Aside from the endless paperwork and almost non-sensical questions which is the only reason we are…read morenot giving 5 star review -- the staff start to finish were 1st class to deal with and their responses were immediate and professional. Frank O'Grady, Springville Springers.

World Wide Animal Travel are just fantastic! They managed the process of moving our cats from…read moreToronto to the UK - they handled EVERYTHING. I was a stress head because our cats are complete stress heads, but it all worked out beautifully. Every single thing worked. One cat is still hiding under the couch (they've been here just a few hours), while the other is exploring - this is completely normal for them.

So here's the Real Deal on this Place…read more First if they have space they will fit you in. I'm not a dog guy but my girlfriends dog need to be groomed and it was my job to find a place to take her in. So I have this great little dog Annie who needs a cut. To me this dog has a lot life in her for being 11 years old like a puppy. So I find Pucci I get an appointment on a Saturday Morning at 9:30 am. Too me that was just fine. I was greeted by the owner Lisa I believe. This lady is a tell it like its with class and grace. You can see that she's cares about the pet as much as the pets owner. She makes you both feel at home and cares about your pet needs. There's is two groomer tables at the front with groomers showing you what needs to be done. To me I like this. Like I said my first time so I didn't know what to expect. I felt good being there and I knew Annie was in good hands. They're are a couple of things that made me feel good about this place. 1: I'm a intimidating looking man with a great heart. The owner was firm and strong and did not judge a book by its cover. To her I tip my hat to you. You made me feel great. 2 : Strong ownership is hard to find and this person makes you feel good about why your there. 3: My girlfriends Dog was pretty damn cute when she was done. 4: I was happy and so was my girlfriend which meant a nice dinner for me. So Pucci thanks for being a take no crap tell it like it is with big hearts groomer and doggie spa that delivered the goods to this happy guy. This is why I love yelp because of companies like you. Keep up the great Job. I wil Continue to bring Annie to this place. I did forget one thing. This price was more than fare for what the spa did. :-).

So today was my first time bringing my pup to Salon Pucci…read more I am terribly picky about the groomer's we go to and have had difficulty finding one that I was happy enough to return to...Until now! They were absolutely fabulous with my little guy - he was groomed exactly as I wanted - and was calm and happy when I picked him up. If you haven't been here yet with your pet - you definitely should check it out!

Love the care they have for my dog. I'm confidant leaving him for the day and not worried at all…read morewhile he is there having fun. If he needs a nail trim, I can just ask if they can squeeze him in and they do!

The service has declined. On Saturday march 14, I brought my…read moredog who is now 16, vision impaired and clinically deaf in for a full groom which includes ear cleaning. He has mild mobility issues which comes with age and the owner was trying to get him to follow her on his lead down the stairs?? Watching, I reminded her that he is deaf and nearly blind. So she carried him down. Within a couple of hours I received notification he was ready. In the past, his groom took 3 hours. We are fairly regular customers. On arrival, I paid the full amount and tipped before seeing him. At a glance, he looked good! I did not notice his ears were not even touched until we got home. About 90 minutes had lapsed. So I called Nice Diggz and left a voice message advising that my dog's ears were missed and for someone to kindly return my call so we can arrange to correct that. No one returned my call so on Thursday morning I rang the groomer and recited my reason for calling, stating I had left a message from Saturday afternoon. She immediately responded saying there was no voicemail from me! No apology. Just defensive. This was not the first time some part of his grooming was missed either. The time before we picked him up he still had build up from tear ducts under his eyes. He is a white Cockapoo with brown markings around his eyes and back. He has many skin tags which scab and fall off. I bath him weekly at home to maintain his back end. He's had the skin tags with a little more each year since he was about 7. Previously he'd been returned to me clean looking not with the a few of the scabs debris visible. It looks unfinished. It had occurred the three times. I had been taking my dog there since he was two. Different owner at the time; one who I found personable. I know that everyone can't be the same but I won't tolerate rudeness be it blunt or insinuated. At this point I was wondering if I would bring my dog here again. Our relationship is transactional. In my opinion the service has really declined. The hair cuts are fine but the last few visits, the service as requested was incomplete. If you're not sure you'd have to ask seeing as you don't keep notes or have the same groomer doing the session. What was also missing on Thursday was an apology for the inconvenience. I asked the owner if there were new hires. She said no. I let her know that I felt the service had declined as we had to come back and I usually get a lift from my friend or taxi over. She said she had no notes of any of the incidents I mentioned. I was in disbelief. Like a hair salon, how would you keep track or be on top of and physical changes or incidents with your clientele? Hello!! Because nothing was documented does not mean it didn't happen! I sensed she was getting defensive as I shared my take on what the service had been like in the past. I mentioned again that no one returned my call from Saturday afternoon. She claimed she didn't receive any voice mail from me. Rude and dismissive! I mean I've only been calling the same number to make appts for years. If I don't get through, I'll leave a message or call again. Deflection is a go to tactic used by those averse to criticism. She then asked how old my dog was and began keying in notes. Wow! Unimpressed, I told her and how long we'd been coming there - since the previous owner had it when my dog was two. Erika was the owner. After a few minutes the young lady who had initially groomed him brought him upstairs. She said nothing. Just stood there - like a statue. Not one word of apology for her mistake. Note the owner said nothing either but you could feel the tension. I was not trying to get money back or cause a fuss. Anyway I needed to get out of there as I had to et back to work. I felt as though I was the sane person in a twilight zone episode. Word to the owner; you are in a service industry. Professionalism and accountability matter. An apology helps if sincere. Own it! Please.

Best business in Ontario. Highly educated , caring, kind staff . The owner is a wonderful person…read morewho is very educated and extremely intelligent. His intelligence is only matched by his kindness. The definition of a doctor is dr Paul. Been going here for years. Trust this place and this doctor with my life my dogs life my wifes life. A plus Should get a distinction award from a medical university

The Cat Nook Inn is a fantastic place to board your cat!!! There is so much space for your cat to…read moreexplore. Or if they are feeling a bit nervous, there is a large comfortable space they can curl up in that helps cats feel safe and secure. Anh and her husband (the business owners and operators) are so kind, knowledgeable, and professional. My husband and I felt very fortunate to have such a wonderful place to leave our sweet cat while we are away. Highly recommended!

i was so frustrated with my almost two year old dog . he was always jumping up on people and we…read morecould not control him no matter what we did. he was horrible to walk and it became a chore. I found jasmine and we sent him for three weeks of training. he came home a new dog and we enjoy him so much now . company coming is no longer a nightmare and we get compliments on how well behaved he is on our walks. its much more joyful having him now. i would recommend style k9 to anyone who is as frustrated as we were its definitely worth it.

We took my husbands dog Mimi who is an English Springer Spaniel for training to Style K9 Dog…read moretraining because she was impossible to walk and had no recall whatsoever. She is a pup who is only 10 months old and needed a lot of training in everyday behaviour. We sent her to Jasmine who took great care in teaching her how to do all the simple things like heel, sit, stay and have her get use to many distractions. She stayed for 6 weeks and what a difference. He can now walk her in complete confidence in many different situations. He dampen now enjoy his dog everyday! We're so glad that we found Jasmine as she really takes her time to train and make a happy. dog. We highly recommend her if you're dog and you need help. Thanks Jasmine for all youve done for Mimi!

Chefs kiss to this place. I cannot recommend them enough! They are such a pleasant staff to deal…read morewith. They were able to figure out what was wrong with my dog instantly, didn't do any unnecessary and expensive tests, explained things throughly and allowed me to ask any questions I had and answered them perfectly. She constantly made me feel reassured that my dog was in good hands and was a total sweetheart. Every vet at this hospital that I have come into contact with is competent, friendly and gives my dog the best of the best treatment. They make sure a solution is found and that no unnecessary costs are paid. If you want the best treatment for your dog or any pet, this is the place to go. I live an hour away from Kitchener (in Hamilton) and I would happily do the hour drive any day of the week instead of going to any vet in Hamilton, because the service here is 10x better than anything I've experienced in Hamilton and honestly is not even in the same league. (The price is also cheaper which is a huge bonus!) Best vets around, period.

Nice enough staff. However twice now I've been quoted on veterinary services and been under quoted…read moreby several hundred dollars, coming time being charged far more than expected! Would NOT recommend if on a budget of any sort.

Took my Cavapoo pup for his 1st grooming at Hot Hounds in Streetsville and have to say he looks…read moregreat! I was quite nervous as this breed has a definite style and she completely nailed it! Debbie was recommended and I would in turn recommend her. My pup came out with a wagging tail and licks, jumps for Debbie. Thanks Debbie and Hot Hounds, see you next time! Wendy

When I was in the market for a new groomer for my pup I asked around and in a week 3 different…read morepeople highly recommended​ Debbie at Hot Hounds in Streetsville. As any pet parent knows it's difficult trusting someone new with your beloved fur baby. Debbie​ gives him one on one attention and clearly is a dog person. Watson was never left alone or put in a cage to wait. Not only that - he got the best haircut and was happy and​ calm when I picked him up. Worth the price, easy​ to book, great results​ and most importantly peace of mind. Will be a repeat customer​.