me and my family ate there yesterday and we are all throwing up and have diarrhea and we all ate the same food

If I could give this a lower rating I would. The food here is decent but the staff makes this 10x worse. Poor attitudes and long wait times is what send this place down the drain. Lack of cleanliness is terrible here as well as there are no hair nets on and uniform are awful. read more

Worst location ever. They NEVER answer the phone and take forever with your food. Just a bunch of kids working here no structure sadly!

It's your basic wing stop nothing fancy . The wings are good. If you don't want to wait you should call or order online. The wings I received were very fresh which I appreciated and when I got there they were dressy. It's in an easily accessible area , and nothing it of the ordinary. When I feel like getting wings I go here other then that it's just your regular ol wingstop. read more

I wish I could give negative stars because one star is too good for this location. Wingstop is a good franchise and has great sauces. This location however is horrible. I've been going here for 8 years now only because it is the only one near me. ! read more

My son and I were craving wings this afternoon and decided to check out Wingstop. It had been awhile since we had been here and I was looking forward to Wings for lunch! The counter person who waited on us was ok. Not overly enthusiastic and a bit timid or quiet for my taste but we got our order in. Now what really annoyed me was how long it took before my order came up. It was at least half an hour and it wasn't even that busy. I think it was 1:30 pm when we walked in. I suspect the young lady who took our order forgot to put the ticket in or messed it up. Anyways I was a bit annoyed. However when the order finally came it was good! The food was good but the service could be much better! read more

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Stayed on hold long enough to drive from my house to the restaurant and place a counter order. When I made the employee aware that I on hold and showed her my phone, I simply got a shoulder shrug. Customer service is no longer a service to the customer. read more

These employees will literally never pick up the phone it doesnt matter when you call what day it is they just will not answer, then you get to the place and everyone in the back just goofing off and chillin when they got a lobby full of pissed off folks waiting on some "fries" this wingstop sucks ass read more

Look at all this grease they left me mind you this is a to go order so it got all over the car the hispanic girl was no help all she does is rush everyone's orders this is the worst location I've ever been to read more

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Well we ordered again from here, this time Cajun seasoned fries, original hot wings and garlic Parmesan wings (which I eat only). The wings were better this time, but the fries were still terribly soft. I was even earlier this time. I wonder if it's normal for their fries to be soft? Prefer crunchy fries with that nice semi-soft center. They tasted good though, so this is ok. Not the best, not the worst. There are several TVs inside for one to watch the game and the place seems well kept so I guess that's something. I was in and out in a minute, so the service was good. I think they serve beer too which helps. Overall just average to me. read more

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I called in an order for 2 sets of 6 piece wings. Usually they are never on time when I pick up my orders. When I got there, I requested hot fries and he (manager) rudely told me no, because I was almost 10 minutes late. I do understand that if that's store policy, but I had never heard that before .. I was delayed longer because workers were fixing the ice machine.. this caused the fries to be even colder. I was very surprised by the manager's response.. I told him being a customer that he should rethink and reconsider, but he said no.. it will be a good while before I revisit this location..I must say that I was really surprised.. I told him that I would pray for him. read more

Food came out cold, tables were dirty. I will not be back this is the second time in a row that this place has let me down . I am done with you read more

The food is good. I can never take that away from here, but this location has a lot of young and irresponsible employees. Every single time I order online, they forget something. I am sick of it. No one picks up when you call and now here I am unhappy once again. They need to do better and have a check list when putting together the online orders. I ordered a family pack. My fries were missing. If you can order elsewhere online please do. These employees rush and do not pay attention to detail. I'm tired of wasting money and getting slighted. read more

Wings were cooked to order. Restaurant and bathrooms were clean. Staff was friendly, welcoming, and attentive.

This is probably the worst Wingstop location I've ever been to. Every single time I order from here, they are at least 10 minutes past the time the order is promised for. No, "We're sorry" etc. Consistency on the quality of the food is always bad. Sometimes it's ok and other times it's bad. Orders are almost always wrong or missing items. Definitely double check your bag before you leave. Just ordered from here tonight and the order was 20 minutes late. Checked the bag and wings were missing. Ordered traditional wings and when they found the order, they were boneless. We didn't want to wait another 30 minutes for them to fix the problem so we just accepted what they gave us. No comp from the manager or acknowledgement of the mistake. Horrible customer service. This will be the last time we order from here. Will tell all friends and family in the area to avoid this store too. read more

16:40 was the time printed on My receipt. I was told my order would be ready in 9 minutes. In reality it took over 38 minutes before I walked out the door. There were flies everywhere inside the restaurant, The red haired girl who took my order was unkempt (she got off at 5), rude and unhelpful. She had her shirt unbuttoned, her hair was messy and sticking out of her hat, AND she TOOK HER HAT OFF IN THE KITCHEN!! I noticed that the employees who were leaving and getting off at 5pm were leaving with food while I was sitting there waiting for a TO GO order I had put in 30 minutes prior. My food was not even started until 5:00 I believe. There were 4 or more people gathered at front register chit-chatting while I was waiting patiently for my order. Meanwhile disgusting dirty tables were sitting with trash on them- nobody bothered to go clean the tables because they were all too busy visiting at the front register. There was more visiting and talking than getting orders out. 3 People who ordered after me got their order before I got mine. THEN the order came out dine in when it was TO GO. I was not the only displeased customer in the restaurant. There was another 2 people there waiting for to-go orders loudly voicing disappointment in why their order wasn't ready yet and all the employees could say was "Oh...we'll get on it now" I told them to go leave a bad review for this location as well! Worst service ever. Disgusting eatery. Wingstop needs to get someone in here to re-train these people to DO THEIR JOB! read more

Usually this place is on point, always happy with the food. The service can be spotty at times. We always order our food online without issue. Today, my order was apparently lost. Fine, I can deal with that but no offer to make up for what is an obvious error on their part turns me off. And I ordered an additional set of wings. The manager just sits his happy butt at the back of the kitchen instead of figuring out how this could have happened. Only posting so the manager can maybe see this and fix the problems. read more

Ordered my order online and arrived at the assigned pickup time. Employees at Counter took 15 minutes to find the order. Very disorganized, idiot employees. When I finally got my order the fries were stone cold and did not have Parmesan seasoning as specified. This place is a disgusting service nightmare and a garbage food heaven. I would not eat there again if it was the only restaurant in Rosenberg. I regularly eat at other restaurants around this location , so sorry I decided to give them a try. The absolute worst wing stop pig sty I have ever been in. **** Don't eat there****** read more

Great service in the front and my food was warm and savory!!!!! I would definitely come back for some more and recommend to my friends and family. Best wings I've had in a while. read more

Great wings, not packed like Buffalo Wild Wings, and again great wings. I ordered 50 wings for only $33. I told them I'd pick it up at 4pm. It wasn't ready till 4:15pm. I was allowed 4 flavors. I chose Hawaiian, Thai, lemon pepper,& garlic Parmesan. All so good!! Cooked perfectly. There are TVs to watch games. Not a big place but it's decent. Bathrooms are clean! read more

I was at least four, maybe five stars (on a takeout scale, of course), until I ate my last boneless wing, or half of it. I'd been cutting them in half to eat them, and the inside of the last half looked weird. I don't know what it looked like, but it wasn't chicken. Having thought it over, I believe I was looking at frozen chicken that had been deep-fried without sufficient thawing. It was cooked, all right, but the texture was, well, almost indescribable, but I'll try. Say you had taken a hard frozen chicken breast and pounded it with a mallet until it was broken into tiny shards. Roll the shards up in breading and deep fry them. I'm telling you, I could scoop the "chicken" out with my fork. Needless to say, I didn't eat that last half. I was sorry I ate the next-to-last half. Up until that point I was quite a happy camper. Online ordering was easy. Order was ready as fast as hubby could drive over. Order was correct and well packed. Bleu cheese dressing delish and had much cheese. Carrot and celery sticks fresh and plentiful. Rolls yummy, as were the cole slaw and potato salad. Wings yummy, until that last one...... Cannot yet report on sanitation rating, as I forgot to remind hubby to look for it. read more

It's unfortunate that I can only give this one star. When I left I planned on 2 stars but I just can't anymore. Today is my absolute last time coming to this wingstop. They can't get an order right to save their life. And that's the nice version. Every single time I place an online order it is wrong. Literally... Every single time. Then let's talk about if your order is ready on time. No no. Never! I place an online order and the time says 7:09... But is it ready at 7:09 you ask? Nope! 7:21. A couple of visits ago I was told the time on the email is irrelevant. Wait what??? The time I'm given as a ready by time is inaccurate??? No words. I just can't anymore. While the manager righted the wrong it meant I had to leave home and go back up there after my order being over 10 minutes late. I am just convinced they are never going to get it right so why bother. It's a shame...I love wingstop. But with 2 other wing places right by them why bother with the constant errors! read more

Wingstop - 7:09 it says...no 7:21 with bones less wings, celery and ranch all missing - Chicken Wings Near Me - Rosenberg, Texas

This is my favorite place in town. Nom nom nom! I come here often, the 10 strip combo is my favorite to share. I'm all about the cajun hot flavor! read more

Lots of issues at this place! From no phones working to incorrect orders. Very disappointed in this place and refuse to order from here again. read more

Very rude and unprofessional. I came to order from out of town at 11:30 pm and online as well as all over the establishment it states they are open until 12:00 am. I asked if we could order and I get told to order online which I cannot do because of the time. I ask if I can quickly order and the next excuse is they have no chicken. I ask how is that possible then I'm told they take 15 minutes to cook and by then they will be closed. All I know is they were rushing to get off work and selfishly refused to take my order. Again, very, very rude & unprofessional. read more

I've used online ordering twice and both times got there 10 minutes after my order was said to be ready. First time they said they were out of strips (I ordered 3) and then they proceeded to offer 4 boneless wings instead. I was so irritated because they didn't call to tell me they were out, and also because I usually eat a strip and my husband will smack on the other 2. So essentially that meant to say I was going to eat 1 boneless wing and he would get 3 wings to make up for his 2 strips- 4 wings do not equate to 3 strips. I also ordered cheese which they did not out in the bag- I had paid for it and it was on there so I had to ask for it, then they gave me a small and I pointed out I ordered the larger size. The whole thing was a joke. I tried to give the benefit of the doubt and went back to this location another time- they said they never received the order and when I pulled up the confirmation they kept saying it wasn't there, when I asked that she just take the order down and enter it she looked at me like I was crazy and asking her to do something she wasn't getting pis for. You would think common sense would be to ask what was ordered or apologize and offer to start it to prevent further delay. What a joke of experiences there. I called the following days to speak to a manager and kept being told I'd get a call back but never did. read more

I love wingstop and my husband loves buffalo Wild Wings. My husband and I might be the only people who wants extra extra crispy wings. When we go we ask for well well well done wings. He took me to buffalo Wild Wings on numerous occasions and they always cook the wings exactly how we like them. But everytime I take him to wingstop they never cook them the way we want. Eventhough I love wingstop I might have to start going to buffalo Wild Wings. read more

Wingstop - I asked for them to cook my wings well, well, well done. And it wasn't. Very disappointed. - Chicken Wings Near Me - Rosenberg, Texas

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I had some special requests when placing my mango wing order. So the cashier then asked The manager about it and he came to me and listened and EXCEEDED my expectations ALLLL the way ! I've been to order wing stops in the past and this one is by far is my favorite! Definitely worth the drive. The service was done in such good timely matter, Food tasted juicy but also crispy at the same time ! Which i truly enjoyed!! Also probably the cleanest wingstop I've seen ! Definitely brought my thoughts of wingstop from a 6 to an ABOVE EXPECTATIONS! I'll be back for sure. read more

one of the worst experiences i've ever had in a restaurant. first off , asia was extremely rude. i asked for boneless wings and she gave the ugliest look and proceeded to just stand there and look at me . i was standing getting a drink and a blonde girl swept the wet broom over my foot instead of asking me to move. when i turned around to look at her she was laughing. then she asked me to move just so she could sweep where i was standing .i work in customer service and any person with respect would have waited for the customer to finish getting there drink. so disappointed, literally ran by a bunch of disrespectful teenagers read more

The cashiers are super helpful and nice!! I love coming here I probably come 2-3 times a month, wings are always fresh and always done the way I ask them. I'm a very picky eater so I'm always happy when they always make my wings well done the way I like them! read more

Good wings every time!! The staff is not very friendly or could care less about the customers, but at least the food is good.

Came into today and the food was awesome fresh wings fresh fries , and very friendly employees do recommend

I usually never write reviews but seriously tho place can never get an order right by far the worse wing place in town

We just came from Wingstop, ordered our fries extra wet and extra crispy, the wings were neither of the two. Then I tried calling to tell them about what was wrong with my order but we can't even get ahold of them. Need to do better. read more

The overall atmosphere is casual, clean, neat and the waiters are professional. I typically order wings. There are other dishes here but I like to stick to what I'm familiar with and what is the general dish at a restaurant. I think the wings are lean and well seasoned/sauced. I would like for the wings to be more juicy/tender, however, one can still enjoy these wings. There are different flavors of wings here. I prefer the mild wings and barbecue wings. read more

Worst food and service ever. Ordered online. Got there picked up my food and was treated rudely. Got home and realized they forgot my 4 brownies. Called the store and was told it was my problem and not theirs. I should have checked the bag before I left. I had two large bags full of food. And I guess I was supposed to spread it all over the counter to verify these idiots do their job properly. Buffalo wilds wings for us from now on. read more

Seems like a pretty busy, but well kept place. The people at the front were nice and friendly, and even went the extra mile. read more

Wingstop - The cleanest table I seen in a long time when it comes to fast food. - Chicken Wings Near Me - Rosenberg, Texas

Frequent this location often as I am a fan of the product. Attempted to order Friday evening after a 2 min hold the person taking the order could not hear me over background noise. Not her fault. Saturday I went in To order in person young lady taking the order was very nice And recited my order with accuracy. Order was ready 20 min later picked up upon arrival at my home I found the order short the rolls. Drive back to the location and explained to cashier the order was short. She approached a man about 3 feet from us and explained that my order was short. He went to cooler and placed rolls in oven. Young lady td me rolls would be ready in two min. Gentleman she approached Once again move to register Never made eye contact or apologized for shortage. I commented to him. I am sorry for your order being short Mr Jackson. He looked at me and sarcastically repeated my words I asked his name and he turned his back to me and answered the phone and received a phone order. We he he turned around He repeated his name was Brandon the manager and walked away. I will now return home and eat my $50.00 worth Of cold food due to have to return to complete my order. People make mistakes but your managers action are indefensible read more

this place couldn't be run any worse if they hired their competition to run it for them. We came in on a Thursday night, the girl at the front taking orders was the only one who halfway spoke English and got our orders all wrong - then, when the wings come out they are half burnt and none of them labeled with the flavors we orders so between 5 people we had to guess who's was who's...then when I ask I am told they don't label them. what a joke... once we figured out which orders went to who, it took even longer to find the chicken in these boneless chicken wings, it was more like sauced up skin chunks and batter, disgusting. if this place makes it more than another 3 months in the community Ill be surprised. read more

Tasty wings, but these stores are franchises that buys their goods from corporate. The corporate chicken is extremely fatty. Plenty of other wing places to choose from without eating mostly fat meal. read more