I had a plow service that didn't show up. Michael came out quickly. Did a fabulous job. Very…read morefriendly and personable. Highly recommend

I had the unfortunate experience of hiring this company for lawn mowing, snowplowing and fixing up…read moremy landscaping beds. I was very disappointed in their quality of work and professionalism. In my opinion it was a very bad experience. They were supposed to trim all my bushes and trees. They forgot to trim several of them and the others were done haphazardly. They ripped out flowers that were perennials because they thought they were weeds. Many areas were missing weed barrier, even though it was in the contract. The company admitted that the job needed more mulch, but because they underbid the job and was losing money, they would not provide any more mulch. They also admitted that their workers were new and not properly trained. In my opinion they harassed us for more money because they could not estimate the job properly. The owner continously told us of a toll bill for $1800 he owed to gain our sympathy. The owner assured us that he had arborists working for him but this statement appears to be false looking at the completed project. For snowplowing, they had to be constantly called and asked when they were coming out. The company provided an expired certificate of insurance to trick me into signing a contract. They tried to tell me that a car insurance certificate would be just as good. I have a copy of the car insurance certificate the company gave me. This company has had numerous people complain about their snowplowing service, but they delete all of their negative comments and 1 star reviews off of their social media pages. This company was hired by my elderly neighbor to cut her grass. She is 90 years old and has a hard time seeing and hearing. She paid them a lot of money. They rarely show up to cut her grass. They never even provided her with a receipt for her money or a contract. Her family had to get involved to help her. They refused to bag the grass clippings after they cut my lawn even though the contract stated they would. The grass looked atrocious with all the loose grass on it. The company canceled my contract and wanted to give it to his friend. He was going to pay him a fraction of what I paid him and keep the rest for himself. The pictures submitted with this review is how this company actually left my lawn. When I explained to them that is was unacceptable they proceeded to cancel my grasscutting contract. Most businesses when they get negative reviews they get upset and do everything in their power to have the reviews removed. Instead businesses should look at the negative reviews as a learning tool to improve their business and their employees. People really do not want to put down local businesses but they most certainly do not want to be taken advantage of. In response to the owner's comments: The fictitious accusations that this company has made instead of responding to the actual problems with his company should tell you everything you need to know about who you would be hiring

Excellent service, quick and efficient. Love these guys. Always courteous and professional.read more

From the owner: Welcome to Steps of Faith Landscaping, your go-to destination for all things outdoors in Buffalo,…read moreNY! We believe that your yard is an extension of your home, and we’re here to help you make it stunning year-round. Landscaping: Transform your outdoor spaces into breathtaking retreats! Our expert team specializes in designing and installing beautiful landscapes that reflect your unique style. Lawn Care Services: Achieve the lush, green lawn of your dreams! We understand the unique needs of Buffalo’s climate and tailor our approach to ensure your lawn stays healthy and vibrant throughout the seasons. Fall Clean-up: As the leaves change, let us help clear away debris and prepare your landscape for winter. Snow Removal: Don’t let winter slow you down! With our prompt and efficient service, you can enjoy a worry-free winter while we take care of the heavy lifting. At Steps of Faith, we’re committed to providing exceptional service and creating outdoor spaces that inspire joy and relaxation. Let us help you cultivate the perfect environment for your home—contact us today to get started!

Incredibly professional. Best job ever! They did a great job turning back some very tall trees…read more Prices are incredibly reasonable. I highly recommend them. I'm

I had this business do a few landscaping jobs for me in the fall ( trimming shrubs, cleaning up my…read morefront beds, cleaning my gutters). They did a great job for a reasonable price, came to do an estimate, came when they said they would. They did my snow removal this winter and did a great job. I have a corner lot and the street plow often plows snow and slush up on my walk- they came back and replied when needed. There was no damage to my lawn anywhere. They are reliable and do a great job!

My grass looked like a forest and my lawn mower broke!! He was recommended to me and he does great…read morework, very respectful, clean up after himself and prices are very reasonable!!!

I have a large building with a lot of sidewalk. With all this snow I got a warning from the city in…read moreroselawn, came out within hours and did a wonderful job! It's where people meet my expectations but he did! Highly recommend

My family visits Grabber & Sons for all our seasonal purchases, such as pumpkins, veggies and…read moreChristmas trees... we absolutely love them. Julie and the other ladies are always so helpful. My daughter-in-law stopped there on Sunday and picked up two pumpkins and a houseplant. The girl who checked us out made sure to educate her the plant (it's of the carnivorous variety, which is new to her, so we really appreciated the info on caring for the plant). Tuesday, she was redeeming her receipt for cash on the Fetch app and noticed she was charged for a Mum we didnt buy. She called and spoke with Meg (I believe) and Meg was great! She said there are times when they use the register for a price check and forget to cancel it out. She apologized a few times and was able to credit her credit card right back, no questions asked. She even sent a confirmation for the reimbursement. Amazing customer service, we're happy to be regular customers!

Called about snow removal. Quoted me a price for service then told me to call back at 9:00. I…read morecalled back at 9:00, then they tell me call back at 10:00, call back at 10:00 then they say call back at 11:00. Didn't feel they were organized or together. I see their trucks all over my area however wasn't impressed with their response to my desire for service. Too many other businesses in the area that do what they say and say what they do. In my interactions with a few employees I felt apathy.

I have been with Dylan from the very beginning. I'm a senior on a very small pension and he gives…read moreme a discount. He is does an excellent job an treats me like family. He keeps my property perfect and I have a lot of gardens! He takes care of me knowing I can't do it anymore myself. He is prompt, professional and a sweetheart. I highly recommend him. Your gardens will thank you I promise! I absolutely love this guy.

HORRIBLE SERVICE!…read more Requested a quote. Dylan said he would provide one by end of the weekend. After the weekend, Dylan provided an excuse daily as to why he wasn't able to send it, then ignorEd my messages. DO NOT USE. if it is this hard to get them to just send a quote, imagine how horrible it will be when the job commences.

Darren told me he would be at my property to grind down a stump at noon on Monday. By 4:00 p.m., he…read morestill had not arrived, so I called to check in. He told me he had taken another job and might come by later that day or possibly another day. I found this to be very unprofessional. He eventually arrived the next day at 11:00 a.m. The agreement was that the stump would be ground down to lawn level so I could cover it with soil and plant grass. However, he left a large portion of the stump about a foot above ground, making it impossible to seed over it as planned. I told him I would handle cleaning up the wood chips myself, since my neighbor offered to help with his tractor. But when my neighbor saw the stump, he said the job was not done properly and that it was far too high above ground to be seeded. When I called Darren to ask if he would be returning to finish the work, he became extremely aggressive and verbally abusive--calling me a "retarded bitch" and threatening to dump debris in my driveway so I couldn't leave my house. Because of these threats, I had to file a police report and install security cameras. I refused to pay for a job that was clearly incomplete and poorly done. Everyone who has seen the stump agrees it was not properly ground down to lawn level.

DB referred me to K&D Landscaping and Snowplowing. Hmmmm. Interesting. DB told me that they were…read morebooked with snowplowing customers, and could not take on any more customers, so, because KD had more snowplow trucks, they would probably be able to take on more customers.

I just had do some front and back yard cleanup and they did a wonderful job. His workers really…read moreworked hard and was very polite. Thank you Tony and crew.

Took my yard from tragic to fantastic. Can't say enough about Pinelli Landscaping…read more Professional, clean, on- time and went above and beyond my expectations. The nice crew of gentlemen did everything so quickly and transformed my yard almost overnight and after the job was done, the clean up was spotless. I would highly recommend this company for all of your landscaping needs. Hard to find a company like this that takes pride in their work and does the extra without even being asked. They've got a good thing going!