I'd enjoy Wingstop, but I think I will stick to my favorite Buffalo Joes in Evanston. read more

Best wings in town! We really like Louisiana Rub especially when it cooked extra crispy. Matched with their ranch dressing. They are so good! Would definitely come back to this place. Plus the nice and friendly staff. read more

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Don't come to this wing stop. I came on a Saturday evening and one of the ladies cashier was saying "oh shit," the F word and using profanity with customers in the store. On top of that things did not look clean in the kitchen. Do not come to this place until they get new management and new workers who are professional. read more

Went to order dinner. As a sat in my car finishing up a phone call. I watched them let several people in without masks. I will no longer return to this location since they refuse to do the minimum to keep people safe. read more

Baked beans and cole slaw on menu, but we dont carry it.... Fries salted to a point where if you eat them, expect hospitalization.... Soggy oversauced wings.... Fingertips still orange despite washing them 40 times...fuck this place. Its shit. Pass. read more

Wings and ranch (or blue cheese) are sort of a thing right? I mean...who eats wings without dip? Maybe there are a few people and I certainly am not trying to offend them in any way. Just most people i know eat wings with dip. To me wing places should care, big time, when they don't include the dip. Its not about cost, its about the meal. Its not the same with out dip. I paid, drove and put in time. Then of course had to drive to Walgreens and get some ranch all so i could eat some cold wings. I tried to talk to Wing stop about this and they could not have cared less. Wing Stop just doesn't care about their food or your enjoyment of their food. What is most annoying is how rude the manager was. She could not have sounded more annoyed, far be if for me to ruin HER diner. All in all, this is it for me and Wing Stop. A wing place that does not care about wings. Sad. read more

(updated review) My family had not had chicken wings in years, and based off of my prior recent satisfactory experience from the Niles Wingstop, I praised this restaurant (and I rarely recommend any restaurants). Unfortunately, we received thin, desiccated wings: many drumettes with minimal tough stringy meat, and thin, sad flats as well. I ordered the fries well done because I like crispier (but not burnt) fries, and they managed to send me home with limp soggy greasy fries. I appreciated being embarrassed in front of my family for recommending Wingstop Niles. They said they thought the wings and fries were okay, but their voices dripped with disappointment and I knew this experience likely traumatized them enough to put chicken wings on their menu hiatus for another few years. Thank you Wingstop for making me look like an imbecile. read more

Wingstop used to be amazing a couple years ago. Honestly, I want them to be amazing again. I dont know why things have changed, but they're not for the better. My fiance and I used to get wings a lot...I mean a lot (she was pregnant when we started coming here) We stopped coming for a bit,when she delivered my son, but when we started getting wings again, we noticed the wings were bigger and the price for our food got marked up a lot, but hey! Bigger wings right!? So we didnt mind! However, it was all a lie! After a short while of having bigger wings with an increase in price....they started getting small Tyson wings, MARKED AT THE SAME PRICE! Like wtf? The whole point of wingstop for me was affordable, great tasting wings, conveniently open till 12am, that could kick BWW's ass....and then you guys go and do this? I miss the wingstop I used to know and love :( It's like you guys are forcing people to get boneless wings...if I wanted chicken nuggets, I'd get a 4pc at Wendy's for $1 read more

I tried to set up a pick up order today. Money was taken out of my account but I didn't get a order confirmation. I tried to come in and talk to someone. The manager said that they didn't get the order so there was nothing they can do. Confirmed it was this location I ordered. Not much help and now I'm out $40 read more

I haven't been here in a while and now I remember why... It's 76 degrees outside yet it's uncomfortably hotter inside. You'd think they'd want their customers comfortable while dining in and spending money at their establishment. One would think... I also forgot how they don't provide plates at this location. What dining establishment doesn't offer plates to customers? You're expected to put your wings in the containers that are used for fries. How inconvenient is that?! We spent over $50 on our order and are not even provided any plates to eat on. Also, beware of the lemon pepper wings. They are OVERLY seasoned. WAY TOO SALTY AND SLIGHTLY UNBEARABLE. The fries were also partially burnt. Lastly, we asked to supplement the veggie sticks in which we were also willing to pay the upcharge/difference, but they told us that they could not. We spent over $50 yet you cannot supplement one of our items? I guess it just depends on the location because other locations are willing to accommodate their customers. Little adjustments go a long way. Now I remember why I avoid this location and the reason why I won't return. These things that may seem so unimportant to some may make all the difference to others. I believe in loyalty to restaurants that are willing to go that extra mile for their customers. Unfortunately, this location is not one of them. read more

Wingstop - Tiny container to eat your wings in... - Chicken Wings Near Me - Niles, Illinois

Rude staff! So as you guys might already know, Taj Gibson lives in the area. I have seen him a few times. He is just a man, trying to get some wings. Tell me why there is a line of 4-5 people and the staff is super starstruck, shuts down the operations to stop and photograph with this basketball star. Not to mention, he was also sans wings because of his own stardom. I know I shouldn't rate it all in one incident, well lucky for you, I didn't. I have witnessed the staff before talk about their personal lives and about their baby daddy, and where they are going that evening. Not to mention they forgot the yeast rolls. Maybe a lil less talking and more focus on your customers will do this franchise well. If you can go to another, please do. ZERO PROFESSIONALISM! read more

If you want to get yelled at my their condescending manager, Elise, then yes, please come here. They not only forgot an order of our 50 wings, but she then pretty much called me a liar and refused to give us a refund. Only when I threatened to talk to the owner did she call me back to let us know that she will refund us. I have never ever been treated so rudely at a restaurant before, and I have been to China where restaurant service doesn't even exist. There are dozens of Wingstops around; I would rather drive a little further and pay money to an establishment that deserves my business. Will never be back. read more

Wingstop reminds of durian fruit. Durian is known as the "King of Fruit" for its tasty flesh, but is also known for its overpowering and offensive smell it emits. Some have described it as a sweaty gym sock or rotten onions. The reason I compare Wingstop to durian fruit is the smell they both emit. Whenever I bring Wingstop home, the smell of feet emanates from the bag, Its not overpowering, but it is there, and its not strong enough to keep me away. Now Wingstop is far from being the "King of Wings", but it is good stuff. When I'm in need of a quick wing fix, Wingstop satisfies. I like the boneless and their fries. Online ordering is easy and convenient, the prices are fair, and they are open late. Yay, Wingstop! read more

the best wings in all of the land even possibly better than my beloved hooters. my favorite flavors as of the moment are LOUISIANA RUB and GARLIC PARMESAN. Get those, ya heard?! classic or boneless they are both the bees knees. i agree with some of the previous reviewers that certain staff members can be rude, but hopefully that's something they can improve upon. Them wangs though, oh MAN r they good. And those fries let's not forget the fries y'all, they r sweet and salty my favorite flavor combo in da world. read more

We ordered a 40 pc family pack to go. When we got home we realized that they only gave us 30 wings, since we don't live close by and this is the 2nd time this has happened at that particular location (The 1st time this happened we chocked it up to them having an off night and didn't bother complaining) we called to request a refund on the difference. The cashier informed us that they do not refund any money but we can go back and pick up the 10 wings we explained that we do not live close by and would have to get back on the highway which would not be worth driving all the way back when our food would be cold. She said she was not authorized to credit us and that she would have to call her manager. Since she was a bit rude on the phone we asked her for the manager to call us directly to explain the issue. We received a call back from the cashier informing us that " The manager said that she's not going to call you back just for that" and " My manager said this will be the first and the last time that we will credit money back to you, next time you will have to pick up the wings" When we agreed the cashier made the snarky comment " So you'll drive back for the credit but you won't drive back for the wings?" I'm not sure what this establishment does not understand about professionalism, and service but I have never been spoken to that way. Especially when they fulfilled the order that I paid for incorrectly. Instead of being worried about customer service and apologizing for the inconvenience it caused we were made to feel like they were doing us a favor by crediting us the difference. Would it be acceptable for me to demand a 40pc and only pay for a 30pc? I think not! The cashier telling a customer "I didn't pack the order myself if I did it would be right so I don't know what you want me to do but this is the last time we are giving you a credit back" Is always unacceptable. Because I work at the building down the street and we have ordered from them for work functions I will make sure that we do not go back or that my company does not order from the Touhy location, again. Bravo, wingstop unprofessionalism at its fullest! To save $8.00 you've just lost future business. I'd rather drive a bit further to Evanston and spend my money there. read more

I knew about this place for a long time as I pass it every single time I go to Target on Touhy (everyday.) I went there for the first time this past summer and now...I have Wingstop cravings. Everyday. Ask anyone. Went in here last night around 11pm with the male friend. Kinda empty, as it should be. (Go to bed, peeps.) I think a lot of people tend to do take-out here. I don't know why! Huge TVs, cute airplane-y decor, super awesome staff who talk to you like they've known you for centuries (Elisa, I'm talking to you, lady. Told you we would write a review..hope you're feeling better and thank you for the extra ranch sauce!) Foodwise - Lemon Pepper is where it's at! And I was also recently introduced to the Louisiana Rub flavor. It has a real kick to it. Also a fan of their garlic parmesan (beware! It smells like feet, but it's so delicious!) Also, I recommend getting the traditional wings, not a fan of the boneless. BUT THEIR FRIES. There's sugar in em, right? YUM. Sweet and salty. The only thing to improve is the wing size! I feel like I'll have a huge gigantor piece one second, and the next, I'm finished with a tiny baby wing in one bite. Not cool. Gimme more wings. Don't know what else to say, except that I am now hungry again. MOREMOREMORE. read more

Andrea was great! I love coming to this location they are always so nice and willing to bend over backwards to make sure everything In my order is just the way I want it! Thank you Wingstop! read more

Customer service was fabulous! Got my food fast and easy thanks everything was great and nice will be coming back read more

Wingstop - Chicken Wings Near Me - Niles, Illinois

First time eating at Wing Stop ever! After sampling the sauces we went with the mango habenero & traditional buffalo-10 pieces bone-in. Wings and fries were served hot & fresh not dried out too the bone or soft. Perfectly cooked. Plenty of sauce. The place was immaculate. The bathroom was the cleanest & smelled fresh. I am nine months pregnant so I stay in the bathroom. This is the cleanest restaurant bathroom I have used in a loooong time. The woman behind counter.....man-I can't remember her name....in her down time cleaned windows, the entrance\exit doors and wiped down tables & counter. I will definitely go back if I am in the area. This location is ! Good job guys! read more

Bad and insolent service. Got my order wrong. Defensive and rude when I called for resolution. They do not need my business. Train your staff! read more

No worries about growth hormones in these wings. I was meeting a friend and she suggested trying this place. Neither of us have ever eaten here before. They look to have a decent selection. The place is just large enough to hold a small crowd, which is what gathered at Wingstop after we got our order. Both of us settled on the 6 wing combo...I opting for Lemon Pepper and Hawaiian while my friend opted for Teriyaki and BBQ. The combo came with a side of fries and a regular size drink. I actually wound up getting an extra bonus wing which was good since they're so small. But they were tasty. I preferred the lemon pepper over the Hawaiian. And just in case your wings don't have enough flavor, they offer a few dipping sauces, including ranch and honey mustard. Wait time was about 15 minutes which I guess passed by fast while reviewing this new app called Tinder. Overall it's good for a diversion and will have to see if there's other locations closer to me. read more

I'm a big fan of the Wingstop. Period. They're fast in preparing the food, friendly in customer service and if they make a mistake on your order, they go above and beyond in correcting it by giving you more stuff to compensate for what they goofed up on. The wings are delicious and the flavors are impeccable. I've had real authentic buffalo wings before and I have to say the Wingstop comes in at a close 2nd. Lemon Pepper & Hot are my choice of flavors. I suggest you try them. read more