Emanuela is a professional all the way through from our first inquiry to the completion of our trip…read moreeverything was seamless Villa Parmina in Taormina Italy is the villa in which we stayed the property manager gabrielle was amazing as was the villa solo Sicily is the agency that we will use again when booking our next trip to Italy they were outstanding and if there were more than 5 stars we would definitely give them the top rating if you use solosicily you will not be disappointed!

We unfortunately booked a "luxury" villa with this company in Sicily. The villa proofed to be no…read moreluxury at all. Jacuzzi broken, air condition worked only partially, 3 out 4 fitness equipments didnot work, bed of cheapest ikea quality, cleaning service inacceptable and on average only 2 instead of 4 booked and paid hours, window blinds didnot close, generally no luxury at all. Customer Relations didnot fix any of the issues although we reported them frequently and not show up at the villa once. We had prepaid the villa and I demanded a refund for the quality issues. The company offered us a 15% discount on the next booking. After we sent a letter again requesting a refund by our lawyer the company denied everything and raised that we had actually broken the whirlpool and caused a damage of 9.000 Euros. And they refered to a clause to their General Terms and Conditions for Bookings on their website (which was not there at the time of the booking) in which they state that you can sue them in Palermo only.

From the owner: HITSICILY curates a refined collection of luxury villas and holiday homes for rent in Sicily. From…read moreprivate pool villas and sea-view retreats to charming countryside estates, each property is carefully selected for comfort, style, and location. Our team supports you from first enquiry to check-out and, on request, can arrange tailored services and local experiences—so you can enjoy Sicily with privacy, ease, and unforgettable moments.