The man who works here was so kind!!! He answered all my questions and helped get my phone fixed…read morefor a very good price! He treated me kindly and was very quick when repairing it only took him about 20 minutes and it worked perfectly. Most places around here charge a fortune to fix but he gave me a good price. 10/10 recommend going here!!!

Grandson's phone stopped working. They diagnosed the problem and contacted me within 30 minutes…read more The phone was fixed within an hour. They provided fast courteous service. I will use them again.

The service at the Orchard in Carencro was top notch. The tech was able to find the issue and…read moreexplain it perfectly. The only issues I had in the replacement process was calling and dealing with apple. The Orchard went above and beyond. I just wish apple did business the way the Orchard does. The Orchard knows customer service and apple can't figure out what 3 to 5 days actually means. I would recommend The Orchard in Carencro way before trying to get help from apple customer support. The Orchard may service apple but The Orchard far exceed apple's customer service!

From the owner: An Apple Authorized Service Provider is a business approved and selected by Apple to sell, service,…read moreteach, or repair any Apple product. At The Orchard, we use genuine Apple parts so you can know for sure that your iPhone, iPad, or Mac will be repaired just the way Apple would. No appointment necessary. We accept walk-ins anytime during our business hours!

I have a Samsung tablet purchased in 2016. On 10/19/25 the tablet just quit on me. Took it to The…read moreBroken Phone the following day and spoke with Levi. After examining it he felt the face needed to be replaced and wrote up a ticket for a replacement after taxes of just over $ 150.00. After a couple of days got a call and said the tablet was fixed and would only charge me $ 32.00. He did not order a new face but did take the tablet apart and did a hard reset that took care of the problem. I give Levi and The Broken Phone 5 stars. Service was polite and most of all...HONEST. Levi, thanks again.

I took my phone in today to have a screen repaired. I actually was shocked to find that it was only…read morea screen replacement that my phone needed, but it was that one thing that was needed to take my phone from not working at all to working again. The cost is so reasonable. I have taken my cell phones for screen replacements elsewhere at least 5 times in the last 10 years, and it has cost me $200 each time; granted, this is in California, but still, you get my point, Broken Phone's cost was very reasonable. Next, I'll take my computer in, now that I know he repairs those, also.

I love the store and the staff. Great customer service! Wish…read morethey carried more accessories. Like any other store [Walmart] they have more stuff for the iPhone than Samsung series phones. It's crazy how here in this city the only phone service that works us Verizon and AT&T. Oh and if you wanna get a signal in Wyly Tower. . Go with AT&T because Verizon doesn't work. . Just fyi.

Half the time, the staff doesn't know how a product works. Few experts seem to be off when I go in…read more Scheduling appointments with them is way to go. Store is only 1-2 years old. Much bigger than last location.

I went to high school with one of the people who work here, and knowing how hard of a worker she is…read moregives me full confidence that every time I go in I get every bit of info I need and I'm not just struggling to figure it out on my own like other stores I've been to.

Shout out to the Minden, La. AT&T store for service received today. Went in to upgrade my IPhone 7…read moreto a newer model. Service was professional, competent and friendly. Special thanks to Joey for the patience and professionalism, and the tips given on operation and service. I was paired with the ideal model to meet my needs and expectations. With this store and staff right here in Minden, I will no longer be travelling out of parish for my wireless needs. Thanks again gang. I love my new phone and accessories.