Let's start with the beginning of this whole process of my loved one's cremation: They were called…read moreto come pick up the body and were told the body was upstairs inside the house. They show up, and come inside and act like they didn't know the body was up a set of stairs. Anyway, they then say they didn't bring any gloves. You didn't bring any gloves to move a body? Really? We had some disposable gloves and had to give our own gloves to them because they were not prepared. Next they look at the body and say "They're heavier than we thought, we're going to need back up." My mom's boyfriend was present at the house along with myself and a few other family members, so the men took it upon themselves to ask him to help them move the body downstairs. Even if he didn't know our loved one, which he did, what makes it okay to ask a member of the household to help you move the body? He is not an employee, nor does he have any affiliation with Peoples Funeral Services Inc., but you gladly accepted his free labor for YOUR job. In the following days after this traumatic day, this place seemed to only emphasize their lack of knowledge, preparation, and time management skills. We had a set time of 9:00 A.M. to meet and discuss payment. We showed up at 8:50 A.M., and no one was there until about 9:15 A.M. Standing outside of the main door, waiting to be let in well past the set meeting time. Inside of the meeting, they did not know how to operate their card machine to take money off of my card. We were sitting in the room while a woman called the manufacturer of the machine trying to get it to work correctly, and we had to leave and come back because it was taking so long. After this, we find out they gave out information about the time of death of our loved one to someone who called and asked about it. Isn't this a violation of privacy? Why would you give out information like that to just whoever? Everyone that was in that meeting room were the only people who knew, and two of them specifically signed the forms provided information for the death certificate. Moving on, we wait to be contacted on when we can pick up the ashes and it gets pushed back from Friday(3/3/2020), to the following weekend, and then to Monday(3/6/2020). We pick up the ashes Monday around 2:30-3:00 P.M., mind you we had to keep calling and asking if they had arrived they said "They just came" when we called to ask on Monday. We are there, the ashes are brought out, my mom signs some paperwork. What we noticed was a woman brought the box with ashes out, and asked for them back, and switched the box for the correct one. It's almost a crude joke at this point about how unprofessional this establishment is. This type of process is already difficult, and given the circumstances of how it worked out with this place it was a literal travesty of how this is supposed to go, and exhausting for my family to deal with. Do not bring your loved ones here.

From the owner: High Point Funeral Home & Statewide Cremation Services. Affordable and Low Cost with High Quality…read moreService in Pre-Planning, Funeral services, High Point Cremation Services, Flowers and arrangements, and much more.

There is no better or befitting name for a funeral home than "Endswell." This is the best…read moreexperience that I have ever had in seeking answers to this process and I am over 72 years old. I want to thank Hunter who took my daughter's call at midnight and my granddaughter's call and met with us, and we were able to view our son and her father's body. It was absolutely a remarkable and enlightening experience. I will always use their services and recommend their services to all who are tired of the traditional lacking services. Thank you, Hunter and Veronica, for your quality service and your dedication and caring for Michael.

They prefer to play games rather than provide their overpriced services. No understanding for the…read moregrieving family, just gibberish. You'd be better off just GRABBING A SHOVEL.

Wow! How professional and organized. Carlos was cordial and his funeral home environment was…read moreawesome! He is the best!!!!

Magnificent Affordable Compassionate Funeral Services for NC. Fast Response to the Family's initial…read morerequest for Service. Beautiful Floral Reef delivery to our house. Funeral Services are a Next Level Art Form at Callands Funeral Home. So glad that we were referred to Callands. And I have already giving referrals to Callands to others. Don't risk sending your Loved One to anywhere else. Because all funeral homes and their level of service is not the same. Put your mind at ease and go straight to the best Callands. You will be so glad that you did. I actually cried tears of JOY because Mr Callands made my Dad look AMAZING!

I have been overwhelmed by the compassion, care, and attention to detail in the aftermath of losing…read morea beloved girl, our Lola. Eric, the owner, took care of us personally and I'm not embarassed to admit that I collapsed in his arms in tears when he showed up with her cremains, nose and paw prints, commemorative decorations, and more. She passed on the 20th and this company goes above and beyond to offer genuine care and services in the aftermath of what can feel like overwhelming grief. Eric and his company are doing God's work. You cannot choose a better company. PS Just realized that all of this care, all of this service was even more above-and-beyond: they didn't have a credit card on file for me and thus I had not paid a dime for anything. I had to reach out to THEM to ask if I'd paid. This is an exceptional company. Truly.

I really did not want to leave a bad review, but I just got finished euthanizing my baby, my…read morecompanion for 14 years, just to have the crematorium I had scheduled an appointment with to pick up his remains and cremate him not show up. I had sent them a photo for his urn and everything when I scheduled the appointment. When I called to find out what the delay was and they seemed to act as they didn't even know I had an appointment. I scheduled the appointment with the owner Eric Hicks by phone 2 weeks before. The gentleman that I spoke with at the time of appointment was not the owner. He told me they could send someone out now, but luckily my veterinarian was still at my house and was able to take him and have him cremated with them. Shout out to Oakes Animal Hospital in Winston Salem for providing me in home euthanasia and cremation services. They are one of the few veterinary hospitals that provides these services for established clients. I have used Serenity Pet before and even recommended them to my aunt when she had to euthanize her dog. She even used their in home euthanasia services. Which I did not because use, because my dog had a lot of anxiety and was comfortable with his veterinarian. My aunt was very pleased with Serenity services and so was I. I am disappointed that now I am not getting the items that came with the services Serenity offered. You have to understand I was emotionally wrecked and could not wait for 20-30 min for them to come. I'm writing this review mainly because they didn't even seem to care to enough to apologize for the mix up. When they text to use storms as an excuse for not being there. Which would be understandable if they had call, but I got the feeling they weren't coming in the first place. Like my appointment didn't exist. I did text them back to let them know my veterinarian was handling it and I had already told them that when I called. Their response was "Ok". No sorry for the inconvenience on one of the worst days of your life. I have used a few pet crematorium before and have never been treated with so little respect on a already difficult day. I choose Serenity Pet because they are still privately owned. Where everyone I've used in the past is now owned by a corporation. This was a very disappointing experience that I did not expect to have.

My son was just buried there on April 14th 2026 and we visited the gravesite on 7/27 and found a…read moredeep hole on the grave, we contacted the person and the office and they pretty much told us they were too BUSY to do anything about it for 2 days, this is SO DISRESPECTFUL to the dead and to the family, especially for the kind of money that it cost us. so SAD, and we originally were told the marker would take 2 months to do once it was paid off and we made the effort to also pay it off in less than a couple of weeks, so instead of it being done THIS MONTH it might be SEPTEMBER. These are UNIQUE why is it taking so long?

Beautiful park views, exceptional park services team, and compassionate counselors to care for the…read moreones you hold so dear.