We have to use this testing center to get qualified to be able to work in the field. I've had to do this in the past & will have to continue in the yrs ahead. One thing that is absolutely annoying to me personally is the security stuff just to enter the actual testing room. The whole locking everything on you down to a tissue or caugh drop in your pocket, never mind if you have an issue with your username / password, then you need to leave the testing room to get your stuff out of the locker to make a call or double check your info all leading to the process of getting searched head to toe just to enter the testing room again, & mind you there's a time limit to get yourself locked out of the exam all together. Yeah it's obvious that I've had a couple instances of that. read more

On Monday, 7/15/24 I was scheduled for a remotely proctored exam but then, due to no fault of my own, there were technical difficulties with Prometric's app and it would not secure my device even though my computer had passed all of their systems checks. I spent hours troubleshooting it and was told to reschedule my exam to in-person. I then scheduled an in-person test on Friday, 7/26/24 at 9am. I was told to arrive at 8:30am. The closest test center on that date was over an hour away in Worcester, MA. When I arrived at 8:30am the door was locked and there were about 30 of us locked out. We waited a few hours but nobody showed up or answered the phones so around 10:15am people started leaving. The building maintenance person there said that all 3 staff members called out sick and then the back up person also couldn't make it but nobody called or emailed to let us test takers know. After 1 failed online attempt, and 1 failed in-person attempt, they only extended my testing eligibility by 1 business day. When I tried to then schedule my exam for the 3rd time, on Monday, 7/29/24, the Prometric website said that there is no availability for either remote or in-person on that date and because this all happened over a weekend nobody is answering phone calls or emails. This is absurd! read more

I had to mull this experience over for a bit before I wrote this review. (For those of you that will soon be suffering through the GRE that would be "cogitate") On the plus side: this facility is easy to get to off the highway, had a reasonable size parking lot, was clean, and the staff was friendly. The computer and keyboard were in good shape and there was plenty of room at the desk on both sides. However...on the negative side: I had to take a 4 hour test that's not exactly easy with what sounded like a tree shredder running outside. Literally. Now they offer you some uncomfortable ear plugs or some ear muff type things, but neither are really comfortable and seem to be as distracting as the noise in some regards. Was this a one day thing? Sure this kind of stuff rarely happens, but it DID happen. Did it affect my score? Who knows but I want silence and to be able to concentrate. Should you worry about it? Nah. For those who may be going it's part of an office type building on a back road near a mall. You'll have to look for the address or you may miss the small sign for the place as you're driving along. (It'll be on your right) A pleasant place that was uncrowded and professional, but again not exactly a 5 star experience. They lost that chance when I found out they were out of cups for the water cooler, and I'll tell you, after those damned essays I could have sure used some. read more

I started Working for prometric several weeks ago. I had never seen a company expect more out of unemployed for such a small hourly rate. The manager there, Becky, is crude rude & not an effectiveManager. She is fairly rough with all the people coming in to take tests. She is impatient and not very skilled teacher when trying to learn a job. I found the company misrepresenting the job and expecting much more out of you than what is represented to you on a job interview. I would never work for this company again to days was enough for me I would suggest you look elsewhere if you're looking for employment situation that is positive. This clearly is not a positive experience. read more

I took an exam at this site yesterday. Overall the experience was good. (I passed my test, so can't complain too much.) It was clean and organized, and the staff were friendly. The computer worked as it should, and the desk was spacious. I got there right at 8:30 for a 9:00 test, as recommended, figuring that I'd get to start early. But I was about #10 in line to get checked in to get the test started. So if you are an eager beaver and want to start early, get there before they recommend. But if you do start early, they will be bringing others in to start their tests while you are working. They're reasonably quiet, but it can still be distracting. Specifically ask for the earplugs if you want them - if you don't, you just get the ear muff / headphone type things, which don't work very well. I had a 6-hour test with an hour break in the middle. So I brought my lunch, and there were a few tables where you could sit to eat just outside the testing rooms. But there wasn't much space and there were a lot of people coming in and out, so I ended up just taking my food out to my car and sitting there to eat. Also, be warned that lockers are small. Big enough for a jacket, a purse and a lunch, but that's all. They do have a water cooler outside the testing room if you need a drink, which is nice. My biggest complaint is that there is only a single restroom for women and one for men, and that's it. So if you need to take an unscheduled break during your exam to use the restroom and someone else is in there, you're out of luck - you'll have to wait. And it takes time to check in and check out of the testing room if you take a break, so you won't want to waste that time going back in and then back out again. Overall, not a bad experience. Can't compare it to other centers in the area, but if you have to take a test there, it's just fine. read more

I would give 0 stars if I could. Twice I have tried to take a test here and twice the have rescheduled me for a "technical glitch" resulting in my having to drive over an hour to get to a center with availability on my test day. read more