I went to the store about a month ago to get a shorter phone charging cable to keep my phone…read morecharged all day while driving. The cable set I bought only lasted a month it then fell apart. Its made by Choetech. I went back to the store and the tech people would not exchange it foe a new one. This will be the last time that I will visit this store or talk to the staff. I am very disappointed and will not return.

We needed a few tools for networking so we stopped by Canada Computers. The store is well organized…read morewith no frills in the store design or fancy displays. We were greeted right when we entered and asked if they could help us find anything. The guy that helped us knew exactly which aisles we could find everything. We followed his instructions to find out wires in the silver bags (very accurate!) and we were in and out in about 5 minutes.

XP was on the way out & I got a DELL tower...... installed with Windows 7........back up on a hard…read moredrive............new mouse & keyboard...........amazing price & I am over the moon happy with Nigels.........awesome Service! I am taking two people there today one for Windows 7 & the other for a I-Pad. Honesty & Good Service sells..........a Friend Introduced me to Nigels & now I play it forward.........Good Work! Bravo! A big asset to Burlington............Reynelda

Rude, Terrible, Stay away. I have been going there for a few years but in the past year they have…read morebeen the worst in service and customer care. Nigel is never there. Twice in the past year I paid to get my computer fixed and when I got it home it still didn't work. When trying to discuss the issue and after they got paid, they can't find the time for you or ignore you. When they finally decided to take a second look they say they cant find anything wrong with it. I wonder if they even bothered looking. Look elsewhere.

Absolute gentleman, he's got a funny kid, and he is very fast and flexible. Alao, cheaper than…read morewhere i come from and i wait 3+ hours. He takes 30 at most for me. 10/10

From the owner: We do Hight Quality service repair , Sell, buy phone , Laptops, Computers, Playstation, Xbox , iPad…read more, tablet , MacBook , program devices phone accessaries , cover’s , charger , cable’s , AirPod pro , headphone’s, Remote control ant devices , Fixing back glass’s iphone with lizard’s machines, New we paint any Picture at the Back phone or any cover you have , we have IPTV Channels amazing Quality and Very cheap price

This Apple store offers the worst customer service and retail experience I've ever had. I have…read morerepeatedly gone there because of issues I had with my MacBook Pro, iPads, and phones, and each encounter with an employee was extremely disappointing and quite frankly very rude. As much as I like Apple products, their horrendous customer service is the soul reason why I am purchasing a PC as my next computer. Good luck making an apple support claim here if your issue doesn't fall under their "tests" because they will refuse to even look into the problem.

The manager at this location that I have been dealing with lacks empathy or care and could not give…read morea sh*t about my concern. I called 3 times asking for help with a fraudulent purchase made with my credit card on Apple.com and picked up at this location. Even though the store did not follow procedure to verify that the purchase was made by the credit card holder...he did not guide me or direct me on how they could help. Seriously, he should not be in the position that he is in. He was short and not a problem solver at all.

I have bought a few pc's/laptops and monitors from these folks. Their prices are great and you get…read moreexactly what you bought. This is my go to store for computers/laptops/monitors. They are extremely responsive, and I have never had an issue with anything I have purchased from them! 2 thumbs up!

Honest and very reliable mostly off-lease business notebooks, ultrabooks, some desktops and…read moremonitors. They offer a very up to date list of inventory for sale and - like a trustworthy 2nd owner automobile operation - saves you a lot of the initial up front cost of buying new. When they say certified refurbish they mean they work well with only very minor cosmetic issues... They stand behind their product and will fully support should an anomaly occur. Highly recommend their operation.

Bryan is courteous, knowlegable and up to date. Been going…read morethere for the past 20 years.

Bryan is extremely helpful in assisting me in solving problems and selecting purchases. He clearly…read morearticulates the pros and cons of options without overloading my brain and does his upmost to help me decide on the most appropriate equipment for my needs and my budget. He takes much of the hassle out of purchasing computer equipment.

I bought an apple watch there - i think its called "series 8" (not sure about the series). I…read morebought this 9 months ago. My watch keeps saying "Hello Elizabeth", but my name is not Elizabeth. I think they may have sold me a used apple watch (or is "Elizabeth" the default name that iwatches comes with?).

re: Customer Service May 7…read more I just wanted to share the great Customer Service we received at the Best Buy Burlington location. Our Sales Rep., Tyler, answered all of our questions regarding our Ipad purchases. His patience with us made our purchase and set up a very easy task. Without his assistance, we would have been lost. Tyler needs to be singled out for his care and understanding with two not so young people who do need some extra care. Thank you Tyler john & sandy zsadany

Love this place. I have a hubbie that does computers but when he's not bothered to help, this is my…read morego to place. So friendly and helpful!!!

Always fast, professional service provided, even on walk-in request. Fairly priced and great…read moreowners/staff.

This IT shop was recommended to us by the folks at Cogeco. Cogeco is our cable / Internet provider…read more We have 4 computers in our home. They run on a wireless network. Given we have teens in the house, they were all over the Internet. Sadly, as a result ,our virus software wasn't doing the job. As a result, our computers were filled with viruses etc. and slowing down to a grinding halt. We know ' zip ' about computers and are always in a panic as to where to turn when they slow down or break down. Following up on Cogeco's' suggestion, we called Dependable IT and we were able to have Dependable IT access our computers on-line and clean them all up for a low flat rate. They did an amazing job. Once that was clean up was done, they suggested that we switch virus software to minimize similar problems in he future. Dependable IT services a lot of corporate clients, and they recommended we go with the NOD32 Antivirus software a lot of their corporate clients use - which we did. What a difference - in hindsight, its' been like a night and day improvement. They also do computer repairs. We dropped off 2 of our desktops and they fixed them for a faulty power supply and wireless card for a great prices and a really fast turnaround time. If you've got a computer problem of any kind, before going to big box places to drop off your computer or to have Nerds On Site or Geek Squad come on site. I would definetly go with Dependable IT as a first choice. They have great prices, great on-line and on-site or drop-off support. And - most of all - Dependable IT can be trusted.

The guys at DependableIT were able to clean out my computer and get it running like new when nobody…read moreelse was able to even get in. I had what they call the RCMP virus and I was completely locked out of my computer. Without them helping me I would have lost everything. My PC is working better than new and other places were quoting me more than double what DependableIT charged. For PC repairs they are my number one. I didn't even have to leave my house or have someone come to my place. They were able to fix it remotely, I was totally amazed.

Purchased a refurbished monitored but they changed the screen to lower quality. Screen shows barely…read moreany colour. This is also a higher end monitor

I went in to exchange something for my nephew. He had called earlier and was told the item he…read morewanted would be put aside with my name. Unfortunately the first person I approached was the store manager on Thursday morning. I found her officious, snarky/rude and she tried to make me feel less than intelligent. In no way was her manner helpful, but I got the distinct impression I annoyed her. She couldn't have been less welcoming. Fortunately her staff, that I later dealt with , were pleasant. One of her issues with me was that I had my visa receipt but she needed another receipt as well. It turns out that they had to go in the back to pull up the information they needed.