I wish I could give them no stars, we have been working hard to fix our credit and have had a auto payment set up with them for 3 years. My husbands card got hacked so we switched cards. My husband forgot to go into the office to switch the card, but made a payment. They sent us to garnishment 3 days before our next bill was due. When calling them to try and resolve the issue they refused then denied me basic information that I'm entitled saying their company didn't handle that. Needless to say we're going to court to stop the garnishment. Michele smith is the rudest most aggressive worker there who's condescending to women. Yells and mocks you. Be careful when dealing with them they won't work with you or allow you to speak to anyone helpful. read more

I got a collection notice from them, made one payment and left a comment asking them if they had a settlement offer they could offer me and I would pay it in full. I never got a email or a call from them. Instead I got a summons from them taking me to court to get more money out of me and of all times during the holiday season. So now they want more money from me and to take it away from my kids. So these people don't even want to work with the clients. They would rather take them to court and get more money out of them. Not really a good business. read more

A process server came to my doorstep early last month (August 2019) informing me that I now have an obligation to make good on a debt of $1200.00 that was acquired by me from Brian Harris car sales in Selah; a debt which is now the responsibility of Yakima Adjustment Service on West Lincoln blvd. and is now just North of $1500.00 all of a sudden. This debt came about as a result of a car purchase I made in December of last year; a car which turned into a real lemon shortly after the purchase was made. As a result of its un-driveable condition, I had to give the vehicle back to Brian Harris, since there were just too many mechanical issues to list as of this writing. When I approached Jose' at Yakima Adjustment Service on the same day I received Notice of Service, I became obligated to make good on a promise to pay them $100 for the month of August + $200 a month thereafter. I had no problem with either obligation but did ask if it would be possible to obtain a one page letter of some sort, to remove this action from my credit history report once the final $200 monthly fee payment was made; a letter which would be provided to all 3 credit bureaus. Their best response was simply that its not their policy to provide such a letter and now, as a result of my "unreasonable" request and the fact that I refused to sign their contract for failure to act on their part, we're going to Litigation...!!!! I'm an honorably discharged veteran and a solid member of both my community and my church and THIS is how they treat their Vets and the "good people" of this community...??? Fine, lets litigate, but a 1 page letter removing this action from my credit history, would sure go a long way toward a more positive review of these people, this company and/or of this person, even if I lose in court. It would have been a much easier and more cost effective process also, but far be it for these guys to understand that. *No STARS for this review. read more