Due to my job, I LOVE medical supply companies. But I prefer the smaller chains and more mom and pop type DME companies, i find the service of Wright & Filippis lacking. read more

Terrible customer service. I have been trying for over four months to order medical equipment. They do not return my calls and misinformed me every time i get through. All the rep wanted to do with me was fight. Ii tried requesting a new rep, but kept getting referred back to the previous one. The customer service rep gave me the run around and made me the middle man. After countless calls in between them, my doctor and insurance company, I gave up (which is what I think they wanted me to do) and tried a new company my insurance just took on. Within one week and only one phone call, I received my supplies from the new company. Do not use them unless you have to! read more