I haven't gone yet but I did call in and the gentleman that answered the phone was so polite. He…read morepatiently listened to my question and answered them all without sounding like he was trying to rush me off of the phone. I will be checking them out - that absolutely sold me.

I had called before going in with a rip in my favourite pair of pants and on the phone they were…read moreextremely polite. When I got there, they were very friendly and helpful. I told them I needed it fixed within the next two days and they got it done. They did such a good job that a couple days after picking up my pants I went back with a bunch of other alterations. This is my go to for alterations and cleaning, and I would recommend it to anyone. Professional, polite and fantastic service.

I gave my shirt for alteration and they did a very good job…read more Friendly customer service.

Not impressed at all. When the word cleaning is in the name - Dry Cleaning you should expect…read moresomething beside just throwing a clear plastic baggie saying done. Came back as if nothing was done. What a waste of money. Do not bother. It is also not great customer service to go out and smoke in front of your own store.. really?!

0/5 stars. This place honestly needs to be shut down…read more After a trip to the Caribbean, I brought in my fairly new jacket for dry cleaning. I've only had it a little over a year, and it was in excellent condition, no stains, no holes, nothing. When I brought it in, the woman working there insisted on charging me an extra $16 to "repair" the zipper because there were a few loose threads. She said it needed to be fixed before cleaning to prevent damage. It was literally just a loose thread, but I paid it anyway. I dropped my jacket off on Monday, and the pickup date they gave me was Thursday at 5 PM. I went to collect it, and suddenly my coat wasn't there. She told me to come back the next day. I said okay and called the following day to confirm it was ready before coming in. That's when I was told some nonsense story that my jacket had a stain and needed to be re-cleaned. My jacket had no stain when I brought it in, so what are you talking about? Then she told me to come back Monday. I told her that was impossible because it was -6°C, snowing and raining heavily, and this is my winter coat. I needed it by the next day at the latest. After that, I was given yet another story, this time that the delivery driver couldn't deliver because of the rain. None of this made any sense. I then asked for the store manager's number, and she refused to give it to me. Instead, she tried offering 50% off my next service but there will absolutely NOT be a next time. This morning (Saturday) she finally called to say my coat was ready. When I went to pick it up, I saw that the hardware on my all-black jacket is now completely scratched, to the point that it looks silver instead of black. When I pointed this out, she had the nerve to tell me I brought the jacket in like that and that there was nothing she could do about it. So after keeping my coat two extra days, giving me multiple false explanations, refusing to give me the manager's contact, and damaging my jacket, they still refused to take any responsibility. Terrible service from beginning to end. Zero accountability. And to the business responding to other reviews claiming customers are "scamming" you, trust and believe I have all the time in the world. People deserve to know exactly how this business operates. Don't bother trying to delete this review either, because I will just post another one. PLEASE NOTE: the first two photos were taken 2 WEEKS before I took it to LONG BRANCH CLEANERS, the last 3 photos are how I received it.

Hello, Just before heading into 2026 I wanted to take a few moments to send my very best wishes to…read morethe Team running this shop. I have been using their services for 7 years now. I wppreciate the fact they are always able to accomodate my requests on time and the quality is comparable to other sites that charge more. I also have become a steady customer because in addition to cleanibg. Mona, offeres a complimentary seamstress service. I find her work amazing, she's transformed my dresses into someting wonderfull and made me so Very Happy in being able to make adjustments to my liking. I love your work Mona and also the flexibility of accomodating my requests to a great finish and always on time. Wishing you the best in 2026 and Thank You for all the hard work you do!

Wonderful lady runs this cleaner. She does great alterations and high quality repairs.read more

Hi we are standing outside your establishment. You have the suit for my friends wedding. Hes a…read moregroom and he needs the suit in the morning. He received no calls from you before you left. Can you kindly open the store so he can get his suit!!!

About 9" of the fabric attached to the main zipper of my knapsack had frayed open. Mustafa had it…read moreready the next day and his work was excellent. You would never know it had been repaired.

Mustafa Dry Cleaners, sewing and alterations is a great shop, super fast with very good prices…read more It is located in the concourse area of TTC's Islington Subway Station, one level down from the street level, near the stairs leading to the buses. Not only does the owner do dry cleaning at a reasonable rate. He did some pants alterations for me. Turning a pair of long pants into a pair of shorts I needed for work, a perfect fit. He also repaired a blanket that needed extensive stitching, a perfect job. He offered to have the repair and alteration done the same day, but I said it was OK and picked it up the next day. Thank you.

I've been coming here for my alterations (and dry cleaning) for years and can't recommend this…read moreplace enough. Trish is warm, friendly and really good at what she does. She knows clothes, tailoring and fit really well! They strive to do the very best with alterations, and will redo things until the client is satisfied. I especially appreciate how expedient their alterations service is. You can't go wrong with Montgomery Alterations!

This place is a gem. I had a zipper repair on my blue Helly Hansen Parka. I visited 3 dry cleaners…read morebefore this one, which either wanted to change to the entire zipper or just didn't have parts or expertise to fix one. The Owner of Montgomery took a quick look at the issue and fixed the zipper in 3 mins (matching the exact colour and specifications) and charged me nothing. Just a Kind Soul Spirit and who believes in a good work ethic. Thank You!

Worst place to dry clean. Rude people! Horrible service. Save your money! Will never return. Ruined…read moremy clothes!

SUPER unhappy with the service I received. Went in for stain removal on a garment, and disclosed…read morewhat the stain was up front and asked if this was something they could realistically remove. I was told of course and that they would have it done right away! WEEKS later I finally was able to pick up my garment. I went in and asked if the stain was removed to the lady working the front desk and I was reassured that it was (Stupid me should have checked for myself instead of trusting them). I paid and walked to the car before inspecting it, and realized the garment still had the stain and looked even worse than before. I went back in and asked why I was told that the stain was removed when it wasn't and received a blank stare back from the employee. I asked if they would be willing to remove the stain (which is what I paid for) or give me a refund. The girl was SUPER rude and said that they would remove the stain for me. I again asked and said is this a stain you can realistically get out? If not, I would be happy with a refund and no harm done. I was only angry I paid for a service that I didn't receive at the time. She reassured me that the stain would be out and to trust them, so I did. Big mistake. Same thing happened again when I went back to pick it up. The stain was not removed and the man working the front desk was incredibly RUDE. He said it wasn't his problem the stain wouldn't come out, and that I had already paid for the service so there was nothing he could do. I asked about a refund (again I understand if the stain is unremovable but I don't want to pay such a high price for a service I never received) and he said that they don't offer refunds. ALL of the staff were rude and unhelpful and they obviously do not care about their customers at all. Would never return or recommend to anyone. Go anywhere else.

Lida was very serviceable, kind, and quick! I would highly recommend for anyone that is buying a…read moresuit in Hudson's bay

Lida at Sherway is a very talented tailor. She is my go-to especially when it's an expensive blazer…read moreor pants and I want it done right.