1. XCell Repairs

    1. XCell Repairs

    0

    Huntington Beach, CA

    XCell Repairs

    4.7 (853 reviews)
    Closed 10:00 am - 4:00 pm
    Updated 1 week ago

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    Response time

    10 hours

    Response rate

    95%

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    Owner and watch with new battery
    Russell B.

    Fast reply (on their day off, no less); replaced battery the next day in minutes; accurate quote; great price. Warm, friendly people. Thank you!

    They didn't update the WiFi drivers and refusing to take liability for their negligence

    They're either lazy, scammers, or incompetent! PLEASE DO NOT GO TO THEM I took my pc in because it was having black screens, and when I tried to clean it up and replug it it would not connect to the monitor. I tried everything but it wouldn't work so I took it here and explained that to them. I took it in on a Thursday, and they gave me a ticket and didnt really say anything else. So I ask "when can I expect to have it back?" and they told me that it'd be $65 and they'd have it ready by Saturday. Saturday comes and I call them and ask if the pc is ready, they said "we'll call you back". Waited 3 hours and they did NOT call back, so I call again and ask if it's ready. Now they say "oh, it's actually the motherboard," (so they figure out the problem but didn't bother to call and tell me?), and I say "okay.... Are you guys able to fix it?" And they say "nah, it's gotta be replaced." I asked what was wrong with it, and they said "the BIOS," which was very vague. In hindsight, I should've seen the problem here. They then say "we can suggest some good ones for you and call you back". Again, they do NOT call me back so I had to look up and buy a motherboard on my own. I bring it in on Monday and they tell me it'll be ready the next day. It was... but one big problem. They didn't even update the WiFi drivers! So they literally gave me another problem: it literally doesn't connect to the WiFi. So I spent all night trying to figure out how to get the WiFi working, but I don't have another computer or Ethernet to download the WiFi drivers so I can't even get WiFi. I hit up my online friend who's more knowledgeable on computers than I am. And they said "did they tell you what was wrong with it?" And I said that they said "the bios" and they told me "your old motherboard has BIOS flashback on it... it sounds to me like they didn't even try that and they immediately resorted to making you get another motherboard and charging you extra for the motherboard". So, on top of them NOT UPDATING THE WIFI DRIVERS, THEY SCAMMED ME OUTTA $150. I'm beyond furious and want a refund for wasting my time, stressing me out, giving terrible service and communication, and giving me a computer that doesn't even connect to WiFi! So like I said: they're either lazy and incompetent or know what they're doing and hope YOU don't so that the can get as much money from you as possible. Terrible service and they just gave my computer another problem! I called them again and they said they DIDN'T do a bios flashback and they "didn't have the tools". And instead of calling me and informing me about this they immediately said I need to replace the motherboard and charged me $85 extra for the labor costs. They also got mad that I "didn't give them a password" when I asked why they didn't update the drivers, and I told them that they never asked or called, and he said "why should I go around chasing you when I got other stuff to do?" And when I finally called them multiple times and asked for a partial refund, AGAIN, they didn't say anything and didn't give me a refund so I call them back saying "where's the refund?" And this is how I know they're shady because they said "we'll give you a refund after you sign this document saying we're not liable" like dude! What?! So they didnt even give me a refund unless I sign a paper that says "he cannot report this and we did not wrong". Extremely shady and scummy business, don't let them scam you.

    Fixed left hinge after repair.

    This place is great! Not only do they repair phones, computers, and consoles, they also repair headphones. I brought in my Sony XM-5's in need of a repair hoping they can fix it. Fortunately, I found Nick who happens to fix a few of these XM-5's before and gave me a reasonable price for repair. Nick, thank you very much for your hard work and your expertise!

    Here is a screenshot showing the Frankenstein Parts added to this phone
    Tony F.

    I had a great first experience, however the second time I used them my perception changed. We brought my wife's iPhone 13 Pro Max in because the phone just stopped working. They said we needed to change the power management chip; however, they couldn't do it at their shop and needed to ship it to their facility in Texas to get it done. They initially said it would take about a week and gave me an iPhone 8 as a loaner to use in the meantime. Well 1 week turned into 3, then the phone got lost in shipment. Not only did it get lost in shipment, but the tracking showed it came from San Diego, not from Texas and the package was NOT insured. While the package was lost, come to find out about a month later, my Identity was stolen. A letter came in the mail saying a new bank account was opened while we didn't even have the phone. I remembered that they asked for the passcode before shipping it back which is why I think this ID Theft could potentially be coming from this issue. They ended up giving me an iPhone 13 that was Frankensteined from their spare parts bin. They said it had a brand-new battery however this battery dies faster than my 3-year-old phone. They initially quoted us $280 to get this done with a down payment of $100. When we went in to return the iPhone 8 late loaner and get the Frankenstein Phone, they had the audacity to ask us to pay the remaining $180 balance. We never ended up paying this because we found it to be totally unfair. The original reason we wanted to do this was to save all our pictures on the old phone but now we are out $100, lost the photos, and have a worse phone. Buyer Beware!

    16 Pro Tempered Glass Protector Broke and was repaired! Looks brand new :)

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    Photo of Mathew S.
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    2 months ago

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    Nick N.

    Thank you Matthew. I'm glad that everything worked out

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    2 months ago

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    Nick N.

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    8 months ago

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    Nick N.

    Thanks Pete! I’m glad that we were able to help. :)

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    3 months ago

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    Nick N.

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    4 months ago

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    Nick N.

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    3 months ago

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    Nick N.

    Thank you for trusting us with your device. We truly value our clients

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    10 months ago

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    Nick N.

    Thank you Russell. We’re glad that it all worked out. :)

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    4 months ago

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    Nick N.

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    5 months ago

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    Nick N.

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    1 year ago

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    Nick N.

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    2 months ago

    Will always come back to this place, they take care of you. Quality parts and always have it done quick.

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    Nick N.

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    3 months ago

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    Nick N.

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    8 months ago

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    Nick N.

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    Photo of Missy C.
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    8 months ago

    Easy and painless repair. Walked in, and walked out in 20 mins! So glad I went this route.

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    Nick N.

    Thank you Missy!

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    10 months ago

    Really great service, and prices are fair too! Thank you so much for fixing my phone in time :)

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    Nick N.

    Thank you Myla for stopping by and trying us out! :)

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    1 year ago

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    Nick N.

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    10 months ago

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    Nick N.

    Thank you Gita for trusting us with your device! :)

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    Photo of Tony F.
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    2 years ago

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    Nick N.

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    11 months ago

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    5 months ago

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    Nick N.

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    2 years ago

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    Nick N.

    Thank you Edgar for trusting gnus with your device :)

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    1 year ago

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    Nick N.

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    2 years ago

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    Nick N.

    Can’t thank you enough for the continued support! :)

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    2 years ago

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    Nick N.

    Thank you Greg! Next time bring us something more challenging! :)

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    1 year ago

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    Nick N.

    Thanks Harry! Give us more of a challenge next time :)

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    1 year ago

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    Nick N.

    Thank you Samson for the continued business o we the years :)

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    1 year ago

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    Nick N.

    Thank your George! We strive to help our clients as much as possible

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    8 months ago

    They gave me and all my friends all free screen protectors on Thanksgiving. THANK You

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    Nick N.

    That’s why it’s called Thanksgiving ! :)

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    10 months ago

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    Nick N.

    Thank you Cherie for trusting us with your devices. :)

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    1 year ago

    3 screens for 3 iPhones, 45 minutes. Fair price and everything working S expected. I compared prices and this was reasonable.

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    Nick N.

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    1 year ago

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    Nick N.

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    1 year ago

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    1 year ago

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    Nick N.

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    9 months ago

    Nick is great always fast efficient service. Great prices always friendly and curtious

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    10 months ago

    Amazing staff and prices, very welcoming and helpful. I wouldn't go anywhere else but here the best stop in OC for fixes!

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    Nick N.

    Thank you Madison for trusting us with your device. :)

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    10 months ago

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    11 months ago

    High quality and fast friendly service. Always willing to answer my questions about my phone. Jerry and Nick are the best !!!

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    1 year ago

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    Nick N.

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    1 year ago

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    Nick N.

    Thank you Julie for trying us out! We appreciate your business :)

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    1 year ago

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    Page 1 of 22

    XCell Repairs Reviews in Other Languages

    Ask the Community - XCell Repairs

    Do you guys unlock metropcs samsung phones?

    Unlock meaning so that you can use with another phone service provider or to to remove Samsung or google account? We can do both but I would need to know the details of your phone

    Do you have the 15 inch 2018 macbook pro used space gray screens in stock as i need it repaired?

    We dont stock these since they are pricey but our vendor is in the Los Angeles area so typically it takes around 1-2 days to arrive. If you’d like us to pre-order, we would require a $50 deposit. The new screens are around $775-$800 for the… 

    How much for macbook 2018 15 inch screen replacement?

    You’d be looking around $480 for an excellent comdition Used original Apple screen

    Do you do MacBook Pro screen replacements? If so how much (Model: A2338 MacBook Pro M1 2020)

    MacBook a2338 screen repair would be around $380

    My iPhone 10 right button won't work could you fixing?

    By saying the right button, is that the power button?

    What's the cost to repair a charging port on an iPhone 11 Pro Max that isn't holding a charge? And how long does this repair usually take?

    Most likely it's your battery that needs to be replaced & the cost would be $85

    Hi, how much to replace the back glass of iphone xs? Thanks.

    The cost would be $65 and will take around one to one and a half hours

    How much does it cost to repair the front screen on a IPhone 11?

    If it's just your glass, the cost would be $115 which would also include a glass screen protector

    How much does it cost to fix an Iphone XS cracked screen?

    I believed I payed $140, and it took under an hour!

    Do they replace Garmin watch faces?

    Yes we can replace Garmin watch faces but we would need the exact model to give you a quote

    How much is iphone 8 back glass repair and how much is it to remove a stuck sim card slot in the iphone 8 a sim card tool broke in the slot and got stuck?

    We’ll replace/repair the back glass and remove the debris for $75. It should take about 1-1.5 hours.

    How much for iPhone 8 screen repair?

    The cost would be $60 and would also include a glass screen protector

    How much would it cost to replace a Samsung Galaxy S20+ 5G screen?

    Is it only your glass that’s broken? Does your touchscreen and lcd still work 100%? The cost to refurbish your original screen would be $195 and would take 2-3 hours

    Can you remove Apple ID for 6s without passcode? and how Much?

    Sorry iCloud info cannot be removed

    How much for iPhone 7plus to be fix ? Can't hear well when someone is calling , probably is speaker that have a problem

    More than likely it’s firstly from the inside. You’d be looking @ $35 for the cleaning

    How much is it to replace a Samsung Galaxy S10+ screen?

    If it’s just the glass that’s broken, the replacement would be $285

    My friend watned to sell me his 2018 ipad pro 12.9 inch with a cracked glads since he got a 2020 one how much would it be to replace the glass?

    Can you give me the exact mode number? If it’s a 1st gen, it would be $200. It it’s the 2nd or 3rd gen, you’d be looking @ $300.

    How much does screen replacement cost for iphone xs?

    If it’s glass only, the cost for repair/replacement would be $115 and would take about 20 mins.

    How much is it for a iphone xs battery replacement and will I get the message that its Unable to verify this iPhone has a genuine Apple battery" and "Health information not available for this battery" on the iPhone in settings after the repair?

    Yes, with any battery replacement for the iPhone X be it aftermarket or original will have that message. Only the Apple store can do that without the message appearing. The cost would be $65

    How much is it to replace iphone xs housing im looking for a white one?

    We do have a white iPhone XS housing in stock. The cost for replacement would be $125

    View All 63 Questions

    Review Highlights - XCell Repairs

    Jerry greeted me right away and fixed it within the next minute by showing me a trick as I had overcharged it.

    Mentioned in 129 reviews

    Read more highlights

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    When I recently found myself in need of a repair service, a search on Yelp led me back to Gadget…read moreParts. Years ago, I had visited them for an iPhone 8 battery replacement and was impressed by their promptness; I can't believe they had slipped my mind since. My four-year-old son recently damaged the screen of his iPad Mini for the second time. My previous experience with a different repair shop was lackluster, primarily because their three-month warranty expired just before the screen died again. In contrast, Gadget Parts distinguishes itself by offering a robust one-year warranty, usually unheard of. Upon dropping off the device, it was quickly repaired and ready for collection the next day. I particularly appreciated their hassle free approach to the warranty: it is registered directly to the device, no need for the original physical receipts. I'm so glad to have rediscovered Gadget Parts and would highly recommend them for any Apple device repairs. Hopefully, I won't have to come back any time soon!

    I brought my son's iPad in for repair, they took a look at it and instead of charging me $150 to…read morefix it they let me know how much it cost new. The difference was only about $10. Not many people would've gone the extra mile to give me all of my options, they would have just charged me the $150 and sent me on my way. He even went over the benefits of even buying a newer generation and how the security features are supported on my old one compared to my new one. If I ever need anything repaired in the future, I am definitely coming here. I will be confident that. I'll get an answer in an auto repair.

    Cell Phone Repair Pros

    Cell Phone Repair Pros

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    Attention this business is a scam. The overweight man that works there is so unprofessional but we…read morewill get to him shortly. So i called this business to ask for an estimate for a screen replacement for galaxy they told me $150 which I figured was a good price since everywhere else they were charging me 250 + ... i was busy so I had my cousin drop off my phone to them. I had no phone so my cousin had no way of getting a hold of me but I guess he was told by the same person I spoke to on the phone that they would have to replace my frame with a black instead of violet which is the color of my phone. He insisted that the violet color was an extra $100 to order. Since I couldn't pay anymore than 150 my cousin left my phone to him anyway. My phone was done the next day and my phone looks terrible. It looks like 5 year old replaced my screen and to top it off there was a tiny chip on the screenn. Also the frame wasn't even glued down properly and it's coming out of place. The screen cracked because I tried to press down lightly to get the frame to snap back into place. The glass was not worth $150 it felt like cheap plastic that looks like glass. I was never even told that the screen wouldn't be fingerprint compatible. My phone stopped charging because this man told my friend to make sure to have the phone with a case because the frame and the back/battery were not properly installed. As of today my phone no longer charges and the screen won't turn on it's completely dark. Also when i turned my phone on some of the settings were changed which means they must've went thru my phone (we will get to that later) .... I contemplated a few days if I should go speak to this person and explain to him what happened he could maybe replace my screen and this time with the original colored frame without the extra charge instead as soon as I began explaining to him he cut me off and said there was nothing he can do and that they didn't do refunds I tried to tell him that I was told one thing and then was told another and that the quality of the screen he installed was not good. He lied and said he had told me over the phone that the screen was after market. He never mentioned any of this otherwise I wouldn't have gone to him. Why would I agree to pay that much money for a cheap ass screen and a different color frame. ? He kept saying that he had proof that he did inform me of this and he said he would pull up his landline to show me the phone call where he stated this. I told him I would love to hear it and then he begins to cuss me out telling me to get the fuck out of his store and as I'm walking out he begins to charge at me and tells me to come back and fight him. I was shocked I couldn't believe that this guy really was treating me this way because I questioned his work which was not worth the money I paid. Then as I'm driving home my phone that he fixed completely blocks my network and won't read my SIM card or eSIM. I can almost guarantee he had a way to access my phone and since he was mad he made sure I could never use my phone again. And if he did that to me I can only imagine how many people he has done this too. He probably stores everyone's data from their phone. To anyone thinking of going here please don't. Idk how this guy is still in business he is no professional whatsoever. If you need a screen replacement your best bet would be to buy the stuff off Amazon and try to do it yourself I guarantee you can do a better

    Excellent service...very informative and patient. I highly recommend this place to everyone!read more

    Experimax Huntington Beach

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    4.5
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    I cannot recommend Kevin at Experimax enough!…read more I originally came in trying to figure out why my laptop wouldn't turn on. Kevin took the time to thoroughly explain that an overheated battery caused a short on the motherboard, and the processor had been fried. What truly set Kevin apart, though, was everything that came after. I was completely torn between repairing my laptop or buying a new one. I spent months going back and forth, researching laptops for photo and video editing, and throughout that entire time Kevin patiently answered every single one of my (many!) questions. He helped me understand specs, gave honest, knowledgeable input, and never once pressured me into making a purchase. That level of genuine care, integrity, and expertise is rare. Kevin's guidance made me feel completely confident in my final decision--I ended up choosing the perfect laptop for my needs (which I'm writing this review on now!). If you're looking for someone who is extremely knowledgeable, patient, and genuinely cares about helping you, go see Kevin at Experimax. Easily one of the best customer service experiences I've ever had. Thank you, Kevin!

    I had my iphone 12 Pro Max screen and battery replaced by a young man here, a few months ago…read more Today, the iphone got extremely hot, to the point where I couldn't even hold it. I put it up to my air conditioning in my car to cool it down, but my screen won't sense my touch nor open, even after restarting at the Apple store twice today. Within a week of getting my screen replaced here, I still had the issues where any characters that I pressed on the keyboard would get stuck, have a delayed response, or be off track. What a waste of money. I ended up having to buy a new iphone today. Had I known your services wouldn't work, I would have skipped the extra expense and bought a new iphone the day I visited you.

    XCell Repairs - electronicsrepair - Updated July 2026

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