I neglected to write this review during the hoopla of Christmas eating and shopping, & more eating!…read more Been using a futon all these years, the life of a bachelor falling asleep while watching the sports highlights or working from the laptop lol, so time for me to spoil myself. as you get older, gotta take care of yourself, esp. the back. What only started as fact-gathering, as one of my hockey friends works for Sleep Country, ended up in a nice purchase! Not that I was talked to, but the owner Neil, it's amazing what a wealth of info when it comes to buying a mattress. As i'm in sales too, i'm sure all the competitors offer similar 90-return policies, price-matching, make you try all the different beds and all but here's why I chose Simmons: --assembled and made here locally! --Sleep Country doesn't specialize in any particularly brand, as they carry all brands --their discounts based on what incentives the manufacturers offer to the sales ppl! It's all about the service, and they let me try 6 different beds, there for about 2 hours, gradullay narrowing down to me liking the medium firmness, with a soft 'topper'. and i'm just amazed how much quality sleep i get now; from 4 hrs to about 6, though when i know i have to wake up early on just a few hours of sleep, then i'm back to the futon/sofa ;)))

We had the best customer service experience at this store. After a disappointing experience at…read moreIKEA, we reluctantly went into Sleep Country Canada, expecting a pushy salesman to be in our face. Boy, were we wrong!! Mike asked us what we were looking for, listened to us, gave us a few choices, and helped us pick the perfect mattress. Then it was time to talk price. We expected to pay through our nose but the one we picked happened to be on sale, and he offered to throw in a fancy mattress pad, and delivery was free, and they have a service to take away your old mattress for only $10.50!!! That was on a Wed, he scheduled delivery for Sat, he said the delivery guys would call between 8 and 9 am to give us a time for delivery. They called at 8:20 am, they said they would deliver between 2 and 5 pm, they arrived at 2:30pm. It was raining and I hadn't covered our floors yet but no problem, out of their pockets they pulled out booties to slip on!!! They were courteous, professional and extremely efficient!!! Now, if the mattress lives up to its expectations, I would say that the whole experience was heaven sent!!!!

After much research and visiting many stores we found a beautiful Recliner Leather Couch at MJM,…read moreCoquitlam. Nitika took care of us from start to finish. Great Service, quick delivery and perfect installation. Highly recommend visiting MJM Coquitlam. ASK FOR NITIKA...

I recently purchased a dining table with chairs, a chaise couch, a love seat, a king mattress, and…read morea full king-size bedroom set (storage frame, two nightstands, and dresser) -- and I couldn't be happier! From start to finish, Josie and Jeet treated us like family. Josie was incredibly patient, warm, and attentive. She took her time with us and made sure we were completely happy with every single piece. Her kindness and care truly made the experience special. Surrey MJM has been my family's go-to furniture store for years -- my mom, grandma, siblings, and family friends all shop here -- and now I understand why. The quality is exceptional, long-lasting, and proudly Canadian made. You can feel the craftsmanship in every piece. If you're looking for beautiful furniture, amazing prices, and staff who genuinely care about your satisfaction, this is the place to go. Highly recommend!

When it comes to savings I'm all about the no frills storefronts and when it comes to the beach I'm…read moreall about kits. So while walking 4th on our way for an afternoon at the beach this place jumped out an me; more specifically the SALE signs did. The outside isn't much to look at in fact under any other circumstances I wouldn't have given it another look. The place was definitely no frills but there was a great selection. The thing that really sold us was the customization. Pick the size, the fabric, the legs, how many pillows and so on and so forth. No one wants a cookie cutter home so this was a great refresher from any IKEA shopping trip. The owner was extremely helpful and friendly and was able to get us our sofa produced and delivered within 2 weeks. The only issues I had were his staff had no idea what was going on when I called, I was told they would call me back to confirm delivery and they never did and after confirming a time to pick up some special order legs they were no where to be found; unfortunately these happen to be a few of my pet peeves. Now granted I got a great deal on my Sofa, had it delivered (after a few phone calls) and got the legs (after he pulled them off the floor model) all at about a $500 savings. Im gonna say it was worth it. Deal with the owner and expect a few hick-ups but know that theres some doe in it for you.

This is a much belated review of this store from last summer. I had done a huge amount of searching…read morefor the right sofa and ended up here for the savings and custom options available. Did I save money? Yes. But would I recommend this store? No! This is a classic case of when saving money doesn't make up for the terrible customer service and bad experience I had. Like the other reviewer mentioned, there was mix up with delivery for my two items (sofa & table/chairs) and I had to keep calling to find out what was going on with the delivery. The sofa didn't come with the legs attached although they said it was fully assembled. When I called about it, the delivery guy yelled at me on the phone! He tried to convince me I said it was ok for him to not attach the legs. That makes no sense at all since I have no tools, so why would I turn him down? Of course, when I said that he exploded and yelled at me for calling him a liar. What an unpleasant and uncomfortable phone call! I asked the delivery guy to have the owner call me, but I didn't receive a call back. The final nail in the coffin was that the table arrived with a gash on the side which I didn't catch til later. It's my own fault for not inspecting carefully, but it really made for an even worse experience. I didn't bother calling the store again because I just didn't want to deal with them anymore. I'd recommend going elsewhere for furniture purchases!

Good selection of Canadian made materess of all styles. Rock Hard to nice and soft. Owner is very…read moreknowledgable .

The service at Mr Mattress is outstanding! Had a good conversation with the owner about mattresses…read moreand he was genuine, honest, knowledgeable, and down to earth. At first I was going to go to one of the bigger company stores but when I looked online I just felt they were overcharging on everything, whereas the Mattress guy gave me a great deal and took away my old mattress for a small and reasonable fee. All in all the amount I paid was great value for the great quality and I love that it's made locally and I'm supporting a small local business. The delivery guys were super friendly and easy going and my whole experience was just fantastic. I would definitely recommend and will go back for my next purchase. Also, I don't know if I ever want to leave my bed. It's sooo comfortable!! I love it!!

I purchased a quality comfortable recliner several months ago. I was so happy that I ordered a…read moresofa, loveseat and second recliner in a similar style. They made it easy to make an order and get it delivered. The delivery guys are just as friendly as the sales staff. Highly recommend.

First time encounter with The Quality Sofamakers. It was a learning and positive experience and…read moreI'll use them again. I don't often post reviews, however this time the service met all my expectations. We're very pleased with the final product. It took a little longer than anticipated but worth the wait. Their fabric selection was one of the best in terms of variety and options. Staff was helpful and friendly. They worked with our requested wood paint selection. Apparently it wasn't the normal type of finish and there was an extra charge. Any deficiencies were remedied promptly and without any pushback. Things to note is to make sure you allow enough time for fabric order to arrive, any unavoidable staffing shortages, higher demand before the Christmas season. Also time to fix anything not quite right. Easy to find and free parking.

I first heard of Quality Sofamakers from a friend who had said that several well known designers…read moreuse them. I was very satisfied with the great price and service they gave me and now recommend them to friends. They will make any piece of furniture you design and their prices are very reasonable. Judy was extremely knowledgeable in suggesting fabric choices and construction details.. The chair I ended up with is more comfortable than it's retail equivalent and I will use them in the future.

After 1 year of use mattress failed and deformed . Phoned the company and a guy named Humphrey told…read moreme to turn the mattress over which defeats the multi layered foam purposely placed according to its density. He was rude.

IMPORTANT NOTE: This review is for the location on West 10th…read moreAve, Vancouver, which I can't find on yelp . I went in for a body pillow, and the owner tried to sell me a 400.00 pillow, told me my mattress was no good (without knowing the brand) told me he was a former ski champion (without being asked) and told me I needed to exercise and eat more carrots and celery, like he does. If should have been annoying, but it was just comical. Would not go back, even for a laugh.

I bought a mattress topper from them recently. Their foam is high quality and much long lasting…read morethan those from big box store. The staff are honest people and attentive to customer's needs. I'd recommend this shop to my friends and family.

I placed an order with the North Vancouver store recently and dealt with Freda...it was a phone…read moreorder and I was seeking delivery to Sechelt. Freda suggested Canada Post or a courier service. Freda phoned me back the next morning to see if I had been successful...which I hadn't... at that point leaving me very frustrated. Freda made a couple of suggestions and within 10 minutes I was able to arrange the delivery. I am very impressed with the excellent customer service which is mostly lost in our society these days. Due to Freda going that extra mile for me, I will most certainly refer others to your business. You are very lucky to have her working for you !! Thank you so much for going out of your way for me Freda ! Shirley Williams Sechelt