We had a specific type of home design because of our family size and Genevieve was so easy to work…read morewith and listened to every detail. Then our family size decreased, plans changed, and she was so amazingly easy to shift the details around. I refer anyone that I speak to about purchasing a home, just because I was so happy with our home shopping and purchase needs. Anyone in the market for a new home would appreciate the dedicated type of service we received. Everything was transparent and we closed within a few weeks after the offer was made. You can't go wrong with Genevieve Harakidas

Amazing agent. Extremely communicative, educational, friendly, nice and will do all the hard work.read more

My experience was with one of their realtors, Doug Pettit. Generally a nice guy, but we contacted…read morehim for the first time in over a month to look at a place, and after we had an appointment set, he decided the next day that he wasn't going to show us the property based on his idea of what he thought we were looking for. We have also had communication issues with him in the past due to the fact that he is basically unable to handle text messages due to a lack of smartphone, and he seemingly only checks his email once a day. Find a realtor that is better suited for working in the information age.

Called one of the associate broker owners of Gilbert Realty (found him on internet as I live out…read moreof state), to see if he could list my family's vacant home on Norfolk Lake -thought it would be best to use a local company, as I always try to go local when possible. He was so rude and hateful to me when answering the phone, and just trying to establish who I was, that I didn't even get to why I was calling. Guess if he answers the phone somewhere where he can't hear very well, then maybe he should just let it go to voicemail & return the call at a better time. I thanked him for his time, hung up & promptly selected another area broker. I don't think if you advertise your number out in the public & are in sales, you should treat people in that manner that are trying to give business to your company. Guess in the smaller, rural towns, it's better to go w/a more well -known franchise broker, as there are more standards adhered to w/in customer service.