Very knowledgeable and professional! If you need outdoor…read morepower equipment metro turf is a great choice.

I bought an $800 Honda mower from them about 6 years ago. I took it in about a month ago because…read moreit wouldn't run, and they told me there was dirt in the engine, the rings were bad and I needed a new mower or I needed to have the engine replaced. I took it to Professional Power Equipment they replaced the coil, spark plug and air filter for $104, and now it's running like a top. Avoid these people at all cost.

Needed a lift trailer and they had it. The rental fee was WAY BETTER than others I called. All the…read morestaff was super friendly when I walked in and helpful. I will definitely use them again!!

Worst experience I've ever had. Took them 2 weeks to fix something simple on my mower. They never…read morecalled us to update when it would be ready. Every time we called they said "your mower is next." Yet, it took 2 weeks for them to finally get to it. Horrible customer service. They deserve 0 stars.

After the yard guy, AKA Teenaged Boy, got finished chopping stones with my axe I thought I'd have…read moreto replace it. So I brought it to my go-to mower repair man. Having sharpened my mower blade in the past I thought I would see if he could revive this poor axe. He did and more. I have to be careful and not chop myself. This thing is sharp!!

This company services our lawn mower each year; we've had nothing but great service and fast…read moreturnaround here. Cheap? No, but worth every penny charged.

Service and parts is top notch, they went beyond and above to get a positive outcome 4 me…read more A big shout out to Chris & Ann, they are outstanding!

Right now not really pleased at all, took it in for tune up and self propelled repair, they called…read moreafter 2 weeks and it was ready, Got back home started mowing and the rear wheel came off, took it back the same day (Saturday), expected it on Monday, but they called later to say it was ready! Continued mowing and the rear wheel locks up and clicks ( no doubt a problem with the self propelled). Took it back on Monday, one week has passed, no call, no update, no nothing! While they were very apologetic, when you pay 1/3 of what it cost for a new mower, which includes the 40 dollar diagnostic fee, you really want it to work when you get it back ! Maybe they will deliver it when it's repaired, since I took it to them 3 times!

Always Helpful. I bought a Scagg Patriot, in 2022, when I need parts or service they are very…read morehelpful. 2 Thumbs Up!

Always have what I need, staff is knowledgeable, friendly and helpful. They came highly…read morerecommended, and I see why.

If you are into garden ponds, this is worth the drive to Shawnee. It's a bit no-frills, but the…read moreprices are amazing. (We're pretty sure this place is the liner distributor for the entire nation.) The display ponds are nicely done but you do have to contend with that western Oklahoma sun and heat and dirt. They do offer Koi (again at great prices) and water plants. We scored some lillies that were half-off (but their original prices were not that bad at all). They offer classes, too, and the "classroom" looked like it was a great set up!

We used this business exclusively for over ten years and it was a great place for everything you…read moreneeded to include advice. Unfortunately, Mike Miller retired and the place went downhill fast. We bought a $1700 filter system and had a few questions, so I gave them a call. Their solution was for me to look up information from the internet. If I wanted to get the product cheaper, but without any assistance if needed, I would have purchased it cheaper online in the first place. Zero customer service, got rid of most treatment products we always bought there, and prices twice as high as anywhere else, so sadly we will no longer take our business there.

I have had my machine serviced there several times. Theyhave been friendly. Any questions I had…read morethey had answers for them. I don't know where the negative is coming from .

I can not say enough great things about the people at B Sew Inn! I bought a Baby Lock machine from…read morethem a few months ago and absolutely love it! Had a strange issue that Baby Lock customer service had never encountered - even their tech support people were stumped. They suggested taking it back to my retailer, so a quick call to B Sew Inn and they agreed to have their technician look at it today (Friday afternoon!) so I ran over there. By the time I got there, the sales people had discussed my issue, and already pre-diagnosed the problem. They had me up and running in no time at all, and I still have the whole weekend to finish my project, which has a hard deadline of next Tuesday! This kind of product knowledge is the reason to buy from B Sew Inn. They stand behind their products because they KNOW their products. It is never just lip service. People say customer service is dead? Not at B Sew Inn!

Needed a hard to find part. Their service folks had a great selection at a good value…read more Unfortunately, the client didn't like it so I had to return for a different part. No problems. Quick and courteous. Recommended.

Looked for months for the perfect pendant lights and found them at Illuminations. Had a couple of…read morecosmetic issues with my purchase and they were very accommodating and did everything to correct the problems. FANTASTIC customer service and I will be returning for all of my lighting needs!