Joe is the best. His shop is pretty busy, but he is very nice and easy to deal with regarding your…read moreauto needs. I needed some exhaust work and I took it to a couple of local shops. I was quoted $1,500-2,400.00 by two other places. The car is over 20 years old and the whole exhaust system had been replaced 5 years ago. I doubted that the catalytic converter needed replacement. Based on the recommendation of a friend, I took the care to J and R. He took the time needed to diagnose the actual problem. He fixed the parts that needed to be fixed and did not have to replace the entire system. Saved me a ton of money and saved himself time and labor. I have a second issue that he could not fix the same day, but is ordering the materials and will take care of soon. Again, at a price that is very competitive.

Sold a vehicle with a junk transmission, went out 30,000 miles later. Never filled it when their…read moremechanics serviced it . Fluid was completely empty. Thanks for the warranty though. Salesmen: Can't call yourself a salesmen if youre selling women with children, or without, shit cars, knowingly. That's called a piece of shit. Recommendation: show me the Carfax, don't forget it lol

I worked with Nancy and she was efficient and easy to contact, had a good working knowledge of the…read moreprocess. The vehicle I purchased had a check light pop on 5 miles off the lot and the Bluetooth had an issue shortly after that. The people in the service center were helpful and got my 'small' issues fixed directly at the Kia dealer. They were extremely helpful and gave me a sweet loaner vehicle! Obviously I didn't love having these few glitches and I was clearly upset at the time, but the method they handled it in was solid customer service and support. I'd love to give a 5 but let's be honest, who could be 5 star happy having to go to service center twice the same day after driving it off the lot? A SOLID 4!

Super nice guy(Rich)! Fair prices and timley repairs. I was there a few weeks ago to get a new…read morealternator in my 94 Elderado. Just this past week he did breaks on my fionces DeVille. Thanks Big Rich!!

I've taken my vehicles to Tom at ForCom for years. He is honest and very fair priced and never…read moresuggests doing unnecessary work. I have some older cars and he also was straight up in suggesting when to stop putting money into the cars even though, tight wad that I am, I still had him do some work on them to keep them running.

I had a family member go to Chris and Chucks garage to have the car looked at because it kept over…read moreheating they said it was fixed. My family is from out of town they picked up the car and went to wausau it overheated took it back. They got another call and said it was a bad radiator replaced they came again to pick it up same problem over heated. This time i was asked to pick it up for them because i live her by the time i got home it again overheated now this was the third radiator they claim they replaced now i have it at a real garage that i use so now i know it will get fixed right do t take it there they rip you off and don't fix the problem and stand behind their work

Every time we took either of our vehicles there they did the job and the cost was less than we…read moreexpected. Great place!

In all seriousness... Car dealerships seem to have either 5-star or 1-star reviews... so what's…read morewith another one? I think it comes down to basics of service... are you happy or not. In my case, I have owned 2 Outback's since 2016 and drive them between CA and WI. I have experience w sales, service in a couple locations and I find the Kocourek dealership to be a better choice. I have 2 experiences to compare Kocourek to others. 1. Service, last week I brought my Outback in for 60K service knowing rear pads were at 2mm from another location check 3K miles ago. I got a quote for service and breaks from my Subaru dealer in CA and the out the door price was over $2300. Doing the same service here plus rear brakes ran me just over $1400. I drive down from 3Lakes area and wait for the car... they arranged for a rental so I could tool around Wausau for a few hours. all in all a great day. 2. Sales, last week when I was doing service, I reviewed purchasing a 2nd Subaru for the family. having purchased 2 Outback's in CA I found that getting anything less than MSRP is nearly impossible without broker or fleet connections... Whereas here in the Midwest, Kocourek started at $2500 off MSRP. Then when picking up the car today, they said that they had pre-installed "undercoating" but were absorbing it... as a courtesy for the few days of back and forth texts and emails to close the deal. Bottom line, this dealer is over the top in both service and sales compared to the 2 local dealers I am used to in Northern California. Happy to share I am a big fan.

This is my third visit for service at Kocourek and they do excellent work. The pricing is far,…read moreexcellent communication and service has been done right the first time. It's amazing how excellent the service experience has been in comparison to the sales department.

They were so responsive to a last minute request for service. Here for one week from California and…read morehad car issues with my moms car. Most shops were booked out weeks and they listened to my issue and said have the vehicle towed and we can take a look. The next morning they communicated right away and by noon they had identified the issue and provided an update and repaired the car issue by 1:00 pm and picked up by 2:00. So thankful for their attentive communications and quick turn around. I would highly recommend them for you auto repair needs!

Without a doubt, the most clearly operated, professionally run auto shop in the area. Do not…read morehesitate. This is THE place to go for service.

When a van forced my granddaughter off the road one winter day and she ended up totaling my car out…read moreon Grand Ave in Schofield, Lightening Towing was there within minutes. My insurance company took days longer than they should have to process the claim and then refused to pay for repairs or storage fees because it was a hit and run and the offender did not make contact with the vehicle so Lightening Express gave me a great deal and towed it to the junk yard.

Lightning express towing arrived with a rapid response in our moment of need. Jerry quickly…read moreassessed the situation and diligently got to work on resolving our situation. Jerry's kind words and expertise is unrivaled we would highly recommend lighting express, be sure to ask for Jerry.