I just left the Culpeper office after having a terrible experience. Darlene was rude from the…read moremoment my husband and I walked in. She accused me of not filling out the forms online, when in fact I had filled them out online. She was abrupt, rude and completely out of line. At one point she told me to watch who I was talking to. I would never go back there, and in fact I will let my husband's dentist know that I hope he won't recommend this place again. Dr. Jackson said he was sorry and would speak to Darlene, but he said she "might" need counselling or remediation. I suggested she should not work at the front office of a doctor's office if she can't show some kindness and basic civil discourse with patients.

Had one wisdom tooth removed on a Friday. Was assured a "quick and easy" recovery by Dr. Jackson…read morewith no need for stitches since it was an upper tooth. Was sent home with a minimal amount of pain medication (8 hydrocodone). By Sunday morning I hadn't slept for 24 hours, was in increasingly, unbearable pain and out of meds. I called the on call Dr. (Solomon) Who sounded annoyed and told me that he was unable (read, unwilling) to prescribe more medication without being seen again and that it would have to wait another 24 hours until Monday morning. Ultimately, I ended up in the E.R. for pain management which cost me an additional 500.00. The icing on the cake was when I later received a bill for another 70.00 after paying upfront. I called the office, explained the above and asked for the last bill to be waved and was denied. I wonder if dentists get compensated for referring patients to this office???? *****If you take your chances here, don't take a Friday appointment. If you have complications on the weekend you are screwed!! The on call phone number isn't worth the paper it's printed on.*****

Entering the office, I found the office staff to be professional and friendly. Didn't wait too…read morelong to see the oral surgeon . He came in and spoke with me at length and addressed any questions or concerns that I had. He put my mind at ease. I felt everything went smoothly with my consultation . And I'm hoping everything will go as smoothly with my surgery.

My son, who has autism, needed a tooth removed when Dr. Hill first arrived to the area. The…read morelengths he went to to accommodate my son and myself was extraordinary. He truly is skilled at what he does. He even called to check on my son after hours. I would absolutely recommend him. My mom has used him and I would absolutely use him again if anyone needed work done. Highly recommended!

I hadn't been to the dentist since just before Covid started, so I was a little nervous about my…read morecheck up and cleaning. No need. Everything went smoothly, from check in to new patient paperwork to cleaning and X-rays. The hygienist was a superstar, dealing with a couple of areas that were hard to clean in my small mouth. Dr Buckwalter was great and went over everything you'd expect as a new patient. Administratively it was all very organized at check out (they bill your insurance) and now I'm all set for another cleaning in 6 months!

I truly cannot say enough great things about this dental office! Everyone is so kind and really…read morecares about your experience. Today was only my second time coming but Dr. Buckwalter and his assistant Cathy made me feel so welcomed and comfortable. I had a filling performed and they explained to me exactly what the treatment consisted of and it was a breeze! The week before, I had my teeth cleaned and my hygienist Mallory was incredible, she has the hands of an angel! I have never had such a pleasant cleaning in my life. This place is awesome, who knew the dentist could be so fun!

Please avoid . First during x rays they didn't even put the barrier over top of me during the x…read morerays but the time before they did. Last visit was told a cleaning then two small fill ins. Six months later the two teeth that needed filling in are magically not a problem anymore and now there's a new tooth that needs a fill in. Place is a corporate chain and best to avoid. Money is their only objective and priority. No inconsistency in dentists clearly. It would be best to look elsewhere!!!

If only my insurance permitted me to go anywhere else! On my first visit, it took nearly 2 hours…read morefor them to merely x ray my teeth and see the dentist for less than 5 minutes. Then I was scheduled to come back weeks later for the actual cleaning, and then more weeks later to receive fluoride. I have two kids under 18 months and absolutely do not have time--or childcare--for 3 visits to accomplish what usually is done at other offices in 45mins flat. Fast forward a year later, it remains difficult to schedule these appointments because of my young kids. The day before my appointment they say I need to reschedule without any reason. It's ridiculous. The people on the phone are kind enough, but this whole "corporate dentist" bureaucracy is not for me.

Our family has trusted Dr. Grover's work and experience since we moved to Charlottesville. Practice…read morehas a large amount of care and attention to detail and the staff is kind and helpful.

I saw Dr. Lee for a root canal on 2/8/2020. It was my very first root canal. The office staff was…read morefriendly and courteous. Dr. Lee was professional and had a calming manner about her. She performed the root canal with great precision and talked to me through all the steps. She made me feel very comfortable. The office is quite clean and I had no worries about COVID issues. The clinic staff was double masked and there were very few patients in the office. I highly recommend this office and Dr. Lee for all your endodontic needs.

I do not recommend this office at all. I went there because I needed a tooth extracted and my…read moredentist said I needed to see an oral surgeon. He extracted the tooth and then convinced me to not only replace the tooth with an implant but to get an implant for a second tooth that had previously been removed. I was told the total cost would be $5,500. I was never told that for this amount it would only be the posts inserted and it would be an additional $5,000 more to have the actual teeth implanted. There was never any discussion that I would be charged an additional amount. When I went for a check up to confirm that my mouth had healed and the implants could be inserted, I was then told about the additional $5,000. Now I know why the parking lot was empty and why I was able to get an appointment within a few days of contacting them.

Great experience at this dentist office, starting with the kind and helpful receptionist getting me…read morescheduled the next day for a wisdom tooth extraction. Dental hygienist was knowledgeable about the procedure and made sure I was comfortable and all of my questions were answered. After numbing set it, it only took Dr. Collins about less than a minute to extract my problem tooth, no pain, quick and easy. Office was also clean with a nicely designed interior.

I have been here twice so far and seen two different providers. The first was very rude and talked…read moredown to me the entire time. I hadn't been to the dentist in a long time and he kept making comments on how he was so amazed that my gums and teeth weren't completely rotted. He also made several comments talking down to me about how long I had waited and that obviously I didn't care about my dental hygiene. Then, I saw the dental hygienist and she was so friendly and really good at her job. She took time to explain everything she was doing and how it helped my teeth. She made sure to let me know that my teeth were strong and with a little work, they would be perfect. I plan on still going here as it is convenient but did consider switching doctors. I haven't yet because I figured that I could deal with someone being rude so long as the work I need done is getting done.

Our eight-year-old daughter needed to get some teeth polled. The doctor has great rapport with the…read morepatience, he made her feel very safe, and was great at explaining all procedures. The staff was all very friendly. He was recommended to us by two different dental and orthodontic clinics. Her surgery was very smooth with limited pain and they allowed me to be present for it.I would highly recommend your service.

This guy is awesome! Has a great sense of humor…read more I got wisdom teeth extracted at age 31. After waking up from anesthesia I felt ZERO pain and had no problems. I was out hanging with friends 2 hours after surgery.