12/28/2023: Good evening! My iPhone 14 Pro was crashed on corpus and screen (how come I can upload…read morethe picture-proof??!), and I left my device for 1 week, they gave me a receipt with my own client (reference) number, for example, mine was 1247, and the guys repaired everything --$500, also I asked to buy, and place for screen protectors, so I have paid $40 for the 3 items. Additionally, my iPhone comes with special plan, and it means - I did not buy it neither through "Apple"-online nor through "Amazon", directly in my Brooklyn, thus it's necessary for it to be in perfectly undamaged conditions. I repaired it on December 10th, 2023. Yesterday, on December 27th, I arrived by B6-bus, which stops exactly on their worksite, and I had Samsung Galaxy S2 tablet with me, and they sold/helped to place a new screen protector for this device. I must have waited for less, than a week, and on then - I made order with those guys for ONE screen protector. For everything, I paid $20. CONVENIENT SPOT. GOOD PRICES. QUICK REPAIR. I am happy!!!

SCAM ALERT: Predatory Practices, Bait-and-Switch, and Violations of NYC Consumer Protection Laws!I…read morebrought my working ASUS ROG Maximus Z790 Hero motherboard here for a straightforward, labor-only service: desoldering a damaged LGA 1700 socket and soldering on a brand-new replacement socket that I already purchased and provided. Instead of giving me a flat, honest price for the labor, this shop attempted to aggressively squeeze a non-refundable $75 upfront "diagnostic deposit" out of me.They refused to provide a clear, upfront quote, stating they had to ship my hardware to an external "laboratory" just to tell me the price. This is a classic predatory tactic designed to hold a customer's expensive hardware hostage, leaving them with no choice but to either accept an inflated repair bill or forfeit their $75 for absolutely nothing.Potential customers and the owners of Repairs Bay need to know that these actions directly violate multiple New York City Department of Consumer and Worker Protection (DCWP) regulations regarding deceptive trade practices:NYC Administrative Code § 20-700 (Deceptive Trade Practices): It is completely illegal to mislead consumers regarding the terms, necessity, or final cost of a service. Forcing an arbitrary diagnostic fee for a pre-defined, requested labor job without consent is highly deceptive.Failure to Post and Disclose Prices Upfront (NYC Rules Title 6): Service stores in NYC are legally required to clearly communicate total baseline fees and diagnostics before taking possession of a consumer's property. Demanding hidden "deposits" after a customer walks through the door is a direct violation.Bait-and-Switch & Junk Fees: Demanding a mandatory fee to send hardware away just to get a quote--when the customer explicitly asked for a simple, flat-rate component replacement--violates basic consumer rights regarding authorized work.A reputable repair shop must provide a flat price for a specific requested job and perform it. Any additional diagnostics or charges must be explicitly authorized by the client in writing beforehand. Repairs Bay operates as a predatory middleman that lacks the in-house BGA equipment to handle micro-soldering on-site, forcing hidden fees onto unsuspecting customers.I refused to fall for this scam and took my hardware back. If you value your time, money, and electronics, AVOID THIS PLACE. I will be filing an official complaint with the NYC DCWP and the Better Business Bureau (BBB) to ensure their predatory practices are investigated.

All I can say is this place is real and they fix your phone problems. Went in for a piece of rice…read morestuck in my charging doc and of course I jammed it to the point I couldn't take it out They assessed the issue, ordered the part and BAM day later it was fixed. Apple wanted $495 to fix Must check this place out for your phone repairs

They didn't get off to a great start as the store opened a half hour later while I waited outside…read moreof my car. When the finally opened the individual that replaced the iPhone screens was not there and was told that he comes in the afternoon. They said I could leave the iPhone there and they would repair it, so I did. I came back after 2 o'clock and then they told me they couldn't fix it. What a waste of time‍. The incompetency starts with the ownership down to the guy who plays with the phones and the girl who sits behind the counter doing absolutely nothing. I brought my business elsewhere where they fixEd the screen in less than 22 minutes. Do not allow them to waste your time as you have been given fair warning about this place and I believe they have another location according to the individual sitting behind the counter

My phone cracked and was inoperable! After a mini-crash out, T-Mobile sent me to this shop. Let me…read moretell you, they went above and beyond! I had to call T-Mobile to get their location since I didn't write it down & the service ticket didn't list it - I ended up getting there an hour before closing *smh*. But they didn't turn me away - they were able to fix my phone AND add the protective screen protector (that also has a life time warranty) in less than the hour it usually takes! And they also took their time to explain the different types of screen protectors and phone cases (I ended up buying the screen protector + phone case; the phone repair was covered by my ins w/Assuriant Definitely recommend them! Great hospitality AND great service

This company ROCKS. I placed my order on Sunday December 6th. It arrived Today Wednesday December…read more9th.

I placed an order for hard to find Lysol and got it delivered quickly and was exactly as described…read more Price was fair for the current market. I'd buy again from them.

thieves. they will rob you if you take something there to be fixed they will tell you it's…read moresomething else and over charge you but just tell them to give you the parts they took out and automatically they can't fix your phone anymore they will rob you be careful

Don't get your screen replaced here. Run! I really regret it. The display is all messed up and…read moresuper low quality. ALSO the guy was nice but sketchy bc this is a new phone that was refurbished by apple and he said "oh looks like you have problems with the battery" which I did not... but now I do. Whatever he did, he did something to make my battery drain LIKE CRAZY. No problems before and now it's all messed up. Thanks!! Don't come here!!! Shady af Aaaaaaand on top of everything the sound on my phone is static-y. Seriously, don't make my mistake; they ruined my phone. Went in for a screen repair and left with a bunch of effing problems.

Had my Pleasers, thank you! Also have cute friendly pets at the store. Will be back, thank you!read more

Great customer service! I went here for shoes and outfits last minute. I'm not from the area so the…read moreguy at the Register told me about several clubs I should check out in the area and gave me a 20% off coupon for the next time I'm in town. The only thing missing is an instagram so I can tag them in my outfit pics!