Found Xpress Shuttles on Yelp. Response time was quick. Reserved roundtrip to LAX. Drop off by Bilal. He was friendly and professional even at 5am. Upon our return we had Katrina. She was great. up would recommend and will use again. read more

I know things come up but I found out I did t have a ride from airport while I'm standing and waiting on the shuttle. Considering I'm coming out of town, more and earlier communication is needed. read more

Wonderful service. Easy to book, very responsive. Drivers are on time and so pleasant

I used Xpress Shuttles again on Wed. Aug 24 to go from Irvine to LAX. Christina was the driver this time and she was right on time and very pleasant to talk to. I will continue to use Xpress Shuttles anytime I have to LAX. Just a side note...They will also take you just about anywhere you need to go. read more

If you need a reliable, family owned car service Xpress Shuttle is amazing! I have recommended them to many people. They are very professional, and on time or early! They are also super nice! My husband left his phone in the car and the driver came all the way back during Friday night rush hour traffic! I love this company! read more

I booked a ride from Ontario airport to Pomona and it was exceptional from the woman who took my reservation on the phone Leah. She made it so easy and explained exactly how it works. Its a great service with great employees and I will use them again read more

Thank you for the professional service and reasonable price. I was supposed to take my niece to the airport, but got sick and I called Xpress shuttles and they took care of everything. It was such a relief. Thank you again. read more

The service was excellent and my driver was professional. I would recommend them to everyone.

This is a wonderful, reliable car service that I use every time I go to the airport. On time always with excellent drivers, especially my driver Tom. Just outstanding and I would highly recommend them. read more

Yes, I totally recommend this company. Vehicle very clear, driver (Adam) very polite and nice. I would definitely use them again.

I simply called to get a quote for airport drop off. I asked the lady on the phone with the amount of luggage and people we have, will we be able to fit in the mini van she suggested. She told me that I need to do my research and find out myself if my items will fit. That was rude and unprofessional. I do not recommend! read more

Great Service! Bilal greeted us 2am at LAX. He followed our flight which was delayed and was there to greet us on time after all the delays. Friendly, clean car, helped with luggage and communicated well. Got got us home quickly and safely. read more

So happy i found this shuttle service. Private ride wirh very reliable customer service. Family owned and operated! I scheduled online..then a day before i got a text and email from my driver, Tom, introducing himself. I was picked up on time, in beautiful BMW. And i found out you can hire them to retrieve you from medical procedures too..you know... the ones when the MD says a family member or friend has to escort you home? Thanks xpress! read more

I used Xpress Shuttles for the first time recently. I found it very easy to book online. I left a voicemail, then I Booked online. I am old school! I prefer the phone//Then they called me back regarding the voicemail and confirmed my booking from the website. Super quick and easy! The customer service is top notch. I chose this service on behalf of my mother in law's recommendation. She's from Texas and recently moved here and used this service. She is hesitant with Ubers and Lyft bc they cancel and are late. And had a bad taxi experience when trying to use a credit card vs cash. This was my first trip out of the country; leaving my 1.5 yr old for the first time as well. So my husband needed me home safe. I was also due to arrive at LAX at 11:50 PM. Who wants to get a taxi, or shuttle to a ride share then? The company confirms and so does the driver personally. Multiple times. So no stress about them flaking! TOM was in my area 30 mins early to take me to the airport. Letting me know that when I was ready he was. Remember always waiting and watching the drivers continue to be late or cancel? Not here!!!! He was not just sitting outside my house; there was no pressure. More just an ease to being early and on time. The ride was quick and smooth.The airport is under construction and he knew it like the back of his hand. When I came home from out of the country he confirmed the time the morning of travel. I then changed my flight from arriving almost at midnight to a couple hours earlier and he immediately responded that it was all good. Very flexible! I landed and received a text that he was outside and told me exactly where to go to meet him. I will continue to book Xpress for my airport needs and whatever else comes up. I defiantly felt important, respected and arrived early and in style. With help from a personable and personable gentleman TOM. Request TOM. This service is worth every penny. You can pay and tip online! But you will end up wanting to tip more because you will be feeling as if you were traveling royalty! read more

Great Service. Will always be my #1 transportation to any airport and back.. I have used them a few times and will continue to us them. I also felt safe driving with them read more

Used this service for the first time this past week . There were a few reviews and they were good , so I gave them a try . They were absolutely great . We were headed to LAX Tom Bradley for a 8:30 flight . We needed to leave the house by 4:45 am . They were there when they said they would be and it was smooth . Our driver was Carissa and she was awesome . We used them again for our return home and this time we had Larry again he was on time and was awesome . Definitely will use again without hesitation. read more

It's hard for me to use companies like Uber and Lyft when there are reliable companies like Xpress Shuttle. I've used them for years to get to the airport and not once have they forgotten about me or did me wrong. The times I've used the ride share companies something goes wrong. From annoying passengers to literally not getting picked up using ride share companies is a nightmare. Yes, I will gladly pay a higher cost for professionalism. That's Xpress Shuttles in a nutshell. Reliable, Quick, Professional. Tom has been my driver multiple times and he is the best! Ask for Tom! read more

I have used Xpress three times from Camarillo to LAX and it is an affordable, consistently reliable and professional service! Our driver, Bilal, provided excellent pre-arrival communication which we really appreciated. Simply the best - we will be back! read more

We've used this service on our last few trips to get us to and from LAX, and have been very satisfied. Their drivers are courteous and efficient, and use text messages so that we know exactly what to expect. read more

Excellent company for shuttle service. Drivers are friendly and they as well as the people in the offices stay in contact with you throughout the process to make things easy. If you are looking for shuttle service, you will not be disappointed. Excellent customer service. This will be the only company I use for shuttle service in LA. read more

Wow! My family and I are so impressed with the level of round trip service that Xpress Shuttle provided us. Dan was scheduled to pick us up at 5:30pm to take us to LAX- he was early (we liked this), he was dressed nicely and very professional. We really liked him. On our return flight home, Bilal picked us up from LAX. He began communicating with us the day before he was scheduled to pick us up until the time he met us outside of the LAX baggage claim. Once again the driver was courteous, dressed nice and very professional. I cannot say enough GOOD things about the level of service we received. If I could give Xpress Shuttles 10 stars I would. I will most definitely use them again! read more

Have used several times to get from orange county to LAX. No issues wiTh last minute cancellations. Easy to change travel mid trip. No ride share hassles. Door to door at LAX read more

This is the best shuttle service I have used in the Southern California area and one of the best drivers with whom I have had the pleasure of riding. I and a family member riding with me were ready for pick-up earlier than the time I had booked. I texted our driver, Tom Weber (I already had received his name and phone number!), and he responded that he was on his way and would keep us appraised of his ETA. When he did arrive (fifteen minutes early!), he popped out of the car and with a big smile on his face, introduced himself. He loaded our luggage and we were on our way. The car was impeccably clean and comfortable. Tom is a skilled driver and navigated the freeway traffic easily. Ours was an hour-long ride and the three of us had a most enjoyable conversation, which he thanked us for as he dropped us off. I travel every week for my work and have used car services regularly. Going forward my only choice will be Xpress Shuttles--a very professional company--and will always ask for Tom! read more

We used Xpress Shuttles to get from LAX to Anaheim, and we've scheduled our return trip with them as well. Honestly, this was the smartest choice I made for our vacation, this company is stellar!! Dan was a fantastic driver and kept us entertained with excellent music and chat. It was so relaxing! read more

Awesome service! I had to travel to Anaheim for a conference. It was my first time traveling alone and I had so much anxiety. My main concern was safety. I was very fortunate to find and reserve with Xpress Shuttles. They pick you up and drop you off door to door. Their communication is excellent. The company as well as the assigned driver contacted me the night before to confirm my reservation. They are very professional and drive safe. The two drivers I had were Scott and Bilal. read more

Anthony was such a kind, accommodating driver! He was on time and got me to my destination quickly, and we had a nice conversation. Would definitely recommend this service and use it again. read more

Would highly recommend Xpress Shuttles as I have utilized them for both a business trip out of LAX airport and a personal vacation trip out of Long Beach airport. The customer service is great, as they factor in the time to clear TSA and baggage check in when recommending a pick up time for flight departure. Drivers are friendly and are the airport prior to your arrival for your return flight. You are always provided with the driver's cell phone number at least 24 hours prior to your pick up day and time. The driver is in contact with you at least the day before the flight to confirm pick up and prior to your return flight home and when you land. My shuttle had an unexpected flat tire due to unavoidable debris in the Fast Track lane while in transit to the airport. The. driver was able to get a last minute Uber ride which Xpress Shuttles covered the cost of the Uber ride. I still arrived at the airport in time to clear TSA and still have time to grab a bite prior to pre-boarding for my flight. I would highly recommend XPress Shuttles. read more

Good service, I take all the time I have to go at Lax Airport, punctual, fast e good price. Highly recommended.

This company is so professional. They are always on time (and usually 10 minutes early), the drivers are nice and more importantly SAFE. I can't tell you how many times I've felt uneasy in a super shuttle ride. We use them for airport travel and when we stay in La Quinta for The stagecoach music festival. This year we took them from studio city to La Quinta and it was just like using them to get to the airport, easy and professional. Gene was a great driver and we requested for him to bring us back. Please avoid the headache of super shuttle and book with Xpress shuttle! read more

Xpress Shuttles is one of the most reliable shuttle services in Southern California. My family has used them to get to airports, the LA Cruise Harbor and Rams games! They make travel easy from booking to drop off. After they took my card information they asked if I would like to tip on the card which I loved, cause I don't like to carry cash when I travel. We have had the same driver multiple times which makes us feel really comfortable using them. We trust the drivers and the service provided. Xpress Shuttles has even supplied car seats for us on multiple occasions. They say you get what you pay for and at Xpress Shuttles you get great customer service which I will gladly pay for 10/10!!! read more

We used Xpress shuttle to take family to different theme parks in LA. They were visiting from out of country and we don't live in LA hence we had worries about a safe and reliable journey. Xpress shuttles was wonderful in providing a safe and reliable service. The booking and payment process was seamless and the driver was prompt and courteous. Even with a late night journey, we didn't have to worry and family was able to easily get to all the parks on time and comfortably. Highly recommend. read more

Great experience! Easy booking and confirmation. Driver texted day before to confirm and was very professional. My flight was delayed and got to LAX much later than anticipated. I was traveling with my 5 year old son and we felt safe and didn't have to worry about whether we would be able to get home from the airport. Driver was great and confirmed we didn't have to worry he would still be there. We will always use this company and so glad we did this time! Our Driver was Drake and he was wonderful! I only wish I would have asked what jazz music he was playing, it was so soothing!!! read more

I have used Xpress shuttle for a handful of trips to LAX since moving to LA. They are professional, courteous and easy to work with. I am comfortable with their team and they are extremely reliable. read more

Hello world! I would like to give this business a 5 star x 50 states. Omg! My service Queen Leah was absolutely OUTSTANDING to the nth degree. I called from my home state of Michigan and to my surprise Xpress was booked. Well Queen Leah webt to work searching and asking all the right questions and found an opening for me. She didn't leave me hanging, she never said I can't help you, never said.." Is that all you needed". She just went to work to figure out a way to put me in schedule. I loved her awesome attitude and her professionalism. I could understand her ever word. Her diction was sooooo refreshing. Please give her a promotion. She was just happy and pleasant. Not 30 minutes after booking I had to cancel because my family made arrangements for me. Queen Leah never had nothing but a generous thank you, and I will take care of the cancellation and you have a great stay in California. She is truly a miracle working and a Blessing. Just an over the top WOW work ethic!!!!!!!!! Big ups and coodos to Queen Leah. Thank you for all of your assistance. read more

The customer service on the telephone was horrible. I would never recommend or use this company. The person on the phone definitely could use customer service classes and could learn a little humility. There is no excuse for hanging up on a customer I won't change my mind you are only making excuses because I gave you a poor rating. You did nothing on the phone to calm the situation you only inflamed it. read more

Xpress Shuttles was recommended to me through my Nextdoor Web site and it is everything and more! I needed a service to pick me up from Valencia and take me to LAX. The round trip charges were reasonable, the communication was constant not only from Leah but from my driver, Bilal which put me at ease. I received confirmation about my pickup times in advance, Bilal texted me when he was due to arrive and assured me that time wise we were doing good. Bilal also explained what I needed to do upon my return which was so very helpful as this was the first time I was using a shuttle service. My trip to and from LAX when smoothly because of the great follow through from everyone especially Bilal. I made a point to ask for Bilal and they accommodated and it was a good thing because upon my return trip I was confused of where I was suppose to wait, had bad cell reception, had to wait longer then normal for my luggage Bilal did his best to try and reach me by cell and from the little bit I told him he knew exactly where I was and because he took me to the airport he recognized me immediately. I really felt I was in good hands all the way with Xpress Shuttles and Bilal. I recommend them highly if you need a ride to LAX or anywhere! read more

Holy shit, I am so glad we found this Xpress Shuttle. We needed a way to get to and from Coachella and were at a loss because the property we were staying at was too close for a festival shuttle stop, but too far for us to walk, and so after weeks of searching, we found this godsend of a company. Our driver Christina was fantastic, she arrived everyday on time and at the end of the night was already on-site ready to take us home. Each time we got in the car at the end of a long ass day, Christina had ice cold waters, Gatorade, and snacks for us. She was the best and by the end of the weekend, felt like part of the family. Considering what you'd pay for a ride share service each night, the cost of this service was very reasonable, and you can't really even put a price on the fact that we didn't have to wait for god knows how long to even get a Lyft or Uber, our driver was there ready to pick us up like a loving caretaker eager to take her children home after a long day at kindergarten. We will absolutely be using this service next year read more

Great value. Was nice to sleep on the way to airport and get dropped off right at the terminal.

I had the BEST experience recently with this service primarily due to my driver from Xpress Shuttles service, Scott Escalante. I had to make a trip to pick up my mom's kitten on a turnaround trip where I had been flying all day consisting of several flights. I was very tired, hungry, and a bit anxious to get back home to my mom who wasn't feeling well and check on my own pets who had been left alone. Not only was my flight schedule monitored (as was explained) but Scott was very patient, kind, prompt, friendly, and a pleasure during the entire experience. He made the rather exhausting experience a delight with his professionalism and courteous service. For a transporting service that is almost non-existent anymore because of COVID-19, it was a relief to learn your company is still providing curb-to-curb/door-to-door service and with an employee like Scott representing it, you are sure to gain more and more clients to use this service over and over again. I'm sure I will the next time I need such a service. read more