I live in Edmonton but whilst I was visiting someone in Sherwood Park I decided to stop in at this store. I'm new to the wine making hobby, so being a newbie I wondered around the store looking at all the new things I could buy for my wine making start-up kit. I was approached my the gentleman running the store, (not sure if he was the owner) anyway he went in depth of what I need to start and going on to tell me not to buy the things I had picked up. Now that is customer service and that is why I will be going back there again and again. They're not in it just to sell you an item, they want you to have a great experience and come back and let them know how you got on. This is how stores should be run nowadays. It seems we have forgotten what customer service is all about. Thank you Winning Wines, see you again soon. read more