I don't usually write reviews but thought I had to as they were so great, I had previous bad…read moreexperience with 2 other so called large estate agents in the area and was starting to think that all agents are the same. They are NOT!!! From the moment the branch manager Tony came round he put me at ease and assured me they would work hard and do their best to get me a good price. They email all appointments and then the day after the viewings you receive another email with HONEST feedback. Tony sold my house within 2 days and achieved over asking price, I moved a couple of weeks ago and things were really smooth proving if you choose an estate agent that knows the market and the area (Tony has lived in the area all his life) things do not have to be difficult. I have recommended Tony and Daniels to all my old neighbours and friends. Thanks to all the team at Daniels Mrs Cobbern

I found a great estate agents in kensal rise - these guys are professional and prompt! I have…read morealready recommended them to my friends :)

Have been a tenant for this this agency for over 2 years and have never found them anything other…read morethan responsive and timely in all their dealings. They are friendly and helpful, and what makes a big difference from the High Street agencies is that they view the tenant as a person not a commision cheque. Highly recomended.

Orlando Reid were very helpful and I enjoyed viewing properties with them very much. It made a…read morechange from all of the big corporate firms that I have been viewing with in the past. I didn't feel as though I was being sold to but more they were interested in what I want. The admin fees were the cheapest I had seen at £95 +VAT and they drive these nice cars which I believe are green friendly. The only down fall I would say is the window display in the office. I think it lets the look of it down. Other than that I would recommend to everyone

The team at Orlando Reid made the whole process of finding a flat to rent smooth and enjoyable…read more They seemed to have a lot more time for me and are more friendly than other agents I visited. I would happily use them again in the future. Many Thanks guys!

Worked wonders with finding me my flat in Brixton! Great friendly staff and an easy no hassle…read moreprocess. (Which is something we all like when looking for a place) :)

I sold my last two properties through Keating Estates and was delighted with their service. Shane…read morewas very helpful and kept us informed daily throughout the purchase. I wouldn't use another agent in the Clapham & Brixton Area.

Cory Gaskin from the estate agent team is amazing. We found out in early January that our short…read moreterm renewal on our current flat was not approved so we had 3 weeks till our move date. Cory was able to find us the perfect flat and move us in before our 3 week clock was up. Cory is very responsive, knowledgeable and above all else - honest. He did a fantastic job and we recommend him to everyone that we know. We definitely enjoyed our experience with Cityzen as our estate agents.

I rented a flat via CityZen after I saw these bad reviews of them…read more I thought I wouldn't be so unfortunate to come across any difficulties with them. But one thing I can confirm is, they are extremely irresponsible. They promised something but after I paid the rent they are like I never promised you this and that. I used to have Foxtons as my previous agent. I have heard some bad thing about them, but comparing to CityZen, Foxtons is way more responsible and caring about their tenant. Anyways, whatever I request from the landlord/agent, they never do it. Sometimes I doubt if the agent even passed my request to the landlord. All their excuses are, the landlord is not in the country bla bla bla and the answer is alway a NO. They don't even reply you on on the same day, ok that's fine. Sometimes I have to wait for 3-4 days to get their reply for a small request like if I can have some tables removed or a question about the phone line. I don't know if I am asking for too much but that's one of the reason people rent a property via an agency. The point is, my property is fully managed under CityZen. This is actually like I am renting a flat from a private landlord whom I can never speak to. For my previous 2 years experience with Foxtons, I never had this frustration and the rent there was even cheaper than what I am paying now. I am very disappointed and just hoping to finish this one year tenancy asap. This is to remind anybody who's thinking of renting a flat via CityZen. BE PREPARED, YOU ARE GONNA BE ON YOUR OWN. YOU DON'T GET WHAT YOU PAY FOR.

Can you believe it?! FIVE stars for an estate agent? Well friends, Letz Move deserves the honour!…read more After a lot of pain and heartache caused by Winkworths (aka WANK-worths), I was beyond thrilled to find such a dream agent. My agent at Letz Move was honest and reliable from the start and has continued to be throughout the entire rental process. Basically, here's what makes them top-dog in my book: -Honesty. When I asked my agent if he thought I could talk the rent down a bit, he told me it wouldn't hurt to try. Most agents seem to insist there's no way the landlord will bring down the rent. Thanks to his advice, I knocked off a few pounds! -Simplicity. Almost everything is done online, making the process far less painless. I was able to fill out all my reference and application forms online AND even sign the contract online as well! -Thorough! When I went to collect the keys, my agent met me at the flat and did a thorough check-in with me. We walked around inspecting every inch of the place, making sure it was all up to snuff. And nicks or dings were market down and then put up on the website, which was accessible to me with the login information they'd provided. I was then given five days to dispute or add anything on. -Helpful. Everything was perfect upon move-in, but a couple of days later we had some trouble with our oven. I emailed my agent and quickly received a response from another member of staff informing that my agent was on holiday but that they would be happy to help me out. And they did. Problem solved in less than 24 hours. Most importantly, my agent from Letz Move was kind and approachable. I actually never felt like he was stretching the truth or trying to sell me on something that I didn't want or couldn't afford. The only downside to this agency is that they're not very big and don't have tons of listings, but otherwise I cannot recommend them more!

Letz move made my life hell for 6 months! They wouldn't repair anything in the flat, despite the…read morebroken heating and windows making it freezing cold for the entire winter that I lived there and the garden being ridiculously overgrown. The flat was disgusting and dirty when I moved in, but I was desperate to move quickly so I took it regardless. I spent the first few weeks cleaning as the cooker was covered in hardened gunk, the cupboards were broken and the bathroom had so much mildew that I actually showered at the gym until this was all removed. The maintenance woman rarely returned my calls and took 5 months to get the work done, but strangely they were quick to contact me when the rent was a day late. They then tried to take half my deposit when I left, claiming that they needed it for cleaning fees which made me laugh as it was cleaner when I left than when I first moved in. Fortunately my deposit was covered by the deposit protection scheme, and 6 months later I have gotten this all back, after months of bitter disputes with letz move who even went so far as to make up far-fetched stories with no photographic evidence (which I did have). This agency have actually put me off renting, but I am fortunate to have found a lettings agency who are honest, quick to deal with problems and have a good reputation both online and from friends and colleagues.

Good communication & follow up. As a property owner abroad, feel very comfortable with the care &…read morerepairs on our London flat.

Stayed at the bridgesteet accommodations at Notting Hill - serviced apartments. It was easy to find…read moreand located right beside the Edward prince pub. I stayed in a 1 bedroom suite fully furnished with sofa, tv, dining table, desk and chair. The bedroom is in a seperate room which is good. It's great to have the space and full kitchen for when you want to stay in. He kitchen has a small microwave, toaster, kettle, oven, stove and small refrigerator. It is fully stocked with all the dishwater, bakeware and utensils required. The furniture is not very modern, sofa a bit worn out but will do. Feels very home- like. The internet sometimes is a bit slow during peak hours. Housekeeping comes in once a week to refresh the linens and towels as well as do the dishes, mop the floors and take out the trash. Sometimes I would hear the Neighbors but all in all the tenants here usually are business workers who are only here at night. The neighbourhood is great, walking distance to pubs, restauarants, grocery markets, and subway stations. The closest stations are Queensway and Bayswater. Nearby has many hotels too so lots of tourist can be found as well.