When it rains it pours at times. Unfortunately we needed the urn for my dad that was made the same time we made one for our mom. Unfortunately the koa urn was no where to be found. We looked around and saw a bunch of different urn made from different materials but we wanted it to match our mom's urn. After calling around different places we were referred to Wood and Trophies who said they do make urns and can make a custom one from koa wood. It had to be a custom size so it could fit inside the niche where our mom's urn was already inside. They said they could make it. I made what we wanted to be engraved on it and emailed it to them along with the picture of our mom's urn im hopes they could match the font. I think his name was John or James reached out to me saying he sent me a email of the engraving which they got the font style and verbiage how we wanted it to be. He said to call to check on the progress and that he thought it would be done in less than two weeks. I called and they said it was done. I would of thought they would of called me letting me know when it was done but I guess that's not how they do things there. Customer service isn't their specialty but the end product is as we were happy how it came out. Thank you Wood and Trophies in making the custom urn for our dad. read more

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The finished project came out just as I imagined It would look. The only problem I had was the lack of communication from their front office, the guy that actually does the work, and to me. Other than the communication, it came out perfect. read more

Customer service is horrible and I wouldn't recommend this place to anyone. Jan is always late with the orders and doesn't respond to emails. She says she is busy, but she is watching videos on the laptops whenever I walk into her office. read more

Woods and Trophies always a great job for us. Quality work in a timely manner at affordable rates.

THANK YOU WOODS AND TROPHIES FOR THE OUTSTANDING WORK! It meant so much to all of us that you guys could accomodate our project on such short notice!! Everyone was raving on how gorgeous the brass plates were. Beautiful job, highly recommended read more