So, it's another IKEA. What else do you really need to know?…read more The good thing about this one is you can easily get there by public transport from central Hamburg. It cost me EUR2.60 on the S-Bahn from Sternschanze.

The bigger Ikea store in Hamburg. Lovely and amazingly relaxed and helpful staff. Head immediately…read morethrough the exit to find the 'seconds' area where some real bargains are to be had. Hotdogs are revolting but cheap. The second one of the day leaves you feeling utterly broken. You will leave though, eventually.

Leider die schlechte und gleichzeitig teuerste Kaufentscheidung. Küchenlieferung nicht vollständig,…read moreselbst Sachen abholen müssen, Zahlungsart fehlgeschlagen, Küchenteile nicht mitbestellt, Kundenservice unfähig, Beschwerde nicht wahrgenommen...Rate von einem Küchenkauf ab

I am disappointed in the employees at this establishment. They do NOT smile, have a bad attitude,…read moreand even the young woman with glasses had bad breath. We tried to return some items as they were brand new. There was an old lady that helped us and she did not let us return most of our stuff because she told us there was one speck of sand on the items. She was unhelpful and took her job so seriously that her life depended on it. I think it would have been a more enjoyable experience if the employees were kind, relatable, and could actually help is return our unused items. I like IKEA, just not this one. Do not go here!! Bad employees!!!

It's an Ikea. You sort of know what you're getting into…read more I've been both on the weekends and on weekday evenings, and it hasn't ever been the chaos that I've experienced at other Ikea location, which is definitely a plus. The layout here isn't the greatest, but it's not terrible. I can normally find the shortcuts to get to where I need to go pretty quickly. I had this at three stars, and then I ate here a couple of times. Seriously, the mashed potatoes are way better than they have any right to be. Oh, you can get totally decent Ikea-branded beer for 1€ a bottle. That's good enough for a bonus star right there.

I have never been treated so rudely by someone working in customer service as I was tonight, Monday…read moreFebruary 19th, 2018. After spending over €1000 at the store between the weekend and tonight, I would have been at least been treated with some basic pleasantries. I had just finished paying for and collecting my items and was proceeding to the main door, so I load my stuff into a taxi. When I inquired about taking the cart out to load my items, i was told she couldn't and motioned that I would just need to carry them curb side. Given the weight of the items I told her I wouldn't be able to as it was now 20:00 and she implied that is wasn't her problem and I would just need to figure it out. She was the absolute rudest customer service person I have ever encountered. This woman, if you could even call her that is the face of your organisation, one of the first faces that customers encounter when entering your shop and one of the last they see when leaving... and she is AWFUL, and has no sense of how to achieve customer satisfaction. If I was running your business the only place for someone with this attitude is somewhere in the back of the warehouse where she only needs to deal with flat pack furniture and boxes. That or unemployed. Ironically I just signed up for an Ikea Family membership... with family like this, I think I'd rather be orphaned and widowed.