I chose to do Young Drivers in the Kingston location for my son. I chose Young Drivers due to its long standing reputation and the claims it makes on its website.
It is impossible to get a in-car appointment. My son has been done his on-line class for 6 months and he has only been able to get 6 hours of the promised 13 in-car hours complete, despite being available at any time (he is done school and not working)
The customer service is just full of excuses, they even suggested that I teach my son, have him go and get his G2 and then they would finish up the lessons afterward. My comment was what was I paying them 900.00 for?
Too much apathy and no empathy for families wanting to get this important step over with. My son started his course on July 5, today is May 30 and he is still not able to complete it.
They also do not allow you to book any in-car until you are done your on-line, unlike other companies in the Kingston Area ie: First Drivers which my younger son is taking and we are very happy with.
I have never left a review for anything before, please stay away and save yourself a very frustrating experience. read more