Everything about GL Vape Depot is amazing. once in, you're family. Anything you need or want,…read moreBusiness Owner Gina will absolutely take care of you. we've moved and there i are smoke shops all around, but i order from GL Vape Depot and i get it quick, with a thank you note. I will never settle for anyone but Gina!

I'm gonna be coming back to this place. I stopped in to buy some batteries here. I had been calling…read morearound for a specific set of batteries and when I called this shop, I was told by the woman that took my call that they had the batteries that I needed. When I got there they remembered me from my phone call and remembered the specific batteries that I had come to buy. I had a great conversation with the gentlemen who worked there and decided to buy an additional item from them since I was feeling good about the shop. The woman that I spoke to on the phone and the gentlemen that I was buying items from where both incredibly friendly to both myself and my daughter. When I got home I opened my bag and realized that I had been given the wrong batteries. All of a sudden my whole day just caught up with me. I snowballed. I just spent over an hour driving someplace to get something and I did not have time to make that drive again today. I had taken my daughter to a playground that I had believed was finally open for kids to play and it was not so my daughter was cranky. (Kids can drain you when they are disappointed). I called the shop being very polite but very frustrated. I let them know what had happened and the gentlemen that I had spoken to earlier transferred me to the original woman who I had spoken to on the phone previously. She let me know that she was very sorry for the mistake. Then she let me know although they had what I had come there for, they did not have the quantity that I needed. I lost my sh#t. She said that she wanted to make it right but I was done. So I told her to not bother and hung up. After I had some time to think about the time and money that I had spent, I decided to get back in touch with them and find out what they wanted to do to make this right. They were more than fair with me and that really made me feel bad about being such a jerk. Sometimes I can be a real Asshole. I'm so happy that they were willing to look beyond that and be so fair with me even after I was so ridiculous. So let me just say this. It was a mistake but an understandable mistake. I've made it myself (Greens). They are just batteries. My time/my gas/ my trip to the park where Covid spoiled my time with my daughter is not their problem. I put all that on these good peoples shoulders and that's just wrong. Any place where they hire people that can deal with irrational people like myself deserves everyone's business. This is a very nice clean well stocked shop and the service is phenomenal.

Amazing service and selection. Very clean, many options, etc. great people. I got exactly what I…read morewas looking for, even with so many options! Great price too!

The value of their products solder is overpriced and cheaply made. On 1st use glass banger broke…read more Never had one break like this. No refunds on glass even if defective. Find another store.

Great little house, run by Dan who is so welcoming. The selection of cigars was very good, plenty…read moreto choose from and Dan is knowledgeable. We smoked on porch , talked to other friendly patrons. Will put on schedule.

The 3 main strikes for me where that the Cigars where dry, the attendee was rude, and when asking…read moreabout their product and location they acted bothered.

Awesome smoke shop with awesome employees who have GREAT customer service! Will definitely be…read morecoming back to this place in the future!

I went in for specific items and the nice gentleman Siram helped me find everything swiftly. Shop…read morewas nice and clean and had a lot of variety. I highly recommend! I will be back soon :)

The BEST experience is at Cigars & Smoke Shop in Orlando . Great pricing, customer service & OH top…read morequality THC products ! The location is also very pleasing being that its near Disney

Linda was awesome, she was super accommodating to our vape preference and made sure we liked what…read morewe got. Prices were nice for the quality and quantity of the products. Loved my experience there and really appreciated Linda!!

Amazing staff. Amazing products. Logan was very knowledgeable & helpful. I would recommend this…read moreplace and Logan!

My raz vape after 1-2 days malfunctioned with a white screen and they said they couldn't replace I…read morewould have to buy another one with 30% off this is whack. The only place I got a raz from that malfunctioned

Francis was amazing & very knowledgeable about the products. 100/10 prices weren't through the roof…read morelike most smoke shops in the area as well!

I was looking for vape while on vacation in Orlando. I happen to be driving by this vape shop and…read moredecided to try them out. I purchased 3 disposable vapes and found one of them to be defective the next day (on the 3rd puff it got stuck ON). I returned to the store and very tactfully asked for a replacement (not a refund) ... just one to replace the one that would ultimately catch on fire or burn out prematurely. I was informed that store policy was not to exchange defective merchandise... so I bought a $14 paperweight. Not exactly a reasonable policy.. so buy vape products elsewhere!